Address: | 1239 FL-436, Casselberry, FL 32707, USA |
Phone: | +1 407-671-1091 |
Site: | walmart.com |
Rating: | 2.3 |
DR
Drazil Odomok
never again. the first time i went there i was told to wait outside... in the rain, and someone would get to me. i waited over a half an hour then went back inside and was told that it is now to late and i would not be helped that day. i went up to the manager and told him of my experience and that i was taking my business elsewhere and that they desperately need to retrain their staff. funny thing he was in shock, i guess he expected me to want something, but i just want them to be better workers. he convinced me to do business with them, he said hed give me all these warranties and discounts to make up for it. so i gave them the opportunity to make it better. well the tires were their brand and had a 40,000 mile rating. those tires lasted 15,000 and already showed metal. part of the warranty was to grant me proration on the tires. since i was in the market for 4 new tires i figured id return, get my proration and buy 4 more, better, tires. they wouldnt honor the warranty. they claim that the warranty is void because of uneven wear. stating that i needed an alignment. the thing is that my car got an alignment the day after i got the tires and was even checked several times since then. i know that wasnt the case. i mean, the tires werent even worn uneven to begin with, they had light skuff on the edges, but the tred, itself, was damn near non-existant. she kept saying "do you have record of the alignment" like that would be something i would have on me when i have evenly warn tires that didnt even last half the time the tires are rated for. i know well enough about cars, ive worked on them for years ive rebuilt engines from the ground up. i know what even and uneven wear looks like on a damn tire. i could do all this work myself if i had the equipment myself. the manager was rude, condescending and took every effort to weasel out of the proration. thats fine with me. i took my business elsewhere. i just dont understand why they feel $20 is worth the loss of a $500 sale. never again will i give them a chance with my tires, their warranty might as well be printed on toilet paper. dont risk it, it is not worth your time or money. comes to prove that you can give some people ever chance in the world, but a scam artist is a scam artist.
RA
Rachel Rega
If i could give them zero star rating, I would. They have no urgency at all. I waited 20 minutes just for someone to get my car registered and then found out that it was a 3 hour wait. I tried to call into the department to check on wait times and they would just hang up on me. Dont waste your time here.
KA
Katharine Seay
They make you wait outside in the blazing Sun or rain and its not a quick wait. I took my car twice, left the first time because I waited too long to be helped. The second time was still an untimely wait, but I needed the oil change so I stayed.
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Rose Bud
Came in for my tire being down and got great service ! Would come back again!
OH
Oh Awesome
Extremely disorganized and unknowledgeable.
JO
Josh Jia
They made me wait forever so I just left