Brandywine Auto Repair

1209 Kirkwood Hwy, Newark, DE 19711, USA

Address:	1209 Kirkwood Hwy, Newark, DE 19711, USA
Phone:	+1 302-292-2155
Site:	brandywineautorepair.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 39

Reviews 17

David Hoffmann

Disappointed, Inconvenienced, and Surprised. Financial: Quoted $407.56 - Actual $534.96 - Reason: Extra 31.3% Total Cost (Due to Labor). Skill: I was informed they do these repairs on Toyotas all the time. Upon my own inspection, they did the best they could considering it was an exhaust repair job. Schedule: Very poor - I was informed the work would be done so I could use my car for work Wednesday morning. I dropped off my car on Monday (for a 1.2 hour repair job). I called Tuesday to see when I could pick it up. I was told 4:30 p.m. After arriving at 4:45 p.m. the work was not completed. My car was not finished. I re-arranged another ride to pick me up and bring me home. I also scrambled to arrange transportation to work the next day (the result of me not knowing the truth about the actual condition of my car). This caused obvious undue inconvenience that I could have planned for if I had known the true status of my vehicle. Project Details: Flex-hose exhaust repair (leaking). Replace Flex Hose/Catalytic Converter section of exhaust pipe. Extra work was required to remove the exhaust manifold (additional $117.96) to drill out bolts that snapped off due to rust. I will let you the reader determine how my experience impacts your decision to do business here... I am just reporting the facts for public awareness. Personally, I will continue to keep searching for another repair shop that offers the service I expect. Happy customers are not only concerned about money, sometimes the service is crucial to receive their repeat business as well.

Joe Doe

Of three bids that I collected including Martin Honda, Branywine was the most expensive. But because their location was convenient for me and their reviews seem to support superior workmanship, I thought I would give them a try. I had a complete brake job performed and overall their work seemed exceptable except at some point when they flushed the brake line they damaged the fluid level sensor. The warning light is now illuminated and because of this the anti lock feature is not functioning. When I picked the car up the mechanic mentioned the light being on and said it would probably go out in time because there was probably just some sediment lodged in the sensor. Two months pasted and the light is still on. I returned to Brandywine and spoke with the Marty, the owner. He told me the light was on when I dropped off the car (reading from his computer). I told him he was mistaken. He explained the car had come in with low fluid and the light would have had to be on. I again explained that I had dropped the car off and had witnessed the light being off and I checked with my daughter who drives the car regularly who also confirmed the light not being on. The cost to repair this issue is about $500. The fluid level sensor was functioning properly when I dropped it off and the mechanic was aware of this fact and that it was not functioning after they repaired the brakes. When you pay a premium you expect quality work and honesty, I believe I received neither at Brandywine.

Ray Christensen

Ive been happy with the work, and especially with the customer service from both Josh and Marty for the past 4+ years. They care about what they do and explain the situation. Theyve done oil changes,tires,wheel bearing replacement and maintenance. Clean and timely, since I always wait during service. Good people!

Khy2urHrt

After having Volvo repair shop prove to be crooks and cost of thousands of dollars, we finally started going to Brandywine Auto Repair on a recommendation. That car hasnt had a problem since. They seem very honest. We now take all four of our cars to them.

Stephanie Werkheiser

I went to Brandywine Auto Repair because I had a check engine light on. The guys there figured it out right away and the price they quoted me was very reasonable. Outstanding professional service.

Anonymous User

Take it in for an oil change and theyll slap you with over a thousand dollars of excess repairs. Scare tactics. Typical shady auto repair shop. Go somewhere else.

Lynn Facciolo

Love Brandywine Auto! They were able to squeeze us in to check our new tire and do the oil change too! Great service and trustworthy! Wont go anywhere else

Amy Bedilion

Every experience has been positive at Brandywine Auto. Marty and Josh are always willing to listen, diagnose and fix every problem. Great business.

wendy

I wont take my car anywhere else! They never try to up sale you for things you dont need. Honest and very reliable!

Justin Werkheiser

Friendly Service, Great Prices, And Excellent Place To Get Your Vehicle Repaired...Dont Go Anywhere Else!

jorge mejia romero

Buenos precios y buenos mecanicos

Bias 302

Best customer service, fair pricing, always done in timely fashion!

Stephanie Tadlock

Great people! Great work! Have and will recommend to everyone.