Address: | 4100 S Federal Blvd, Englewood, CO 80110, USA |
Phone: | +1 303-996-0920 |
Site: | drautotruck.com |
Rating: | 4.1 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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LeAnn Potts
Very unprofessional. I have never been treated so poorly at business as I was here. Please save yourself the frustration and bad service. Not the mention the dent in your bank account. We had our F-250 truck repaired there in August of 2012. They kept our truck for over a month claiming they were just too busy to deal with it. But by that point they had it partially torn apart so we could not go pick it up without having towed to another garage. We had a warranty on the truck which was going cover part of the bill. They failed to send the bill to the warranty company for six months. The warranty company wanted a statement showing only the part of the work pertaining to the warranty coverage. We left over 20 messages with them in addition to the times we called and could not leave a message due to the voice mail being full or just got no answer at all. When I finally spoke with Erika (the front desk girl), I had to hold the phone away from my ear because of how loud she was screaming at me about "her money" that she just wanted us to pay instead of the warranty company. DR Auto refused to work with us on getting that statement to our warranty company. She hung up on me three different times in a matter or three minutes. I asked to speak to her supervisor and she said “I am the supervisor” and hung up on me. I called back and asked to speak to the owner (Dean Bergh) and she screamed he was busy and hung up on me. Please do yourself a favor and steer way clear of this place. They are bad news!!
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Mike Taglialavore
My truck developed a small oil leak. I pretty much ignored it for about 3 months until it got a lot worse very quickly. I brought it to DR Auto repair because it was across the street from my officer and I needed it fixed right away. I was thinking it was something serious like a main seal. They called me about an hour later and informed me that it was a bad o ring at the oil cooler. An easy fix at a very reasonable price. They also also recommended I replace the front brakes, which I knew I needed as they were squeaking quite a bit. The price was also very reasonable. The work was done in a timely fashion and I now have a new go to auto shop.
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Mr Rundle
**BEWARE** I had a lot of work done on my truck there in March 2015 including upper and lower intake manifold gaskets for $914. Two years and 12.7K miles later Ive got a very reputable shop saying that they are leaking and need to be replaced again. I can only assume the work was either done incorrectly the first time or that they are using inferior parts. In any case I feel ripped off for almost a thousand dollars, and my only recourse is to warn other people before they bring there vehicle here
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Kieth Husky
After rebuilding my front end I was in dire need of an alignment. Dean took care of the alignment and saved me a lot of money doing it, its complicated process for my truck. My truck would also creak when I drove. He noticed this and fixed that problem for free. I do not think you will find better service than this very often. I highly recommend this business if your having trouble with a vehicle. Very, very happy with the experience.
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Rick Lobato
Just moved to Denver, and needed to find a trustworthy non-dealer repair shop to have a look at the brakes on my 2006 Caravan. The shop offers free brake inspection and they were able to set an appointment up on a Saturday, which is huge for me due to my work schedule. After quoting me a fair price, I was pleased to have the work done, on the same visit, on a Saturday. Ill be coming back!
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Anonymous User
Great alternative to Courtesy Ford. Had my F-250 worked on by this shop and was happily surprised with the price and friendliness of everyone there. They are also very quick and will be sure to call you with any info on your truck. Feel like they love what they do. Was not even charged for dropping the truck off for an inspection, got it back before they closed. These guys are awesome.
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steven anderson
My transfer case went out on Sunday afternoon I had it towed there Sunday evening they had it out one week later because of parts waiting for parts really good service really good customer service all-around great experience. I would take my vehicle there again.I would also highly recommend them! Give Dave and Dean a call to make an appointment for great service and customer care!
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Sonja Beattie
I have been coming to D R Auto for well over 10 years. As a woman it is important to me to know that when I walk in the door, I am respected and treated fairly. I know that when I leave my car in Deans hands, I am treated fairly and honestly. His work is reliable and guaranteed....if I have a question, ask Dave! I have never left disappointed!!! This place rocks!!!
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Darryl Hudspeth
I have been a client for over 15 years and I have always received excellent customer service. More importantly I receive quality reliable service on my vehicles at a fair price! No up selling just the service you need! I wont trust my vehicles with any other repair shop! Dean and his crew are simply the best...period!!!
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Anonymous User
Good shop at least one good mechanic. I normally work on my dodge myself learning as i go, but recently came up with a problematic tcc solenoid in my tranny, the mechanic dropped the transmission pan replaced the part and had me out the door in less than a hour and at a good price.
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Rick Anderson
I wont take my vehicles anywhere else. Dean and his team go above and beyond to make sure that I a taken care of! I have been working with them for several years and they are the best!!!
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Mark Larson
I am very pleased with Dave and his team. When it comes to the work, fair pricing and honesty, not a better place. I will continue to have all my work done at DR Auto & Truck repair.
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CHRIS HATCH
Dean and Erica are awesome. The customer loyalty here is awesone. Great mechanics that go the extra mile. Hard to find honest people like this in the business anymore. Highly recommend
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Jessica Berg
Worst place I have ever taken my car. Totally tried to rip me off. Since I had my car there I have had nothing but problems. Everything they "fixed" broke again.
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Scott Seibold
True and honest professionals Dave has always been super helpful. I run my work trucks as well as my personal vehicles through their shop.
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mark wheatley
DR is the only place I take my vehicles. Work or personal. Their knowledge and integrity is second to none.
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Kathryn H
Honest, dont cut corners, high quality work, friendly staff, garage/work area is spotless
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terence herring
I use them for both work and personal vehicles. Fast service
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Swashbuckling Adventures
DONT GO THERE!!!!! THIS PLACE IS A TOTAL RIPOFF! !!!
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Jon Elrod
Great customer service!!!!