Address: | 6390 W Mississippi Ave, Lakewood, CO 80226, USA |
Phone: | +1 303-936-6275 |
Site: | markgreeneautomotive.com |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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W Buckley
I havent written a negative review in more years than I can remember...And I dont enjoy doing so. However, when a wheel nearly falls off after a brake job, I dont feel unjustified. I had recently moved to the Belmar area and wanted to find a good local shop for a few personal vehicles and several business vehicles. Mark Greene had good reviews. Initially, I had sent one of our service Toyota Tundras through for a checkup/oil change/etc. Then, I brought my personal Toyota Tundra for an overdue brake job. My personal truck was finished on a Friday afternoon. Because I was circulating business vehicles through for service, I lent my personal truck to a technician for a weekend job in Summit County. My truck was returned from Summit County Sunday of that weekend. On the following Monday or Tuesday, I need to pick up a trailer and made it half way to Brighton before I heard a terrible clunking. I immediately pulled over and discovered my front drivers wheel had 3 of 5 lug nuts extremely loose and the wheel was barely hanging on to the axle. I tightened all bolts and continued on my way (slightly irritated). Our very busy work schedule gave me a few days to cool off before calling the shop. I did want to call to advise of the situation. I suggested we bury the hatchet and the shop offer some free oil changes for the extreme oversight. The shops response was Well, it depends on how many?. If my business had such a large oversight, I would have bent over backwards to make it right. In their case, its a miracle the wheel did not come off on the trip by my technician to Summit County. In that case, this would have been a door closing lawsuit, not a review. After reflection, I cant afford that level of sloppiness in vehicle service. I have found a different great local shop.
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Sarah Scott
I went in knowing I needed new tires, brakes checked, and potentially an alignment. My car, which I have owned for 1 month, had been shuddering and pulsing when I braked and it pulled slightly to the left. He recommended that I get the timing belt checked once I told him the previous owner was rough with the car (front end had been submerged into a pond at one point). Turns out the timing belt was chipped and starting to crack, meaning it was best to replace it to get the most out of my car. Mark and Tom even showed me my timing belt after it was replaced, and lo and behold, it was chipped and cracked just like they said. While I was not anticipating the extra repair and its cost, Im very glad it and the other things were repaired. After the short drive home, all the braking (shuddering and pulsing) and pulling problems have ceased. I am very happy with taking my car to Mark. Hes generous and fair. I felt that he did everything he could to make repairing my car as easy as possible, and Im very thankful for everything he did for me.
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Philip Scilippa
Mark Greene and his staff are awesome. Tom helped me out immediately when I rolled in with my Xterra spewing antifreeze like Old Faithful. He had the problem diagnosed within about 15 minutes and figured out that I needed a couple new hoses. He quoted me around $500 to get it all done, but said it would be cheaper if he didnt have to remove one part of the engine. It was Thursday and he said he may not have it done until Monday. Well, he ended up not having to remove the part on the engine and got the hoses installed the very next day, and I drove out of there for much cheaper than $500. This shop is honest and they work hard and quickly, and Tom even made sure I had a ride out of the shop when they had to keep my truck overnight. I will continue to use this mechanic and I will refer everyone I know to them.
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Angela Pettit
Mark Greene told me he, "did not care about me" after I said I would report him to the BBB. My cars speedometer was broken after I had them repair my wheel bearing. Both Mark Greene and partner were rude and claimed it was mere coincidence my speedometer broke while they fixed my wheel bearing that I paid 200.00 more to have repaired compared to when I had a shop in Omaha fix the other wheel bearing. Worst customer experience ever. I was told since he knew more about cars that I could not possibly be correct in assuming that the speedometer broke while in their possession. I will tell everyone not to go there and will let everyone know not only did they refuse to take any responsibility, I was yelled at definitely not treated in a "Christian" manner.
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Donna Pettigrew
I have been taking my 2000 Totyoa 4 Runner to Mark Greene Automotive for many years and Mark and his staff keep my car running like new . My car has almost 300,000, mile on it and it still runs like new. These days it is hard to find a mechanic that is honest and fair and these are everyday standards at Marks Auto shop. You dont have to worry about a long list of un-needed repairs and a large bill. You will always get the truth from them and most important is they treat you like family. You feel good since they put their customers first and they listen. Ladies a great safe place to take your car knowing you want get mislead . If you need to have your car working perfectly then take it to Mark and his staff you will be happy you did.
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Steve Faust
We discovered Mark Greene auto not too long after moving here in 2010 and have been going there for most every auto repair since. They have always been honest and up front with us and pretty quick too. We have brought things in to them on a few occasions and they have ended up telling us we didnt need as much done as we had thought (or didnt need anything done) - the point being that they could have done an unnecessary repair to get the money and we probably wouldnt have known but they chose not too. We definitely trust them with out auto repair. Also they are about a 25 minute drive for us but its worth it to us for a mechanic we trust!
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Bec Picket
Mark SAVED Me! I am trying to head out of town for the 4th of July and a check engine light came on. When I called the Dealership, they said they would not even look at it for a week! That is ridiculous, I need it looked at now to see if I can drive this car 3,000 miles or not. Then I remembered that Mark helped me once with my old car. I gave him a call. He said come right over. 5 minutes later Mark told me it was a false alarm, the gas cap was loose! Who would have guessed the gas cap set off the check engine light! He did not charge anything and as always, was kind and polite. I am on my way out of town without any concerns. Thanks MARK
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Tina
I called at 430pm. I had an immediate need. I was told not to worry about anything and just come in. These kind people stayed open for me. This business is outstanding. The family is knowledgeable, hard-working, honest and humble. I HIGHLY recommend this family owned business to ANYONE needing any service. If they dont provide the particular service you may need...Ill bet they could recommend someone. Truly genuine people. Love love love this business and the service they provide. I am so thankful. On a personal note...God Bless.