Geek Squad

4210 Centerplace Dr, Greeley, CO 80634, USA

Address:	4210 Centerplace Dr, Greeley, CO 80634, USA
Phone:	+1 800-433-5778
Site:	stores.bestbuy.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM

Location

Photos 1

Reviews 8

Gup Garcia

Worst company I have ever dealt with!! Made a claim to get my replacement phone. Paid the $250 deductible just to receive the wrong phone. When I called in and spoke to a manager they sent me to best buy to exchange the phone for the correct one. Spent 2 hours there just for them to tell me they wouldnt be able to exchange it and they were going to send me a return shipping label. I sent the phone back and a week later Im still waiting on my phone its been 3 weeks since the claim has been started. Every single time I call in they give me incorrect information and deny me the opportunity to speak to a manager. If there was an option for negative stars thats what this company would have. Ill never deal with them again. I would never recommend anyone else to even waste there money on this poorly ran company!!!

Reece Lyons

DO NOT WASTE YOUR TIME! The first time I called, I was told that in order to make an appointment, I MUST come in to the store to meet with the mechanic. I came to the store and I was told that the mechanic was not working. Fine... I called the next day only to be stuck on hold for 30 minutes. I later found out that there were three people infront of my call, waiting to be answered. At this point I was just fed up. I went to the store the next day and tried to access the door for car services. It was locked, even though I was there during business hours. I went inside the store to try to talk to the mechanic, and again, she wasnt there. That is the last time I will ever try to have my car serviced by geek squad. I will go to Quality Auto Sound instead.

Blain Gallup

Such a joke. My phone battery crapped out and they said it would be 5 days to a week to get a new one. I paid $10 a month for a year when I could walk to batteries plus and get the exact battery for $35 with a life time warranty. Best Buy would not do anything for me, no borrow phone or ANYTHING. Ive had used cars with better warranties. Needless to say Ill never use them again.

Donna Wootten

Geek Squad at this store is about as bad as you can get. I tried to find out about setting up an appt and the guy that I spoke with talked to me like I was an idiot. He appeared to be a manager too. How sad is that!!! Guess theyll make just anyone a manager! Probably a blessing that i didnt get an appt to take my computer. My confidence in them is little to NONE!!!

Ashley Gilpin

What a joke. I was on hold for over 45 minutes just to be hung up on. Tried calling back, and was on hold for another 30 minutes until I gave up. Never once did anyone answer or at least acknowledge my call. Get your act together people. SERIOUSLY.

Margaret Y

Dealt with this Geek Squad at least five years and have never had a problem it is best to make a reservation though sometimes theyre very busy

Christy Oberndorf

A guy named Michael at Geek Squad was so nice and helpful and was able save some of my really important papers off my hardrive!

Paul Scholar

Overcharge for the services, try to sell unneeded items. Sell you low end computers.