Address: | 1574 N Dupont Hwy #600, Dover, DE 19901, USA |
Phone: | +1 302-735-7913 |
Site: | ulta.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Shyann Ross
Okay, so I was in the store for about an hour and no one asked if I needed help, LOL. Thats fine, because I didnt, but I think thats sort of what theyre supposed to do, but everyone has an off day. And its expensive. But thats what happens when you buy high-end products. That isnt there fault. The four stars is because the staff always seem distant and unwelcoming. They do their jobs, but the times I have come in, they just sort of scowl or look down on you. I know they get free makeup, so I dont know why theyre scowling, LOL. But I dont know what has happened in their lives. Maybe theyll get word of this review and try to perk up? Fake it till you make it. Nice shop, dont hesitate. Treat yourself men and women. c;
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Katie McCarthy
DANIELLE!!!!! Is all I can say. Danielle in the salon is superb! Shes the only hairstylist to EVER get my hair exactly how I wanted it the FIRST time! She is a miracle worker and not only is she great at what she does but she is freaking awesome and keeps you talking and just Im speechless honestly. She made my life today with my amazing hair color and cut! When I say she is amazing at what she does, I mean she literally is! She educated me on a lot of great Redken products and I walked out with three Redken products! Danielle, if you read this you are the greatest and I love you! Thank you so much for the best hair color, cut and style Ive ever had!
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Sharnae Williams
So, one young lady offered to help me... but had no knowledge of what I asked. She then, referred me to check something else out since they didnt have what I wanted in stock. Then I was told to come back on Monday to check back.... I get that this town is small but come on now... In addition to that the women that work there DO NOT look like they know anything about beauty, make-up or skin care. Please hire people that look like they know something about make-up and actually do. When I go into a make-up store, I want to see faces that are slayed/ beat and look like they can help me.
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burberry barbie
I wanted to get shade-matched for a foundation and I literally had to get a cashier to help me try it on. The employees on the sales floor were not doing their job either...they were just conversing with each other and not helping out customers. I literally left the store and went over to Sephora to get help! Sephora was so much better. They helped me out instantly and were much friendlier...not snobby like the girls in Ulta were!
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Rye Bread
My girlfriend was here today and she was not helped at all! All the workers were just standing around chit chatting. It got to the point where we left to go to the Sephora in the Dover mall right across the street. We were in and out in less than 5 mins and had got what we wanted. We can never find help here and spend much more time standing around. We recommend going to Sephora in the mall. Much better service!
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Hilary Ennis
Nice store with products from "drugstore brands" to much more expensive brands. Benefit brand brow bar is a great station in the front of the store to get your eyebrows expertly done. Salon in the back of the store.
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Katie Kniatt
Really disappointed in your salon. I made an appointment to get my hair cut and get highlights. When I was showing the stylist what I wanted she told me she didnt know how to do that. I left getting nothing done.
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Ash Pab
Amazingly helpful staff, they have great recommendations, knowledge and patience as you find the perfect products. The rewards program and coupons make them very competitive on price.
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Samantha Creeden
Go here a lot but have had issues the last two times Ive gone. First time had an opened product, second time falsely marked prices on products. Might just stick to online shopping.
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lacook33
Was horrible! I booked an appointment online and it did not show up in their system. There was no one to assist me and they were unable to accommodate me. Not happy!
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Daisy Osuba
Great quality brand name beauty products available they have a hair salon and a brow bar. The customer service is excellent. Tje prices are reasonable.
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Alicia Cochran
You have to either know what you want or have a few hours to shop because its definitely a makeup lovers dream
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Ruth Joanis
My favorite beauty store! Great deals and rewards you can redeem towards purchases!
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uche chiemelu
It would be nice if they carried more products for darker skin tones
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Bonnie Pennewell
Wish I had more stars to hit! Awesome store and the staff are great!
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Lisa Thompson
Doesnt always have great customer service
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Joe Mama
Incredible selection of beauty products.
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George Biles
Everything is here, helpful staff
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Emily Potter
It has everything I need and more
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Patty McCloskey
Everything you need is there
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Marina Miller
Best makeup store around.
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Amber Buckler
Great store!!!