Everest Auto Repair

Address:	690 Kirkwood Hwy, Newark, DE 19711, USA
Phone:	+1 302-737-8424
Site:	everestautorepair.com
Rating:	4.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 14

Reviews 6

o0silvermouse0o

This is my very first review of any mechanics place ever. I was never really compelled to write as review about auto repair shops because while some of them were decent, I was never truly impressed with the overall experience to take the trouble to write a review - well, until now, at least. I am so genuinely impressed with the consistent care and honesty shown by Everest Auto, I feel that it is an absolute necessity to recommend this place in any way I can. In short, I very willingly give this place five stars (in fact, I would give it six stars if I could). I dont know much about cars, and when I went to other places for little troubles or concerns I have about my car I often felt dismissed because the mechanics didnt really listen to my concerns thoroughly nor explain the possible causes of the problem I have, using the terms that I can understand. At Everest Auto, they do show genuine care and never fail to provide details explanations and answers. Every time I have been there, not only have I been treated with honesty when it comes to prices and what exactly my needs are for the car, but also I have witnessed other customers being treated with the same consistent honesty and friendliness. And the customers, including myself, always express their true gratitude before they leave. It is definitely a huge relief to have a auto shop that I can really trust! Even though its a little out of the way from my house, I would never go to anywhere else again for car troubles!

Alex Teague

Truly an extraordinary business. I have owned many old and decrepit cars over the past decade and a half which has resulted in many a visit to the repair shop. I, like many others, have had their ups and downs as it relates to service and price when it has come to these types of businesses, and I find great relief in my discovery of Everest Auto. After moving to the area I scouted multiple shops with small jobs and a few on the larger side, and I must say Everest out-performed all others. They have even had the opportunity to charge extra and instead have taken the honest approach. Here are some examples: Radiator: Beat Porter on price by 350 dollars because they found that hoses would be an unnecessary replacement. Parking break: Thought it might need to be adjusted, they assured me that it did not (easy opportunity to up-sell and again took the honest approach). Break inspections: Had my breaks inspected twice with honest responses that indicated that they still had additional life. Again could have easily suggested service. These examples are of course in addition to other jobs performed by Everest on my vehicle that were done correctly and without issue. Furthermore, just from waiting in their lobby and over hearing multiple conversations between themselves and other customers, I can assure any reader of this review that this excellent business model extends to all. I fully trust this repair shop.

rajavivekvarma srm

Had a problem with my car , since its engine light is on it didnt pass the test at Delaware. Dont know if the problem was big or small.we took the car to couple of car repair shops and didnt like their way of explanation and price quote. Then found some best reviews on Google about Everest and thought to give a shot. Initially they did a diagnostic test as others already did and fixed the problem, but again the light came back. Their thinking is that the car has some other problem than expected.. They worked on it for almost 5.30 hours tried 7 different times and was surprised to see all the 5 people are working on my car for hours.. Am afraid that they are gonna charge me as others for all the hours*people worked on my car. That will be more than the cost of the car..lol. After fixing the problem the team lead came to me and told its all set to go and they charged the same what he already quoted in the morning, here I say that HONESTY lies in them. Their team work really impressed me. Their nature of nEVER rESTing (Everest) work until they exactly find and fix the problem was more than awesome.Finally my car passed the test today and am very happy to spend few minutes on appreciating these good and wonderful auto genius people at Everest. God bless you all for your Honesty and true service..

LaShaun Coleman

Recently had some transmission work done at Aamco and when my Ford Explorer was returned to me it sounded like the engine was over revving. When I asked Aamco about it I was told the Explorer needed the Cooling Fan Clutch repair and said it would cost an extra $250 to fix. I remember taking my Ford Focus to Everest Auto Repair for an evap issue a while back and remembered the great service I received there. The owners are not out to empty your pockets, no gimmicks just straightforward and honest. Its rare you find an auto shop you can depend on and trust. At Everest I dont feel Im getting ripped off and the work is done right the first time. I made that call to Everest about my Fan Clutch and I was told to bring it in that very same day. I was quoted a price of $195.38. That beats paying Aamcos price of $250 any day. Not only was I pleased with the price but the work on my Explorer was finished in less than an hour. I definitely recommend you try this shop out. Even right from the start youll receive friendly service as soon as you approach the desk. I promise you wont be disappointed.

Anonymous User

I recently had the dreaded "check engine light" come on my 4 year old car. I took it to another local shop. I was told nothing was wrong with the car and the sensor was reset. The next morning I experienced the same issue. I decided I wasnt too thrilled with the original shop I had been to just the day before, so I stopped by Everest instead. Travis was a doll! He identified the codes related to the check engine light, determined that those parts were still under warrantee, gave me sage advice on exactly what needed to be repaired, and sent me to the dealer for the repairs. I walked out of Everest without spending a dime! The dealer took care of all my repairs under warrantee ($2400). Although Travis "lost" money by sending me to the dealer, I will be a forever customer! The service at Everest is top notch. You feel like you are their only customer. You can sense that the staff at Everest really care about every car, person, and family that walks in their doors. I will recommend Everest to everyone I know.

Valerie Toomey

The customer service my wife and I have received here has been above and beyond. I had taken my Subaru Forester to another local garage because my AC wasnt working and my brakes had been making an odd sound. This other garage quoted me over $600 for new brakes and fixing my AC and clearing corrosion in my battery and a few other "issues". I took myself to Everest for a second opinion and my Subi and I was in and out under $180 and my car has driven like a dream since. My wife had been told by that same garage that she would need all four tires replaced asap...Everest assured her she did to replace them asap. We have been treated with respect, Nuri takes time to explain whats going on with our vehicles, and Everest has helped us save money, not con us out of money by claiming our vehicles need unnecessary work. to anyone, everyone, and especially women! We strongly recommend Everest to anyone, everyone, and especially women!