Maaco Collision Repair & Auto Painting
| Address: | 123 W Main St, Apopka, FL 32703, USA |
| Phone: | +1 321-248-4374 |
| Site: | maaco.com |
| Rating: | 3.5 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM Closed |
Location
Photos 49
Reviews 11
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Sydney Townend
Took my truck into the Apopka Maaco location to get it painted after I had completed the body work and am truly regretting it. After speaking with the shop manager and the franchise owner, I felt assured that the truck would be well taken care of. We agreed that although the truck would be in rattle can primer, it would be primed and painted for the price I was quoted. Day comes for me to pick up the truck and I ask about the primer, and it hasnt been done. Was told "no way would that price include priming". My mistake for believing the Franchise Owner when he told me it would and not getting him to commit that to paper. Walk round the truck and there are several, large and noticeable runs in the paint and a huge thumbprint on the tailgate. Point these out to the Shop Manager and asked him to redo the paint at least over these spots. Second time I go to pick up the truck and the runs have (almost) been taken care of and the thumb print is removed. Still find trash in the paint and splotchy paint work. Point this out to the guy in the front office (Shop Manager not available) and he tells me to take the truck home and take it up with the Franchise Owner and Shop Manager as hes seen issues like this before. I do this and after two phone calls of being told I am wrong and the paint job is perfect, they both start blocking my calls. Call from my wifes cell and get one more call in before that too is blocked. Now the paint is coming off the front drivers fender, there are still small runs in the paint and trash at eye height on the roof and side panels. Will definitely NOT be using Maaco in the future and would NEVER recommend their services based on the experience I had. I appreciate you get what you pay for, and I wasnt looking for show truck paint job, but this is absurd! Ive put a lot of time, effort and sweat into restoring this truck and now its embarrassing for me to look at the paint job. Just goes to show the guys at this particular Maaco dont give two damns about customer service or put any pride in the jobs they do. Would like to think that Maaco HQ would at least try and rectify this.
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Samantha Johnson
Probably my fault for not looking at the reviews first. But the same thing pretty much happened to me as the guy with the truck. They quoted me $1,246 to fix them damage and change my car from burgundy to White. The day comes for me to drop it off and the manager is there. Looks at my quote tells me that the guy is new and is still learning how to quote. Looks at the quote tells me I need an extra hour and a half of work and a sealant on top. And its going to be $1,800 now. Im in sales, Ive seen the whole bait-and-switch before. After reading the reviews it seems like this is their normal thing. Looks like I dodged a bullet at least!
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BMW MTHREE
If youre looking for a quality paint job, this isnt the place to go. The paint jobs here are terrible. Trash in the paint. The "General Manager" tells customers thats OK to be in the paint. If they kept the paint booth clean, there wouldnt be trash in the paint. Constant turnover in the shop and in the office. The locations horrible. The owner is a wack job. The shop looks like a junk yard next to a Mexican clothing store. The General Manager couldnt manage his way out of a paper bag. Youd be better off having the homeless guy begging for change to paint your car than this location!
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Erik S
A little pricey for small repair but you get what you pay for. Just dropped off my car and the staff was friendly and helpful, the auto body guy saved me some money by saying he can repair it rather than replace (small tear in rocker panel under door). Will RE-rate after I get my car back. 5 star depending on how the work looks. Andrew in the office was quick and helpful setting me up Update (late): Got my car back and couldnt be happier. You couldnt convince me there was ever any damage. Fantastic service and results
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Ace Cooper
I was rear ended on I-95 and my car was almost totaled. After settling with the insurance company I decided to call Maaco to see what they could do to save my car. In just 10 days they made her look better than new and painted the whole car for less than what the insurance company wanted for just the back. Thank you so much for saving my baby!! They were fast reliable and very courteous and professional.
DA
David Diehl
I was not happy with their work. There are bad spots in the paint. I am waiting for the owner to call me to discuss what the coarse of action will be. Not happy as of today. They wet sanded the hood and it did not fix the issues. I would not suggest to use this company. We will see what they will do for me the unhappy customer.
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Dee drake
I worked here for 3 weeks they cheated me out of my first check, then magically lost the other two and laid me off...
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Aureanela Feliciano
The best auto body and the people really good
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Gina Gator
Reasonable, fast guaranteed repair work.
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Jose L Esquilin
Great price great service!
ER
Ernesto Gonzalez
Extremely expensive.
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