CubeSmart Self Storage
| Address: | 82 Fair St, Norwalk, CT 06851, USA |
| Phone: | +1 203-845-7945 |
| Site: | cubesmart.com |
| Rating: | 4.7 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
Location
Photos 50
Reviews 19
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Dona Morin
Junior & Chris were very helpful when my husband & I were looking for a storage unit. They patiently showed us several options. When we arrived on "move in" day, Chris told us that another unit on the 2nd floor close to the elevator vs the 4th floor had opened up. We grabbed it!! Signed all the papers and returned with our boxes to "move in". When we got to the unit, it appeared to be smaller than the one we originally reserved. Chris offered to get a tape measure and compare the two and sure enough it was 6 inches shorter. Chris explained that the units are advertised as "approximately X square feet" and showed us even more available units. However he could see that my husband and I were disappointed and he immediately offered to give us a discount for the first month to "make sure we were happy". We liked the storage unit facility – – it was clean, well lit and very conveniently located for us. So Chriss offer of the discount was a good effort on his part to keep us as customers. After all there are two other storage units right next-door!!! I also liked the option to have auto bill pay every month – – one less thing for me to remember! We will be there a while – – and I expect it to be a good experience all around.
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Celeste L
The manager, Chris, was great! I arrived on the date Id set for moving when I made my online reservation, and despite me having never answered the calls to confirm my reservation, he was expecting me and ready to show me the unit right when I arrived. The facility is well kept and very clean. The units are a good size and decently priced. Their elevators are pretty big and in good condition and they have dollies for transporting stuff. Cameras are everywhere and security is tight. The whole building is climate controlled. Access to the storage units has good hours and they are extended beyond regular office hours. In short, I was very pleased by both the conditions of the place and with the customer service provided and I am very happy to store my stuff at this location over any of the other ones I considered! Chris and his facility and his employees have my full stamp of approval!!
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Cust Service
My wife and I use cubesmart all over the country and while we have all ways had great service from this company this particular office went out of their way to accommodate us and help us without us even asking them for anything extra. The manager at this facility Chris has to be the most genuinely nice person I have ever met. I was coming in from Virginia and had a limited schedule and I cant thank you enough for all that you did to help me.
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Uri Dulman
Considering I was not excited by moving myself to begin with, it was an especially pleasant surprise and experience working with Chris (GM) of Cubesmart. His professionalism, knowledge of the facility and offerings and willingness to help made an experience that could have otherwise been a nightmare, far more bearable. I would highly recommend using this facility to anyone that was looking for this type of need.
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Sue Young
The general manager, Chris, was extremely helpful in my selection of which unit I would need - taking him time to show me the different sizes I was considering. I was also very impressed that he was picking up any litter he spotted as we walked the building - elevator, hallways, etc. This is an extremely clean facility!! Very friendly and helpful staff. Very positive experience
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Mark Danchak
Chris Martinez was welcoming and helpful. He took the time to show and discuss all the options we had and make us feel as if we were valued customers. We have rented from a number of facilities and this was by far the best customer service experience we have ever had. We would highly recommend working with Chris and this facility.
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Clifford Sutherland
The customer service at this location is amazing. Chris is the guy to deal with. Always providing great service with a smile. We highly recommend storing with Cube Smart. Prices are reasonable....and did I mention, great customer service....For the past three years. Amazing.
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Anonymous User
They said in the newspaper that all the profits from the building go to charity. But then I was told that a building like this doesnt really make a profit for several years. Doesnt seem very honest. I wonder how much of their money they have actually donated.
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Uniquely Styled Events LLC
I was able to get my storage facility the same day I went to the office. The facility is great! Its clean, convenient and has great lighting. Chris assisted me with my rental and he was super polite and helpful. So glad we decided to go with this facility.
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Rosemary Hallgarten
CubeSmart Norwalk is so clean and bright, I wish I could mov into one of the units! The manager, Chris was extremely helpful leading up to, and on move in day. I would recommend this location to anyone looking for a safe, clean place to store their stuff.
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Robert Formentin
The reviews of this location are precise. Chris Martinez does an excellent job welcoming new customers, showing them around and explaining the entire process in detail. His friendly and polite attitude is an example ALL companies should follow.
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J McGuire
CUBESMART needs to know these two provide the best customer service EVER at the Fair St storage location. Chris & Junior are:. professional, pleasant and efficient. Its a rare thing indeed to find these days!
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Wendy Reed
Junior was great! He answered all my questions. I really felt he went above and beyond to help me. I had never rented a storage unit before and he was very accommodating and helpful.
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Matt Walker
The staff here are very helpful, friendly and the facilities are clean. Chris has gone above and beyond to make sure everything is smooth.
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ashton negron
Chris and Junior are Awesome! Friendly, helpful, and always greet you with a smile. Highly recommend
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DM Williams
Chris Martinez makes using CubeSmart an outstanding experience for storage. Thank you Chris!
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Lauren Stabile
Chris was very helpful. He took the time to show me different units and find the best deal.
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John Grobstein
Well managed. Clean. Good access and security. Highly recommended.
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Jeff Keltz
Looks easily accessible. I dont use the service though
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