Address: | 74 W Thames St, Norwich, CT 06360, USA |
Phone: | +1 860-237-3165 |
Site: | meineke.com |
Rating: | 3.5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
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Jesse Beck
I went to Meineke for the "preferred oil change" just a few days ago, which is supposed to include a 23 point inspection, topping off all fluids, tire rotation, free 4 months of roadside assistance, among other things.. The first thing I notice when they tell me its done is that they didnt tell me anything is wrong with my car. If they had done the 23 point inspection like they were supposed to, they wouldve easily noticed that my rotors are horribly warped, my struts are messed up and my wheel bearing needs to be replaced. but hey, "nothing is wrong with my car." next, my tires werent rotated. I could only tell because it was a day after a snow storm so the front wheels were covered in salt from the roads, while the back wheels were a little cleaner, and they were in the same place after the "tire rotation." and lastly, after i left i realized on the invoice that they gave me that "email is required for roadside assistance"... they failed to ask me what my email was. surprise. And since all of these things werent done, Im assuming all of my fluids werent topped off, or any of the other extras done. The only reason I chose Meineke over other repair shops that day was because all of these things were supposed to be included. needless to say I wont be going back there again. If you say youre going to do something, do it. Lazy ass people.
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Aerial L
Fast friendly service. The manager guy was awesome. And the mechanic was so friendly. All around they did their best to fit my needs and make sure I got full value for what I paid. This is DEFINATLY my PERMANENT car care place!
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S. G. Kilgore
They were upfront and very clear about costs and possible options that I had for repairs. They also brought me into the garage to show me their findings without me having to ask to see. Honest and courteous.
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Melanie Marquis
been goin to this meineke for a while however, got hung up on twice when requesting an appt. not too sure why unless the owner is mad cause I wouldnt go out with him??!!??
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Solo Eagle
Larry was awesome to my mom when she brought her van in. I enjoy his service and always feel welcome. Will always bring my van to him as well.
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David Stockford
Very fast service. Was charged for filter even when coupon stated it was included.Total rip off.
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Sarah T.
I love these guys... They even let me stop in when my check tire light comes on
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Dennis R Mcrobbie
Honest about what I needed and what I did not need. Recommended.
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jodI baker
Excellent employees and service
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John Carroll
Great service. Kinda pricey