Office Depot

924 FL-436 #1400, Altamonte Springs, FL 32714, USA

Address:	924 FL-436 #1400, Altamonte Springs, FL 32714, USA
Phone:	+1 407-389-3234
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 28

Reviews 29

Christina Thomas

I was supposed to have posters of my sisters art made here but unfortunately it didnt work out due to alleged copyright issues. Even though my sister drew the art, the characters are copyrighted so it was a no-go. And that is completely fine but..... Initially, I spoke to Hayley on the phone. She was very helpful and told me the posters could get done and that she would notify the person coming in the next day. However, that was not the case which again is totally okay. But the next girl whom I dealt with was not so helpful. In the middle of me explaining to her that Hayley told me the posters were okay she blurts out Im transferring you to my manager. It was really off putting because I wasnt yelling or mad and I didnt even ask to be transferred over to a manager. I was just explaining the situation but I was treated like an irate customer almost immediately. It was really off-putting and kind of awkward. When the manager came on the phone she was extremely nice and actually explained why the posters were technically copy righted. But I did let her know that I dont know why the issue was escalated or why I was treated like that. Despite everything I would still give this place 3 stars because aside from the one customer service girl (I think her name was Rosa??) everyone was very helpful and willing to take the time to explain protocol to me. My only suggestion would be to train employees to handle issues on their own instead of having any small, trivial issue escalated.

Charlotte Polanco

Went in for a computer advertised in their flyer but left with another one that was on clearance but not advertised. It was the display model but it had better specifications than the model advertised in their flyer and cost less than the computer I initially went in to buy. On top of that, the guy gave me an extra 10% off of the clearance price because it was the last one and the display model. Left the store very happy because of the unexpected savings. I give it 4 stars instead of 5 because I had to wait a little bit for someone to assist me. There was only one employee and he was assisting someone else but after standing there for a couple of minutes and having to ask for help, he called for another employee to assist me. Also didnt give five stars because while I was waiting for for him to get the computer I saw advertised is when I came across the clearance PC with the better specs. A good salesman would have shown me that instead of me coming across it by chance. Overall, the experience was satisfactory and he was very knowledgeable about computers, very courteous, and very helpful. Im very happy with my purchase and my experience at Office Depot.

Rowen Strife

I love this place they are so nice and helpful. I actually got things I needed that Walmart didnt have. The pencils, lead, eraser, replacement erasers, rulers, color pack of sticky notes would have cost me 30 to 35 dollars at Walmart plus dealing with crowds that are rude and not to mention poorer quality of the same items. I only paid 19 dollars and the guy did a price match with amazon! I am a new forever customer.

Madelenis Tilman

Las ofertas están muy buenas, sobre todo cuando no contamos con mucho presupuesto. Te lo recomiendo.

Power Speaker

I have never had a problem with the staff of this store, especially the ones working the printing and copying section. Multiple times, on multiple occasions, they have all been wonderful, patient, and pleasant to work with.

Anonymous User

DO NOT COME HERE to make copies and send faxes. Terrible customer service and the manager is a jerk too. I had to beg them to help me and the manager walked away! Drive a block further to Fed Ex on 434 for better service!

Shane Thee

Its a typical office supply store. Things are priced a little higher than you could get elsewhere, but its right there and convenient when you really need it. Staff is friendly and helpful at the printing center.

Vipul Patel

Excellent customer service. Theres never been a day I have shopped there and they havent came out of their way to greet me and ask me if they can help. I love this store and their staff.

Christie Gierke

Terrible service. I am out $100 worth of paper because the copy center is incompetent. Nice but incompetent. DO NOT GO FOR COPIES if you expect better quality than your home printer.

Debby Kocha

I had to replace my printer. They had one price online and another in store. They agreed to price match the online price. Saved me some money and will return because they did!

Cesar Hernandez

Hayley in the Business Services Dept was very fast, efficient, and handled everyone with a calm grace, in the face of multiple people waiting on service. Very professional

Elliott Mealer

Went out of my way twice to ship something here. Both times, not one person said a word to me. My mistake for coming back the 2nd time. Horrible customer service.

Ashley Ruiz

Got my computer fixed here. Just dropped it off and picked it up an hour late. Easy and quick. Plus Jim was super helpful and even funny. Overall very satisfied.

Lee Robine

The location of products could be itemized more efficiently. Staff was no where to be found when help was needed.

Joseph Dorman

Poor customer service .I. walk through the entire store. No one assist me with anything .

jessica cooper

The employees are very welcoming and helpful with customers i was very impressed

Jack Lin

Customer service was horrible. Never had such a hard time buying printer

James Millett

Would not honor discount coupon because I didnt spend the right amount.

Vanessa Figueras

Clean, always well stocked and friendly staff. Awesome prices...