Address: | 608 S Hunt Club Blvd, Apopka, FL 32703, USA |
Phone: | +1 407-682-4862 |
Rating: | 4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–4PM Closed |
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Sally W
So disappointed. I had 2 pair of jeans altered/repaired. They failed to match the thread, left a hole still open, and stitched a hem with thin, crooked, and already coming loose thread. I expressed my concerns and they offered to do it again. They closed the hole but again did not match the thread anywhere and the hem was still crooked. I also had a leather purse cleaned. Again I was not satisfied with the results (black grime was still clearly visible) and again they offered to try again. After the 2nd attempt it did not look any better. I spoke to the owner on the phone and expressed that I did not feel the level of cleanliness warranted paying the full price that they had originally quoted. I offered to pay 3/4 of the price but was told NO. He told me that they charge much less than other places who would "send it out to a leather specialist". This comment caused me to question whether or not HE was a leather specialist. He blubberingly said he was but I intend to look up the legalities of that little slip of the tongue. I was told that if I took the purse without paying full price I would be stealing and they would call the police. I was also called a "baby" by the girl working there, who also said "we cant satisfy every customer" with an I-dont-care attitude. I did not know my rights at the time and would have actually called the police myself but I had my two toddlers with me and just couldnt put them through that. I understand that there are sometimes limits to what they can do, but most business owners would offer a discount, offer store credit or at the very least apologize. After posting this encounter on our neighborhood facebook page, I discovered that a few of my neighbors have had very similar experiences. They lost one womans skirt and even though she had the receipt/ticket as proof, they called her a liar and refused to do anything for her. Another womans childhood teddy bear was ruined by Wiselook. They also called her a liar and threatened to call the police if she didnt pay for the service. This is NOT how a business should be run!!
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Neil McMill
I love Best. They are super fast and have fantastic tailoring done on site. Plus, they have convenient hours, open Mon -Saturday Great Service and Green Cleaning! organic!! impressed that they told me they bought a new machine using no harmful chemical that can cause cancer...,, and taking care of the environment Efficient, polite service.... Wouldnt go anywhere else...dont know why previous reviewer had a problem with this cleaners. As far as i know this is the best cleaner in the apopka area also this one is my wifes favorite one.
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Bob Clark
My wife cleaned her wedding gown here. It became like new one! their work was done on their premise unlike most cleaners i inquired. After her wedding dress turned out nice, I found they treat leather, so tried my old stained genuine leather jacket this time. Leather jacket ,too - came out nicely. Harsh oil stains my wife couldnt get it out removed like it was never there. Truly miracle workers! Thank you!!
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LeAnn
Worse place ever!! I had a dress alter and she did it uneven and the outer and inter parts of my dress dont match up. Never never again. The lady speaks in her own language and wont work with you.
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John jaspe
Very good. now i know where to go after my cleaners closed. better quality than cheap $ cleaners i tried before.
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AJ Peterson
Altered my blazer sleeves, pants hemmed up with cuff last week. professional and perfect job. Thank you.
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jack Timber
dropped off a mudded suit and a shirt a few days ago , came back clean and professionally ironed.
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Niv R
Great experience in hemming pants and dresses and minor sewing, Comforter cleaning :) Thank you
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Whitney Michael
great place to get it drycleaned, and they offer sameday service and alteratons which is plus.
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Anne Petterson
First time writing a review. pleasantly surprised, Will go to this one again.
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M WALKER
i wish every cleaners are like this one
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Jane Brown
Satisfied customer!! :)