Midas

11411 W Colfax Ave, Lakewood, CO 80215, USA

Address:	11411 W Colfax Ave, Lakewood, CO 80215, USA
Phone:	+1 303-233-6581
Site:	midas.com
Rating:	3.6
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed

Location

Photos 17

Reviews 4

Tyler Thompson

UPDATE: (scroll down for the beginning) We brought our van back to the same guys to give them a chance to make us right. It turned out our a/c needs more work than would be worth it to get it fixed. Unfortunately, they didnt bother to look for the leak the first time I brought it in. Knowing we were on a road trip, they just filled it with refrigerant and sent us on our way expecting us to be long gone before it leaked out. So we were charged over $200 for work that was totally pointless. I really got the feeling that they didnt mention how bad it was so that they could charge us for the re-charge, as opposed to just getting the cost of a diagnosis out of us. On top of the fact that we paid $200 for no reason, when we went to pick up our vehicle, our drivers door latch was broken. That was a lovely surprise that the guys at the shop werent even willing to address. Granted, it probably just broke from normal wear and tear, but we sure left the shop feeling cheated, exploited and extremely unhappy. We have $200 less than we started with, our a/c is still as broken as it was when we first came in, and now our drivers door wont open. Awesome work guys. Fantastic customer service. HOW IT ALL STARTED... Rick was a friendly guy at the desk who was extremely accommodating and a pleasant conversation. Our A/C had a leak to the point where refrigerant would only last 2 days before leaking out. We are on a road trip and were hoping to get it fixed before heading back out to the desert for a few more weeks. To our surprise, the guys were able to get on it right away when we brought it in. We were charged $200 and they said they replaced a few things, charged it up and we went on our merry way.... until 2 days later when our A/C was blowing hot air again... so we paid $200+ and our A/C is still exactly as broken as it was when we brought it in. It gets better, when I called about getting the system checked out again the guy I talked to (Greg I think) was not a very friendly guy. When I explained the situation he literally said to me "what do you want me to do about it?". All I want, Greg, is for the working air conditioning that you already charged me for. Now, after changing the plans of our road trip so that we can be back in the Denver area, we are bringing our van back to the same guys, hoping they will do the right thing. I will update/delete this review if we leave the shop with cold air. Wish us luck!

I have been to this Midas shop twice, once was in early summer and the second occasion was just today. The first time I took my car in the problem was a corroded muffler. It was time to renew my plates and also needed an emission test that would not have passed without a new muffler. A shop down the street gave me a quote that was more than I wanted to pay and I gave these great guys at Midas a shot at it and everything worked out wonderfully. They were able to install a new muffler and did a marvelous welding job to repair another corroded part which eliminated my needing to buy another new part. I am happy and my car is too, and the savings was substantial. Everyone in the shop was friendly and very accommodating and the work was done in a very timely fashion. The work that was done today included a minor repair but it had gotten to a place where it could have been more serious if I let it go. Rich has it repaired in no time and the wait for them to begin working on my car was not long, so I was able to wait in the pleasant waiting room. I also presented Rich with another problem solving situation on my car and he pleasantly got right on that and took care of what needed to be done, plus explained carefully to me what he had done. I was off to do more errands in a shorter time than I anticipated. I feel everyone there was polite and friendly on top of that. I wouldnt hesitate to take my car back to this Midas shop again. They do a lot of different types of repairs and service, more than I ever knew Midas offered, so I am very glad I found this shop. I have had some very uncomfortable auto repair shop experiences and going here made up for those. I felt very comfortable and well taken care of. I am certainly a very satisfied customer. Thanks guys!!!

Jimmy Post

I cannot thank the store manager, Rick Bauer, enough for his courtesy and generosity. I blew a tire on my way to work and went in hoping for a quick change to some spares I had in my trunk from a change to snow tires before winter. Understandably, he was booked solid and was unable to do anything immediately, but advised he would make sure he worked out the schedule to get it done by the end of the day, even though the day was already completely booked. I could not take him up on this generous offer, and instead asked if I could use the parking lot to make the change to my donut instead, which he allowed. He then proceeded to take time out of his busy day to assist me with the change. Not only assist though, he basically did it for me, free of charge. I just handed him anything I could to help. I am sure anyone can attest to the fact that a tire change is not a quick process with a standard tire iron and trunk jack but, with Ricks help, a quality jack, and powered socket, he had the tire changed out for me in less than 10 minutes, making me less than 30 minutes late for work, instead of at least an hour. He then let me know of some of the great deals that they currently have on tires, which I was not aware Midas sold and will be going back for on payday. This was all completely unexpected, and very much appreciated, as I am not aware of any shops, let alone shop managers, that would have gone out of their way to assist like Rick did. Midas Lakewood will be my go to for any future work needed, thanks to Rick. His card hangs firmly on the refrigerator.

Larry Smith

A simple tire swap. $20 bucks. Good deal, right? Never happened. Dropped it off early for a 1PM appt. Walked back to get it at 2:30. Hoods up, Mechanic in the drivers seat, told the manager no one had any biz under the hood, then they backed it out and started to move it to another stall, now were two hours in to a 4 already mounted and balance swap out. Take the winter ones off put the radials back on. Apparently this is too hard for them. My experience was horrible. Actually, insulting. If you take your vehicle in, dont take your eyes off it. They are all about the upselling and little about what you want. No star rating from me. ZERO! I drove this old truck back from South Dakota at 85 MPH. After leaving my glove box fell to the floor, so they thought they had business in my glove box too. Ive owned this pickup for 25 years and the glove box remained in tact, opened and closed, no problem...until today. Really pissed at these people. Not only did they not perform a simple $20 task, they caused damage to my vehicle as well....WT???? Dont take anything to them!!!!!!