AAMCO Transmissions & Total Car Care

1001 Bladensburg Rd NE, Washington, DC 20002, USA

Address:	1001 Bladensburg Rd NE, Washington, DC 20002, USA
Phone:	+1 202-397-7636
Site:	aamcowashingtondc.com
Rating:	2.9
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–1PM Closed

Location

Photos 9

Reviews 4

Lisa R

On September 12, 2013 I took my Moms SUV to AAMCO @ 1001 Bladensburg Rd NE to have it checked out because the gears seemed to be slipping and when vehicle was in park it will slowly roll so we have to use parking brake to keep in place. I had been driving it for 2 weeks nursing it along. As long as I took my time getting it moving from a full stop it drove fine once I got moving. The mechanic took it in back and supposedly put it on machine to check. The mechanic brought it back to the front after about 10 minutes. Another guy in plain clothes gets in and proceeded to drive out of lot. I asked the man behind the desk what he was doing. He told me he was checking what the 1st mechanic told him by test driving so they could be positive of diagnosis. He returns and as he puts vehicle in park it makes like a grinding sound as he moves gear shift to park. I tell him I have heard that several times. He gets out and starts to explain to me what is wrong but I notice vehicle drifting. I asked if he put parking brake on and he said he did not but is acting a little unconcerned so I move to go to vehicle to put parking brake on. He then says he has it and gets on applies parking brake but then proceeds to move the gear shift back and forth rapidly and all the while it is making the grinding sound. He gets out and goes and gets a part that looks like a wheel with a rod in the middle and proceeds to tell me that that wheel (spalke), I forgot the name but mechanics would know, was inside the transmission and was what kept gears in place when shifted from park, reverse, neutral, etc. They told me a price and I told them I needed to think about it. I left the lot and it barely got off lot before it basically stopped and when moved had loud grinding sound. When I arrived the grinding sound was only when I started rolling from a stop after I got going it was fine. I finally make my way to a parking lot about a block away and I cant move forward or back and sounds horrendous. I had to call a tow truck and transmission is totally gone. I feel the way that man kept moving gear shift back and forth rapidly like he did he purposely made sure that thing broke thinking they were going to get the business but I cannot prove it. Nor did he give me a print out of diagnosis. I will NEVER take my vehicle to an AAMCO again. My mother is a senior and needs her vehicle and to do that to someone is CRUDDY!!! How many people have they done this to? They SCAMMED me but I cant prove it but I can tell others so they wont make the same mistake as I did.

Anonymous User

AAMCO is one of the leading authorities in the transmission field. Therefore, I am totally confused and shocked by my personal experience. During September of 2006 I had my 325i BMW serviced at the AAMCO located at 1001 Bladensburg Road, Washington, D.C. Since then my car has literally broken down, while I was commuting, three times for the same reason. The driving gear went out one month later after the transmission was rebuilt on at AAMCO in September. Then six months later (April 2007) the driving gear went out again while I was parking in the garage at my job. I had to drive my car in reverse up four levels to get my car out of the garage. The reverse gear was the only option, since the tow truck was not able to fit in the garage at the work. My car was sent back to the same AAMCO, located I decided to have my car fixed at AAMCO originally because I was told by several friends who had their cars serviced by AAMCO, at different locations, that AAMCO was the best place to go for transmission. However, this has been the worst experience I’ve ever had. First, I am a woman, now afraid that at any given moment, my car could break down. Also, I had to rent a car each time the same reoccurring problems with my transmission occurred, (that at this point appears to have never been fixed. Now frustrated and discouraged at the entire ordeal and experience, I now find it impossible to take my car back to the same location a fourth time. I am now faced with the same situation. My car broke down again on July 28, 2007, as a result of my transmission. It will not go in the ‘drive’ gear. I have incurred another rental car expense have once again missed working time at my job, and been unconvinced personally and not to mention, the time of my friends and loved ones who’ve helped me through the ordeals of dropping off rental cars and picking up my car from AAMCO. This has truly been a horrible experience for me. I just cannot take my car back to the same location that has caused me this much trouble and has not proven to be capable of fixing my car. They acted as if the situation was minor and I have time to waste and money to waste. DO NOT WASTE YOUR TIME or MONEY AT THIS LOCATION. PLEASE AVOID THE AGONY....ITS NOT WORTH IT. THEY ARE THE WORST WITH THEIR NICE/NASTY CUSTOMER SERVICE. NEVER AGAIN...........

Sam Hylton

I just had to take the time to write about how kind and generous these guys are! En route to work one morning, my car began to over heat, (as it had been doing quite frequently in the recent days). I pulled into the Aamco and was met with a courteous, professional staff who epitomized what customer service should resemble. The gentleman, (Mr. Jin), kindly arranged transportation for me to get to work. Once diagnosed he took the time to explain to me the various findings he discovered while assessing my vehicle. He even offered his opinion, (when asked), on what my best options were re: my car. While mulling over my decision for a few days, he allowed me to park my car over the weekend with NO storage fee. I decided that I wouldnt have the needed work done (d/t my poor finances). Mr. Jin not only waived the storage fee, but additionally, didnt charge me for the assessment! I was so moved by this act of kindness and consideration that I felt it imperative to report such quality service. Unfortunately, I cant speak on an actual account of mechanical service beyond the diagnostic . Thus, I believe these guys are honest and would highly recommend them to anyone seeking service for their vehicle. Thank you so much guys! Its comforting to know that there are still some nice people left in the world. :-)

Chris Wade

I got 2 opinions about a noise coming from underneath my Suburban they both said its my transfer case. I took it to Aamco told them what I was told, they checked and concurred. My warranty company agreed to the repairs within the first week, they had my truck for another week. When I got it back I was told they did work on my transmission over $2k worth. The truck was still making the same noise. I took it back to them a month later on a Tuesday they checked it out the next day saying they didnt have an open bay to put it on a lift, then told me its my transfer case. I said I told you that when I brought it to you the first time his response was "why did we work on the transmission" This is only half the story because theyve had my vehicle for another 2 weeks and Im still waiting for them to fix it. Apparently they dont know what theyre doing. They are a waste of time, patience, effort and most of all MONEY. If you have any of those things to give away , be my guess and take your vehicle there, youll be sorry.