VIDA Fitness The Yards

1212 4th St SE #170a, Washington, DC 20003, USA

Address:	1212 4th St SE #170a, Washington, DC 20003, USA
Phone:	+1 202-554-0444
Site:	vidafitness.com
Rating:	4.3
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–9PM 7AM–9PM

Location

Photos 26

Reviews 21

Cory Silva

I was a Vida member at various locations for 3 years. I never had an issue with the facilities (aside from City Vista), any of the staff or personal trainers... until I tried to cancel my membership. Im the type of person that takes the time to read contracts I sign, especially when I know how often people have trouble cancelling gym memberships. I was a month to month member, and I fully understand that I needed to provide 30 days written notice to cancel. My April dues were billed on 4/4. I called to find out how to cancel my membership and was told I needed to send back a completed cancellation form, and that they are lenient within a day or two of the 30 days notice. I filled out the form and sent it back on 4/5 - the general manager, Dan Andrews, acknowledged receipt of my information and told me Jaramis would handle everything from here. I never heard anything from him... but on 5/5 I saw a charge for May dues. I called VIDA to speak to someone and I was told the membership advisor was out because of an emergency and the manager was out on vacation. Assuming I was getting the run around, I contacted my credit card company and disputed the charge. I then sent Jaramis a follow up email letting him know what happened and that AmEx would be handling everything going forward. He responded on 5/6 apologizing for dropping the ball and said hes closed my account. A few days later, AmEx got back to me and told me the dispute was resolved in Vidas favor. They were citing that I cancelled my membership on 5/5... which fell short of the required noticed. I submitted all correspondence between Vida and myself to AmEx for further investigation including my original cancellation dated 4/5. AmEx responds to me telling me that VIDA is citing my cancellation date as 5/5. We ended up having to settle the issue as a fraud charge because Vida was submitting false documentation which resulted in me getting a new credit card number and having to update all billing with other companies... After the second issue, I contacted the general manager Dan Andrews, asking for a response from him as Jaramis clearly wasnt helpful... I have not heard back from Mr Andrews. Again, I never had an issue with VIDA in 3 years... except for when I tried to cancel... just make sure you save all correspondence with them... and Id advise having your monthly dues taken from a credit card... that provides a little bit more protection than having it withdrawn from your checking account...

Chase Deters

The gym is great, but if you decide to cancel your membership be prepared for a long, drawn out battle to get your auto pay stopped. I continue to be charged after canceling, rebates promised for over payment that never appear after weeks go by. Random charges are still appearing and its been 2 months since canceling.

Zach Brooks

My favorite gym in DC. All the equipment is new and functional. I attend a lot of classes and Ive found them all engaging, challenging and fun. The staff is super friendly too. After your workout is done, the locker rooms have everything you need including a steam room, a sauna and nice shower products. Great place.

Pushker Mookim

Vida is super clean. It has almost all the equipment you could ever want. The staff is very friendly, and knowledgeable. Shoutout to my boy Push, the Personal Trainer

Monica B

Love VIDA at the Yards! Staff are so awesome and the locker rooms are great. Love the space for lifting and cardio and have had a good experiences with classes.

Nicole Thompson

Great facility. Minus one GIANT star for charging members for parking. $100+ per month AND an hourly rate for parking. Thats a major minus.

Ryan Hunt

Nice gym... Crowded at night and hard to get on certain machines. A touch pricey. But, its pretty.... As are the people!

Diana Gaines

I would like to know why it cost to cancel your membership after your contract is up ?????

Joseph Tucci

Very trendy gym. Has club lighting which is annoying.

Michael Corrado

Keep expanding vida. Dc loves you. Dcwebdesign.guru

Enrique Raba

The staff is professional and the place is spotless