Tiley Roofing

5399 Federal Blvd, Denver, CO 80221, USA

Address:	5399 Federal Blvd, Denver, CO 80221, USA
Phone:	+1 303-426-7370
Site:	tileyroofing.com
Rating:	4.8
Working:	7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 8AM–12PM Closed Closed

Location

Photos 41

Reviews 4

David Gold

Horrible experience. They ordered the wrong shingle and only because I was home when it was delivered was this error caught. On sight guy assured me it was the correct shingle. I had the call the manufacturer and have them email me to prove it was not. Then, with the house sitting in underlayment only waiting for new shingles, rain was forecast. I tried three times via phone, text and email to get Tiley Roofing to come out before it rained to double check the under layment. They did not. Roof leaked during the rain storm. Caused over $6,000 damage to my house. Kirk Tiley (the owner) was way more concerned about how to minimize his costs than he was about taking care of my and the situation his company had created. He interfered with Delta Disaster that did the remediation work telling them to stop work as he was going to do it himself. He demanded I use his "handy man" to put my house back together instead of a contractor I had used for years on other projects. Roof got installed several weeks after the leak when correct shingles arrived. They attempted to install the attic fan which I had specified be installed with a thermostat so it would not turn on in the winter (which is not necessary or helpful in Colorados cold dry winter climate). They failed to order a switch that worked with the fan they ordered and tried to blame me for the error because during the sales process I sent them a link of an *example* of what I wanted. Had a third party roofer inspect the roof. Realized that the ridge that was installed did not match the field -- was significantly more green in color. Tiley sent a guy out weeks later to install new ridge and he came right back down saying the new stuff he had was exactly the same and he is shocked that the ridge was ever installed because it clearly does not match. About 8 weeks later new ridge was shipped and installed that matched. During all of this Kirk Tiley barely even apologized and never personally offered to make things right through any financial accommodation. Rather, he sent it to his insurance company and I ended up negotiating with a third party claims administrator. More than 8 months later my roof is finally done and house back in order. Got a $3,000 discount for all of my trouble...yippie. To be fair, Tiley Roofing did do all the work along the way even though I had not paid them a penny (would you?). I did not pay them anything until the work was finally completed. And, I refused to sign their insurance companys release form which would have eliminated my ability to get coverage from them if I ever had mold or other future issues from this and Tiley went ahead and ate the $3,000 themselves. But what a nightmare made worse by the fact that Tiley Roofing cared most about minimizing their costs in the incident instead of focusing on fixing the problems they caused and making things right with their customer. Suggest you go to a different roofer.

Theresa Baker

I really appreciated working with Tiley Roofing on replacing our roof that had wind damage from the heavy winds that we had this winter. First, I got quotes from Tiley and from another local roofing company for my claim. The quote from Tiley was less, but also more thorough. I did not get as much information from the other company. Both quotes were higher than the amount that our insurance adjuster was authorizing, however. The estimator from Tiley worked directly with my insurance adjuster and, with negotiations back and forth, he was able to get the insurance to authorize more for the work as there were things that Boulder County Building Code requires that other counties do not. (Surprise, surprise,--- if you have ever tried to get a building permit in Boulder County). Also, the insurance adjuster’s square footage was not accurate and Tiley worked with them to adjust their figures. I was glad to have Tiley work with the insurance adjuster instead of having to do it myself. And I was glad that the insurance finally agreed to the amount that Tiley had originally quoted. Lastly, the work done by Tiley was completed sooner than expected. They did a great job of communicating with me. (They are very thorough with communication all around). And they did a great job on site with clean up. I have not found one stray nail left behind. The Boulder County Building official that approved the permit commented on the high quality of the work done. All in all it was an excellent experience with Tiley Roofing.

Steve Polson

When it came time in 2014 to get our roof replaced after the big hail storm, we started with a company that was in the insurance companys stable, but after an initial visit we never heard back from them. So, based on a personal recommendation, we contacted Tiley Roofing. I am so glad we did. To begin with, they were very patient as we hemmed and hawed on the roofing material and color. Their proposal was very helpful as it broke out cost for the major mfrs and for a range of material quality levels. They also provided a list of installed roofing types and colors, so we could drive around and figure out what we really wanted. When we eventually decided, they were backed up due to unusual weather in late spring 2015, but they communicated frequently to keep us up to date. I had them further hold off while I completed painting that I wanted to finish before the new roof went on, The roof was installed in late July 2015. We were very pleased with the results. Their flashing work was outstanding, and looks way better than our neighbors, many of whom went with a door-to-door company. They also were very thorough on cleanup. The install took a few days, and we wondered about our neighbors who had a roof up in a day, and what shortcuts were taken. They were very cooperative on punchlist work at the end, and didnt expect payment until everything was to our satisfaction. I hope we wont need to have another roof for a long time, but I would recommend Tiley Roofing in a heartbeat.

Beezle Bean

I love that Tiley roofings objective is to raise the standard of the roofing industry while protecting the consumer with insured employees and its refusal to hire sub contractors. Tiley Roofing takes the phrase "customer satisfaction" to a whole new level. My husband and I purchased a home with the knowledge that a "friend" had installed the 3 year old roof. There was obvious damage due to the friend not putting in the venting required to avoid moisture build up. Being a young family and new home owners on a tight budget we were worried that we would be taken advantage of. Ignoring the door to door roofing companies we researched our options and found Tiley Roofing to be a reputable company. When reading the company website we knew we had found a business we could trust. Not only did they work with us in a no pressure manner, they also accommodated our unique requests. Every employee was very helpful and polite from owner, estimator, project manager, roofer and receptionist. Our roof looks great! After having to replace the insulation, decking and putting on the new shingles, I can now sleep @ night and we didnt have to break the bank to do it. I would recommend Tiley Roofing to anyone and everyone!