Sentinel Self Storage Smyrna DE
| Address: | S Cory Ln, Smyrna, DE 19977, USA |
| Phone: | +1 302-389-3077 |
| Site: | storeatsentinel.com |
| Rating: | 4.7 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM Closed |
Location
Photos 6
Reviews 22
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Monique Bates
I had a horrible experience with this company. I was moving from Wilmington de to Smyrna, the facility in Smyrna told me they had a truck I could use from the Wilmington facility to bring down from Smyrna and 1st month half off which is the reason I went with them. After signing up I was told I would have to pick up a truck from dove drive back to Wilmington. Which absolutely makes no sense not only that I would be charged .40 per mile after 40 miles. next I was 10 days past due b/c I was moving out on the 11th day Lonnie the manager calls and tells me they put a lock on my unit and I have to pay another full month 180+ 20 late and they will not give a credit prorate for the day that you vacate. Which is a day later. Im disgusted with this facility, they are over priced and money hungry. Ive never had such a bad experience in my life dealing with a storage facility.
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Donald Gaffney
I am experiencing the usage of your storage facility and I am totally satisfied and elated by the service I received in setting up my contract. Your service representative was customer friendly and made me feel like family with your company. Everything was explained in detail and when completed, I felt at peace coming from Virginia. When I arrived with my furniture, your manager, Lani, completed the paperwork and help me find my storage unit. I even needed to get another unit to complete unloading and all was accomplished very professionally with the added paperwork. Your staff is very proficient even your facility maintenance man, Carl, had the units cleaned and spotless. I am telling all of my friends about Sentinel. Your service is totally professional and a blessing to me.
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Kel W
I just wanted to leave some feedback on my experience with Sentinel: Thank heaven I chose Sentinel Self Storage in Smyrna, DE to store my furniture! My experience there was more than I expected from a self-storage facility. Lonnie, the office manager was very friendly and helpful. The facility itself was clean and secure, and I felt that my belongings would stay clean and dry, and I would be safe within the property. I definitely would store there again, and will recommend Sentinel Self Storage in Smyrna to anyone looking for a storage facility. Thank you for a wonderful experience!
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David Wright
My wife and I needed a nearby location to store furniture which was taking up too much space in our garage and basement. We asked around and several of my work colleagues recommended Sentinel in Smyrna, since they had used it before and had a really positive experience. We contacted the office, made arrangements, and moved our stuff in quickly. The staff is very friendly, very helpful, and weve always had a very positive experience any time we need to drop something off in our unit or pick something up. We highly recommend this to anyone in need of storage.
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Anonymous User
As you know, moving in its self can be very stressful to say the least but moving into a smaller place can become overwhelming. I am so thankful for the kindness I recieved when I arrived at Sentinel Self Storage (Smyrna). Management was friendly and helpful. I felt a sense of relief by the warmth that I recieved and appreciated the cleanliness of the facility. Thank so much! God Bless! Ruthie
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Paige Jamison
When I was moving into my new home, My husband and I needed a place to put our belongings that we couldnt make room for in the house and Im so happy we chose Sentinel Self Storage. Any help we needed was provided in the friendliest manner possible and the storage was clean, safe, and secure. I feel very confident knowing that my valuables were in good hands at Sentinel Self Storage.
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Scott Buzzelli
First- you are the highest priced storage in the area. Second, its not your business if I have homeowners insurance or to see a copy of the registration of my vehicle. In fact, please provide me with a copy of your insurance in case something were to happen to what I have stored in your facility. What a joke.
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James Collins
Loni Garofalo was very helpful in showing me several units. She described all the benefits of each unit and their costs with applicable discounts. I was very grateful for her patience with me, because I asked a lot of questions. Thank you so much for all your help!
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Joyce Chakov
HAD THIS STORAGE FOR MANY YRS...THE STAFF AT THE SMYRNA LOCATION ARE EXCELLENT..VERY FRIENDLY AND PERSONABLE.AREA IS SECURE AND LIGHTED...ONLY DOWNSIDE IS, ITS ONLY ACCESSIBLE TIL 9 PM..OTHER THEN THAT IT IS A GREAT FACILITY....SINCERELY DEBBIE LAUB
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Maria Saenz
I havent moved in over 25 years!! It was very stressful and scary. Lani made me feel very safe and secure assuring me that all my belongings were in a safe place during my transition> Without Sentinel and Lani I dont think I would have made it!!!
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Dean Russum
Storage facilities are storage facilities. What separates this location is the staff that works there. Always friendly and goes out of their way to insure the customer has a satisfactory storage experience. Thank you.
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Jeannine Daniel
I had a very good experience at Sentinel, Smyrna. I had 5 units at one time. The staff was very friendly. I especially liked the hours of access to the facility. I would recommend it to potential customers.
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Chloe Davis
Sentinel was very clean and welcoming when helping me find a storage unit. Lani was extremely friendly when introducing me to sentinel. So glad to have found this storage unit.
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Emma .Winchester
My mother has a unit, and every time i have gone in with her to pay the rent or whatever lani has always been so nice and the grounds are always clean and in order.
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Gerald Wong
Excellent, friendly and professional service. We originally underestimated our storage size needs and upgraded with no difficulty and with minimal cost.
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Melvern Favors
Very Clean - customer service is outstanding. Keep you informed. Very helpful when I was referring my sister AEdgar to this storage facility.
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Donna Delligatti
Ladies in the office were always friendly and helpful. Clean, well secured. No problems. Highly recommend. Ashley F.
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Sam Lewis
The facility at Smyrna was great! Lani was very helpful. I cant believe how good the security is either!
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Marcy D
They people at Sentinel are great! Very friendly and easy to work with. Thank again.
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Ryan Tingle
Loni and the rest of the staff were very helpful! great storage unit!
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Tammy Barr
love this place. clean storage room and great people, thanks
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James Archie
Been there for years
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