Address: | 656 Kirkwood Hwy, Newark, DE 19711, USA |
Phone: | +1 302-454-7179 |
Site: | midas.com |
Rating: | 4.8 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed |
MI
Missy Post
On January 21st my car started shaking intensely and was movingly slowly on Kirkwood Hwy. I pulled over into a parking lot. Midas parking lot. I noticed my tire had blown out and I was completely driving on the rim. I was about to put the donut on myself and a friendly staff member offered to help me. The friendly staff member offered to order me new tires and I agreed. I was given a reasonable rate for the tires and was told they would arrive by the next day. There was no way I could make my dentist appointment on time so I canceled and since I was there I decided to get an oil change. While my oil was being changed my tires arrived. That was fast! An inspection of my car was made by a technician and I was informed of the findings. I explained my personal financial hardship and the friendly associate helped me triage the needed repairs in an honest non-domineering manner. The expenses of the tires, oil change, and needed repairs were even placed on an immediately approved Midas credit card with no payments and deferred interest for 6 months. To the nice guys at Midas Newark: THANK YOU
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Monica Z
All of my experiences with them have been friendly, professional and courteous. My first experience with this Midas location was for an oil change (which at that time, came with free windshield wipers). I liked that they did not try to up-sell me on any service They did check my car and made some recommendations of work that needed to be done. I took the estimate with me and came back about 2 months later and had them do the work. My car was in really good hands. They completed the work in a timely way, and actually earlier than what they thought. Today I was there for an estimate for my check engine light and having my breaks checked. They were able to diagnose and repair the issues right away. They talked to me and kept me informed the whole way. This is the 3rd time Ive bought my car to them. I am so happy and confident with their service and treatment of me, that I brought my moms car in for a oil change and tire rotation. I would not bring my mom car to anyone that I did not trust. I highly recommend them, and I will continue to go to them for my car needs.
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debby veneroso
-Easily scheduled an appointment online and received a quick call-back -Very friendly staff -Clear information shared regarding how long the work would take -Honest feedback given on what was needed and what wasnt, which I value greatly -They tell you before doing anything you werent aware of -Work done quickly, and if there is something that requires more time, they let you know before hand - No problems at all, a very good experience at Midas. I will use their services again and I definitely recommend them.
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Shanay Watts
Everyone is nice and helpful,feels like i have a brand new car when they fix something or do maintenance on my car, very knowledgeable. Literally had to take my car in for something completely different from what i brought it in for the week prior.. They were able to assist me in a timely matter and are just the nicest guys. Im sure they can tell i know nothing about cars and they take care of my car so well. Best car customer service and car care
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Carla Spivey
Upon my arrival, I was greeted with warm friendly smiles and the smell of freshly brewed coffee permeated the air;which made me smile. As a first time customer, I was so surprised that the team at Midas treated me like royalty. All I can say is excellent customer service!!!! I felt at ease knowing that my car was in great hands! I will certainly return for all of my routine car maintenance.
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Aldany Diaz
I went in because of a flat tire and was being helped with in the first 30 seconds of entering the shop. The staff was very helpful and quick in helping with sealing my tire and they didnt even charge! Loved hearing that news as a college student with limited funds. I was in and out with in 20 minutes. Will be going back again for all of my car issues
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Jake Tomlinson
Excellent staff, very professional, welcoming and honest! A hard thing to find at most shops. Ran into some difficulty finding the part I needed in the same day but John did everything he could possibly do to find one! Loyalty earned with me and would recommend anyone to come here for just about anything!
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DARLENE SELK
These guys are great! I have been going there now for a few years! Gary and the crew in the garage go above and beyond! Myself, knowing nothing about auto repairs can count on them always to be honest and trustworthy. I would highly recommend this business! Thanks guys for always great service!
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Jon Godwin
Had a wonderful experience at Midas. No games and great, straight forward customer service. They fixed my issue within a half hour and had me on my way. Highly skilled and technically proficient staff. I worked with Rich who facilitated a great overall experience. Would come back in a heartbeat.
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James S
Professional, high quality service with a fair price and good advice on tire options. Very impressed with District manager Chris W. in my 1st time buying tires from Midas! 4 new tires and oil change, 1 stop shop, cant get more convenient than that! Will recommend to my friends and family.
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MANDY F
Great customer service, reasonably priced, time efficient, just all around a great experience. Would highly recommend this shop! Big thanks to Midas managment Mr.Wyatt and his amazing team of mechanics for all your help.
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Kyle Sang
Professional, high quality service with fair price and good advice on repairing options. Very impressed with District manager Chris in my 1st repair service! Keep up good work! Will recommend to my friends and family.
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David DeVoe
Excellent, fast and friendly service. Went in with a tire problem and even though it was busy they took me right in and found a valve stem problem and repaired at no cost in under 30 minutes.
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Tyler Dill
Went in with a flat tire, they repaired it and put it back on my car completely free and it only took about 20 minutes. Workers were very friendly, very pleased with my experience.
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Nick Karros
Sean was wonderful and poliet there was super fast and excellent service on top of that prices were extermely reasonable best service ive ever had at a car service place
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Jadour and Jahmir
Very professional!!! Great customer service!!! I had a wonderful experience this morning, compared to pep boys Midas took care off me!! Lower price, lifetime warranty!!!
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Anonymous User
The service was great and the employees were professional and interactive. I will return and recommend this shop to family and friends.
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Felix Hernandez
The staff are professional and respectful. I definitely will recommend this spot to friends and family. Thanks for your service.
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Mike Wilsey
I trust them with all my vehicle needs. They are top notch courteous fair prices. They are so much better than ther competitors
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Mithun Deb
Very professional and high quality service. Happy with the customer representatives too. Highly recommend this place.
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Zac Lee
Showed up first thing in the AM. Knowledgeable, friendly, quick, and good service. Will definitely be coming back!
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Norman Hetzler
This midas is very friendly and help full I would in courage people to come here this is the only place I go to
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Marissa Ochonicki
Rich was awesome he helped me with pricing and everyone was friendly. Low cost great service.