Baybrook Remodelers Inc

824 Boston Post Rd, West Haven, CT 06516, USA

Address:	824 Boston Post Rd, West Haven, CT 06516, USA
Phone:	+1 203-937-6400
Site:	baybrookremodelers.com
Rating:	2.7
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3:30PM Closed

Location

Photos 100

Reviews 11

William Singer

We undertook the remodeling, restructuring and renovation of a 1910 bungalow on the Shoreline with Baybrook. Our experience couldnt have been better, their staff couldnt have been more helpful, professional and co-operative. We are serial renovators and have done this before- working with Baybrook was by far the best experience of all. When unforeseen problems surfaced as they do when working on old houses, they provided excellent solutions at a reasonable price. I work in the interior design industry and was very particular about finishing details- Baybrooks carpenters had the patience and skill to recreate lost Craftsman style window trim and columns. Every day I am on the front porch neighbors walking by say how nice the house looks. Ken Carney and crew were incredibly kind and helpful during the process, going above and beyond what I had expected. I highly recommend working with them.

Dale S

Years later, I have replaced the wood trim around every window they installed. They did not flash above the window, though it is a town code, they actually cut a piece of metal slid it in to look like flashing. Water damage on Every window. Original House is fine. Now the cedar siding on the garage is totally rotting away. again, no flashing above garage doors, water gets behind and sits there. I have had to caulk every year. Again the original House, caulking every few years, and no damage. Best part is they dont return calls until you have called many many times.. when it is fixed had to be fixed again, and again, too. Warning, in the long run their short cuts will cost you. Talk to people that had work done years ago, or actual work, not fake posts.

Cindy Savage

Cannot give zero stars so I guess its a 1. Worst contractors ever. Installed Sheetrock before installing light fixtures so had to cut holes in walls and ceiling and patch. Installed bathroom cabinet wrong then cut new Sheetrock to fix then had to move them again because sink hardware wasnt taken into account so doors couldnt be opened. I could go on. There really isnt a company. Just two guys who really dont give a crap and hire outside people to do the work. Wont take phone calls when theres a problem or question that needs addressing. All contact is through email! I wouldnt hire them to change a lightbulb. I question the validity of the positive reviews. Probably written by their staff.

Michael G

Just finished a major exterior renovation (insulation, painting, roofing and siding) of my home in the Westville neighborhood of New Haven. Ken and his team at Baybrook Remodelers did a wonderful job. It was a pleasure to work with an honest and professional group. The project manager provided a detailed scope, had the materials delivered on time and kept in touch throughout the entire project. The team finished ahead of time and saved me money on all materials. I will work with Baybrook again, and highly recommend them.

Melissa Simoes

I have had the pleasure of doing business with Baybrook Remodelers on several occasions.They are very knowledgeable & the quality of work they perform is superior. They were patient and respectful of my home, which made them easy to work with. They listened to what I wanted and paid attention to the details from start to finish. I highly recommend Baybrook Remodelers -. Their professionalism & quality of work speak volumes. Thank you for a job well done!

Teresa B

Dear Ken and Staff - I cant thank you all enough for making the transformation of my kitchen such a great experience! Your staff from start to finish was exceptional and courteous from the first time I walked in your door. Your workers were punctual and neat, and I felt completely safe with leaving them in my home. I would highly recommend you to my friends and family and cannot wait to start my next project with Baybrook! Sincerely, Teresa B Northford

Trisha Kennedy

Over the course of a year I have worked with several different staff members INCLUDING the owner. Baybrook squashes the typical stigma that contractors are often faced with. They have been nothing but professional in their mannerisms, their quality of work, their level of communication and most importantly my satisfaction. After multiple completed projects I dont even feel the need to question what my end result will be. Thank you to your entire team!

Kathy Francis

Aunt in CT tried Baybrook but they never returned phone calls after a week she got someone else. Unprofessional. I tried to warn her about their history of threatening to sue dissatisfied clients but thankfully she had already given up on them.

bryan johnson

took over four months for a simple wall patch. im afraid to post this, as a friend told me they will sue me. go ahead, baybrook, i have copies of all the e-mails/phone calls between us.

Anonymous User

Spent over 1 1/2 months with Baybrook to get a contract signed. Once signed and deposit given, the owner cancels it within 2 days. Business is totally unreliable.

Jonas Karlsson

Sues everyone that writes bad reviews. They threaten people and they services are generally bad. Stay away from this awful company!