U-Haul Moving & Storage of New Britain

900 W Main St, New Britain, CT 06052, USA

Address:	900 W Main St, New Britain, CT 06052, USA
Phone:	+1 860-224-0899
Site:	uhaul.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 7AM–5PM

Location

Photos 1

Reviews 20

Zenaida Viera

Review your contract. I got insurance, and my furniture was damaged by rats and roaches. I lost everything! They did not reimbursed me, unfortunately paying for insurance does not include your things getting damaged by rodents, roaches or getting infected with bed bugs, it only covers fire and water damage. All of my furniture was brand new, I just got my taxes and was waiting for my new apartment to be approved, by the time I got my things, rats were living in my mattresses and couches. You could hear mice and rats in other storages next to ours while moving the things out. Bad experience. Sad I lost it all.

Paige Kirby

Spoke to someone at the New Britain location about securing a truck and trailer with ramp at 3-3:30, was told by the associate that they had both available and Id receive a call from the Corporate office about a pickup time within the hour. I got a text at 2:07 from a number confirming a pickup time for 2:30. Went down there just to find out no that pickup time was for West Hartford and that they didnt have a working truck nor did they even have trailers there. Apparently their associates are quite lost with what they have available and quite frankly I wouldnt waste the time and effort with them again.

Seth Fritch

I called to have a trailer hitch bolted back onto my car that was falling off due to a botched installation from a different U-Haul location. They told me they had time to work on it today over the phone. I drove 30 minutes there and was told they could take me next week. I am not content to have a trailer hitch falling off my car for another week. Why even have a phone number? An hour and a half later Im back at home, not happy with the wasted time and effort.

Joe Stadler

Cost me almost $1,000 due to burned out wiring on my car after another location installed a wiring harness! U-Haul does not responsibility for any of it. I will never use U-Haul again for ANYTHING and I advise anyone to avoid them touching your car or buying any parts from this company since it will cost you!!

Kevin Downey

I usually make my reservations online and have never had a problem when I show up at the store. They have the vehicle ready for me and I only spend a minute or two at the desk checking in and providing my ID. I have used them twice now in the past couple of years and would be happy to use them again.

Stephen Hard

The five stars are because I used their smart phone system. I never even went into the shop, and it was quick, quick. I was less happy when I had to wait in line and deal with their overworked employee.

Kasy

Zian has been a very big help throughout our move. Very kind and courteous. Be sure to see him if you need help.

John Cena

Used them 2 or 3 times for moving. Reasonable prices. Had no problems

Matthew Ziemba

Can anyone be more rude? Do yourself a favor and go elsewhere.

Carlos Rodriguez

Front desk needs be friendly with costumer

Lili Hvgb

Sales representative were very helpful.

Ιωαννης Πουρσαιτιδης

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