Gerber Collision & Glass

6700 W Colfax Ave, Lakewood, CO 80214, USA

Address:	6700 W Colfax Ave, Lakewood, CO 80214, USA
Phone:	+1 303-238-0518
Site:	gerbercollision.com
Rating:	2.3
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed

Location

Photos 28

Reviews 13

Angel Romero

Very disappointed with this company ! After the crazy hail damage I had chose this place to do all my repairs a few weeks after I took in my car to get some clean up done in my interior to clean up the glass that was broken and the interior cleaning looked like they just vacuumed and not even so great of a job they did, their was still pieces of glass in my trunk and inside my car but since water had gotten in my car I kind of expected them to clean my seats since thats what insurance people had written down but no they didnt I could have done what they did if I would have known, second we got our windows fixed well guess what the window wasnt sealed correctly so I got more water damage in my interior !! They were suppose to come out today to fix it well guess what their guy person called in and rescheduled me to Wednesday ! So I took the morning off for no reason very fustrated and dissapointed especially after getting your car destroyed from the hail I really would have wished I could be stress free but no this is even more stress because Im still waiting to get my windows fixed and Im not getting my hail damage fixed here I can only imagine how that will look.

Munson Art & Design

Honestly find another company to do your collision work through. This place has terrible customer service and is nothing but a hassle. I went there the first time to get an estimate, but had to make an appointment. Ok, thats fine. Made the appoint for TWO cars! I go in for that appointment and it was made for a day the hail specialist wasnt in the office. Why the employee made it for that day I have no idea... Then I get to my appointment and it ends up only being for ONE car. Go get the estimate, and was told they would email me the estimate. It is now a week and half later and I have no estimate price, and I cant even get ahold of the actual store because I keep getting transferred to the national call center when I call the number on Google. This place has been nothing but a hassle and an absolute waste of time. The General Manager doesnt even have any idea what he is doing. Absolutely ridiculous.

Inkedrose Rose

After this years massive hail storm I set up an appointment with Gerber. I spoke to multiple body shops I was happily surprised how quickly theyd be able to get me in (two month wait). When I arrived for my drop off appointment they had lost my insurance information & told me it would be an additional few weeks they would need my vehicle or I could reschedule. I opted to reschedule for Sept, now another few month wait. less then 24 hours prior to my Sept appointment they called to tell me they had to many vehicles in their lot and were going to need to reschedule me again for October. If their scheduling is that sloppy I can only imagine the work they are putting out. Ill never know, found another shop

D Ragoose

Someone put a big dent in my passenger side rear door in a parking and didnt leave a note. I stopped by Auto Body at 1240 Harlen st and they wouldnt even look at it without an appointment even though there were ppl standing around. So, went to Gerber collision in Lakewood on colfax and the GM, Wes said he could help me out after I told him I was looking for work with Uber and couldnt have a dent in my car. They pulled the dent out in 30 mins and it looks like it never happened! Great guys here and super nice. I highly recommend them if you are looking for a body shop. ..and the coffee is great too!!

Amanda Dearing

The only reason I didnt give 5 stars is because the start of my experience was rough. I have to say that the manager Wes stepped up and went above and beyond to make sure I was taken care of. Everyone makes mistakes but to its all in how you resolve the issue and Wes really took care of me. He got me in and took extra care to make sure my repair was done right. Even with the issues in the beginning I would definitely recommend their team to anyone needing a repair.

Amanda Wolf

This is a busy shop, but they take care of their customers. Another review says the receptionist and manager are rude but I disagree. I was also referred by Safeco after being rear ended, and found that everyone at this shop has excellent customer service skills. They have worked very closely with me to ensure that my less-than-a-year-old car looks brand new again. Many thanks to Luis & CO.

Brian Froh

Had these guys work on my subaru after an insurance claim. I expected generic service and a slow wait since there was a massive hail storm a fews days before. Not only did they do a great job, but my car was done 2 days early. I would highly recommend this place to anyone. Definitely coming back for all future repairs!!!

Aidan Bettis

Scheduled my appointment back in May, showed up today and they "lost me in their system" and didnt order anything for my car. Now Im supposed to drive around for a month in a car that cant go on the highway. The receptionist was rude, her manager was rude, whatever you do dont go to this shop

Adrian Navarro

Ive had to take both of my vehicles to get repairs done, and both time my vehicles came out just like new. Staff is friendly and worked with my Insurance in a timely manner. I highly recommend this place if your vehicle is need of repairs.

Kevin Bachman

Friendly customer service, always in good communication. I really enjoy working with Wes and the rest of the Gerber team.

David Chang

Gerber was helpful in fixing damages from a collision as well as special ordering a part for my car. Friendly service

Matt Kirby

Very disappointed on communications, request for service and assistance

Stefan Palovic

they forgot to order parts to repair my car...such a great service!!!!!