Orchid Cleaners

865 Rinehart Rd, Lake Mary, FL 32746, USA

Address:	865 Rinehart Rd, Lake Mary, FL 32746, USA
Phone:	+1 407-688-7855
Site:	orchidcleanersorlando.com
Rating:	3.4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–3PM Closed

Location

Photos 3

Reviews 11

Renata Marques

Awfull, had 6 shirts done and one of them was brand new with the tag still, by the time my husband wants to wear it we found out it has stains on it all over the shirt. We had in the hanger and plastic bag still and we took back to the place, they said that could not happened in there as they dont have chemicals that cause that. The onwer called us next morning saying that he found out the price of new shirt and he will give us a credit, did not specify what kind of credit, for my surprise I have to spent the credit with them, but tell me how??? They had a brand new shirt damaged with stains all over, missing one button and even told me that could happen inside my closet... Anyway, I do not recomended, it was the closest from my house but I rather drive longer next time and have a much better work done.

Jameson Dizzle

Went here for the first time because is close to my apt. It will be the last time, as well. Brought clothing in for repair and was quoted a maximum repair cost. Went to pick up and the bill was 50% (no exaggerations) than the maximum quoted price. After telling me people are not allowed to quote me prices, he continued to refuse to honor the price. After some back and forth he offered a discount but still not to quoted prices. Then was pissed off when I was not happy with the discount. What a horrible unprofessional person. Dont be mad at your customers if employees make mistakes - its the cost of doing business. This place lost all my future business and I am telling everyone I know who live nearby not to go here. See what a few dollars cost you?

Anonymous User

If I could rate this Dry Cleaner zero stars, I would. When I picked-up my very first order, two of my shirts were very wrinkled; and on one of my Oxford-cloth shirts, they had ripped one of the buttons off so bad they tore my shirt. I asked the counter clerk to address these issues, and he couldn;t even speak English. Then when I picked up my three do-overs the next day, not only did they try to charge me twice, the wrinkles were still there and the missing button had been sewn back on crooked and out of alignment with the collar opening. Nothing was done to tear in the shirt. Another non-English speaking person could not respond to my inquiries - I left, will never use them again, and suggest anyone who does will do so at your own risk.

Susan McKenna

My husband and I have been going to Orchid Cleaners since they opened and have always been completely and more than satistlfied with their work and professionalism, not to mention their sensitivity. When we lost our son in an auto accident three years ago and went to pick up a very large order of his clothes that he dropped off the morning of the accident, they absolutely refused our paying for the items. Their kindness and sensitivity really touched us. They are a lovely family and take pride in their work. Susan McKenna

Arthur Poghosian

Even with a new owner they dont clean your clothes at all! They return them in the same condition as it was before, even put some new spots on your clothes. Terrible service, rude and unprofessional owner! Never go to this place again. do not recommend this place to anybody. They damage my wife clothes:(

Danny Lee

Ive been coming for years and many of the previous reviews that were poor were before Daniel Cha operated this establishment. Ever since then, Orchid Cleaners has absolute stellar service and they get the job done. We need more Cleaners to step it up and operate like this one.

Tanya Shores

Great service and consistent results on everything from baby/toddler clothes, menswear, and even wedding attire. The owner takes pride in making sure that dry cleaning is done right and customers are happy. Other staff members are friendly and helpful. We wont use anyone else!

Kayla Rapp

Amazing! My clothes are always cleaned and pressed beautifully. I had a shirt covered in ink that i thought was going to have to be thrown away. they got all of the ink out. Highly recommend!!

Ben Benedict

Owner and staff are always friendly. I have had nothing, but good experiences and have been going here for 5 years. Even though it is out of my way, I co timid to use them.

Anonymous User

WONDERFUL quality and service!! They always do a wonderful job on my nice blouses and dresses. very pleased!

Richard Crutchfield

Always polite service.