Address: | 5839 S Broadway, Littleton, CO 80121, USA |
Phone: | +1 303-730-6867 |
Rating: | 5 |
MA
Marc Morris
In the time between my 5th and 8th year I spent a few extended months in a few extended summers living (visiting) with my grandmother in Park Ridge, Illinois. Those sweltering, mind melting, asphalt liquifying Chicago summers.... Grandma Josephines eulogy is somewhere in my feed (September 29, 2012) if you would like to get to know her. She was quite worth knowing, as you will find... but to continue: my grandmother, owned and ran a dry cleaning business in Skokie, Illinois for years and, when I lived with her, she made certain it was my duty to learn it. My uncles will tell you perhaps horrid tales of slave labor and long hours in the family business (drily, I promise... Mostly) but when she brought me as her little assistant (with my Uncle Brian still sweating profusely over the steam presses, all Brando tank tops and ginger beard, ever humble and grounded and of few words; the youngest of the five in his thirties, still helping mom out when he was able, when he wasnt working his real day job and helping raise my two cousins), she lectured me to no end on customer service, the art of listening instead of selling, educating where necessary, learning new and practical ideas whenever possible and above all the extraordinary value in the personal relationship: "People with small minds see no value in small talk," was one of her favorites... And when you were done talking she would have committed your childrens names to memory, your name in stone, your wifes sizes and preferences... All the little details that made her one of the best at what she did. The things that made her shop special were the things that made YOU special. She took these pieces of persona on as if they were her own and she cared for them, guarded them fiercely, for those who came to her were never dollar signs; the thought of degrading her clientele in such a fashion! She would see it as a poisoning of her business! A lessening of herself! A cheapening of her professionalism and her years of dedication! She was a proud servant of her community and there is no doubt that her passion and fervor for doing so instilled in me the seeds of populism that are so prevalent in my philosophies today.... Which brings me to Sookie, the owner operator at Broadway Dry Cleaning who is, without question, my grandmothers long lost East Asian sister. She is, simply put, a phenomenon. Her pride in her work and in her level of service is simply off the local charts... I cant imagine taking my business elsewhere. She calls me Mr. Tamron and it just makes me happy, okay? If that is to be my name (legally changed from Mr. Sony), then so be it but anyone who is willing to stay 2 hours past closing time to finish a rush job because their client has to be at the airport at an ungodly hour the next day deserves massive, major, and unmitigated kudos, affection, and admiration. She saved my ass, is what she did, and she did it all the while apologizing to ME because it was "so late" never mind my batshit scheduling being to blame, the crazed lunacy of a road job and its professional wardrobe... No she outgraced the graceless with ease and left me stammering my gratitude as I left... And I was determined to do her a better turn. Sookie is her name. Shes lovely and superhuman and embodies all the qualities my grandmother sought to teach me when I was a wee bug behind the counter being paid a dollar for every customers name I could remember. She has owned this business for 13 of its 18 years and she is quite honestly my hometown hero of the day. Fantastic job. She took it to 11, people. She clearly deserves better customers than Mr. Tamron. I am very sincerely hoping you find your way over to her shop and offer her the opportunity to upgrade.
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Kathryn Schneebeck McReynolds
Sookie is like family. My dad has come here since we were little, and now Im almost thirty! Sookie is simply the best at fixing the holes in all of our jeans, and even helped with my wedding dress. In all those years, she has never lost a shirt! Sookie always brings a smile to your face. Theres no better place for our family.
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Christopher Sandelli
If you need dependable dry cleaning from the sweetest lady in town look no further. Suki is the nicest lady in the world. She always has a smile on her face. I wont take my dry cleaning any place else.
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William Neal
Sookie does a great job with my clothes. Shes always happy to see you and the clothes are always ready on time.
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Shawn Marie Swagerty
Suki is a HARD worker & takes excellent care of her customers, including her yummy hard candies!
ME
Megan Waples
Great friendly service, quick turnaround, great prices. Love it.
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Troy Moyer
Always a quick turnaround. Excellent attitude and very kind.
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Keith Jones Jr.
Great prices and quality work.