Address: | 8808 W Colfax Ave, Lakewood, CO 80215, USA |
Phone: | +1 303-234-1263 |
Site: | aamcolakewood.com |
Rating: | 3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–1PM Closed |
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Cynthia Miley
THEY LOOKED THROUGH ALL COMPARTMENTS OF THE INTERIOR OF MY CAR!!! Let me start at the beginning. I dropped off my car Jan 31st for them to look at first thing the next morning was told I would hear something by about 11am (they close at 12pm). About 11:30 I called them to only be informed that there were 3-4 leaks and a few belts that needed to be replaced, they could not tell me how much as the warranty people from my car company did not work on Saturdays. I was told first thing Monday morning they would contact warranty company, I called them at lunch time and was told they had not even contacted the warranty company yet. They finally called me back an hour later to say they could not get through to the warranty company and would try again the next day. By this point they have had my car for 3 going on 4 days. I finally get a call from they saying that the warranty does not apply to any of the repairs needed and it will cost me $1200 to fix all the leaks. They never did give me the price for the belts they said needed to be replaced. That seemed a bit ridiculous to me for 3 gaskets so I went to pick it up without getting the repairs done. Im glad I did because the next day when my wife went to drive it to school she noticed that all interior compartments of the car had been rummaged through. We dont think anything was actually taken but the point is that there was no need for them to search our vehicle when the repairs were all engine related. To make matters worse the day after we got the car back we started having more issues with the vehicle such as it does not want to start half the time. Makes me wonder what they did to it all those days they had it. DO NOT TAKE YOUR VEHICLE THERE!!
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Megan Miller
On 2/13/14 I had gotten stuck on a sheet of ice outside my babysitters house and ended up snapping my axel. I was towed to AAMCO because it was the closest to where I was. At first it seemed like it was going to be a great experience. They gave me a ride to work so I didnt miss the whole day. They never even looked under my car. They just assumed that it was the transmission since the car wouldnt drive when it was in gear. They quoted me 1800 to replace my transmission with a used one or 2300 to repair mine, all while never having looked under the car. I called the dealership where I got the car and they wanted to tow it from aamco to their shop so that they could look at it and boy am I glad that I did that. AAMCO also tried to tell me that they werent gonna let the dealership take my car because of a personal issue between the two businesses that had nothing to do with me. It was not my transmission at all, it was my axel had completely snapped from spinning the wheels too fast on the ice. AAMCO would have really screwed me over money wise had I decided to let them fix my car. Never again will I take my car to them! I just dont understand how they can diagnose a car without ever looking underneath and taking a complete look at everything on the car.
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Amy Wells
This place is awful. My transmission light went on in my car the day before we were scheduled to leave town. I brought my car there and was told it would be ready by the time I got back from my two week vacation. We have used this place in the past and trusted the owner. We rented a car ($600 later). We came back and they hadnt even looked at my car. It took 2 1/2 months!!! We couldnt take it back because it was in pieces, literally. We finally got it back and the light was still on! We went rounds with him and he would hide when we would drive in. Terrible. This went on for another month....but we have warranty so have to stay with him at this point. He then charged another $750 which is crap because we were initially charged the other $3500 set price and told he could fix it. Later we learned this is illegal which is besides the point. I finally got my car back and on the way home my skid plate fell off causing me to almost go off the road. Will never come back here and am pursuing other measures.
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Shyrlee Hopewell
October 2010 brought in my car for transmission for repair; Car promised back in 2-3 days; it took 3 weeks. I paid $2,600 for a 12 month warranty on this repair. June 2011 transmission went out again; Car promised back in 2 days again took 3 weeks for repair ;4 mo. warranty remained. 3 weeks later took car back when something didnt feel right. Steve test drove it returning to state nothing wrong. July 2012 transmission went out again; 4th gear had gone out entirely. Took car back to AAMCO after receiving test data from Hyundai dealer ; provided data to Steve at AAMCO. Steve again took car stating repair would be completed in 2-3 days. Today - August 17, 2012 - I still dont have a car and each time I call back Steve Fielder tells me 2 more days. I am a senior citizen on a fixed income. I paid $2,600 less than 1 & 1/2 years ago and the transmission was never fixed. Steve Fielder at AAMCO in Lakewood is robbing me without a gun. RUN DO NOT WALK from AAMCO Lakewood (West Colfax).
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Brandon Christensen
I brought my car in to have a transmission issue checked. Before driving in, I called and was told they could look at it later that day, or the next day. The following day, having received no communication, I called. Again, I was told later that day, or the next day. The following day, I called again and was told I was next, Id receive a call before they left for the day. That never happened. Being without the car for the weekend, I went in on Monday morning and found they hadnt even started on my car. I understand being busy. If they would have been upfront, I could have planned for a delay of a few days or taken it elsewhere. As it was, I ended up taking my car to a different transmission shop and found it was only a disconnected sensor that took all of ten minutes to diagnose and fix.
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Anonymous User
We have dealt with this shop for years. When Ken owned it, the work was done correctly & it was done quickly as the vehicles are work trucks. Then Ken left & Steve took over. Weve had a "remanufactured" engine put in a van that we are now finding out it looks like it was pulled from another vehicle & put in our van. The fuel issues that we were told had new parts were corroded & covered with gunk. The real automotive shop thats doing the work has advised us none of the "new" parts look new. And when the "remanufactured" engine that burns a quart of oil for every 1800 miles needs work? Even though it supposedly has a 100,000 mile warranty on it, it will not go back to Aamco. We wont take anything back there. Not even for transmission work.