Address: | 10875 SW 40th St, Miami, FL 33165, USA |
Phone: | +1 305-221-0474 |
Site: | birdtirecenter.com |
Rating: | 3.6 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM |
JO
John Doe
I have actually been going to this place regularly for approximately the last 5 years. When I first started going there, their main service tech was Salvador. He was a very honest and straightforward guy. I bought him quite a few soft drinks out the machine. Anyway, always fair, prompt, courteous and very reasonable. And yes, Manny (the owner) is a great guy to deal with as well. Extremely fair minded and he will go the extra distance to take care of you. I used to go frequently but I have stopped going and below, are the reasons why. The last time I was there, they hired a new service tech guy named Junior. So Junior diagnoses my problem and shows me his cute little computer program which shows that the labor for the job would take about one hour and cost $250 (maybe at a dealership). However, Junior was unable to quote me the part because he "had to check it out". Well the next day he tells me that the part alone is $600. Went to Pep Boys and they had the same part for $150. The approximate hour to do the work was about right though. I finally got the job done for about $100 total after doing some homework, versus Juniors $850. The work required, did not have to be done Juniors way. Found another mechanic who explained how to fix this problem quickly and cheaply. Sorry Junior, but Bird Road Tire is not the type of place to be charging dealer rates. If I am going to spend that kind of money, im going to the dealership. No intent is being made to implicate Manny here, since I am unaware of his business relationship with Junior. But suffice it to say that yes, this shop was absolutely great while Salvador was there, but since he left, it has slowly started turning into a money machine. And unfortunately, I no longer trust what they tell me. The above incident is actually one of three that made me realize that this business has turned from a friendly local, reasonable place to have your car serviced into a pure money machine. I used to be able to get most repair jobs done at a reasonable rate. Not anymore. Sorry Manny, while I have the highest level of respect for you as an honest business owner, youve hired some guys that think auto mechanics should be making at least $100 an hour by jacking up parts and labor costs thru the roof. Once upon a time your shop was the best. Fast, dependable, honest, reasonable and professional. Not anymore. You are now approaching dealer rates and that is simply not going to work for a local shop such as yours. Just look at the people that are usually there, do they look like they can afford to spend crazy amounts of money to repair what are for the most part, old cars? And for the record, I too am a Christian, right-wing, conservative, tea partier. I would leave you my name and number but unfortunately, I will still use your shop for very minor repairs. Please read my comments above careful. They are not meant to harm your business but to point out that the focus of your company has drastically changed.
A
Anonymous User
At the recommendation of a very good friend, I took my car because it had several issues that needed immediate attention. It was a pleasant experience from the moment we walked into the shops office. Unlike most auto mechanics offices or lobbies, this place was well air conditioned, clean, organized and had very comfortable sofas to seat while you wait for work to be performed on your car or await your estimate. There are several magazines, and spiritual literature, including Bibles available for anyone to pick up and read should they choose to. Then, there is Manny! He (the owner) greeted us very warmly and asked what he could do for us. I explained all the issues I was experimenting with my car and asked if they would check it out. I also informed Manny that I was very picky with people who touch my car since I have met so many unprofessional and dishonest mechanics in my day. The previous mechanic I had for the past 8 years was a certified master mechanic, was honest and fair with prices. Anyhow, after my conversation with Manny, he assured me my car was in good hands and proceeded to hand the car over to one of his mechanics. After a fairly short wait time, Manny walked in called me and we walked over to the mechanic which had performed the testing on my car. At that time, Manny introduced us to the mechanic and to my pleasant surprise, informed me that the mechanic was a certified Master Mechanic himself. That was huge relief!! You want to make sure the person under the hood of your car knows exactly what he is doing! The very nice mechanic began to explain all the test he had ran and what results or conclusions he had come up with. He was very detailed which is something I personally appreciate, since I myself was a auto mechanic many moons ago and I have overall knowledge about the subject. To make this long story short, I authorized the work to be done and they did a superb job!!! I am very pleased with the attention, service and professionalism Manny and his team work with. Manny is a very professional, pleasant, kind and at times funny individual and will make you feel like family! While I was in the wait area in the office, I witnessed customers of his drop in just to say hi to him because they were in the area. Where do you ever see that? I am proud to say Bird Tire and Auto Center is the official home and hospital for my car!!! haha I like to say my car gained a great mechanic and I gained a great friend in Manny. Would highly recommend his shops services without hesitation!!!! Give Manny a call, you and your car will be in good hands. God bless!!! -Juan G. Miami, Fl
GR
greg kalachi
Moved to Miami from California a few months ago and after my long drive my truck needed a major tune-up. The the check engine light kept coming on an off and it felt like my Ford F150 5.4 V8 was only firing on four cylinders, I was a little scared in a new city with no mechanic.. So after going to a few places that were way overpriced I was talking to a cashier at a grocery store she told me about Bird Tire and Auto so I decided to take my truck aka my Baby to Bird Tire and Auto to have my repairs done. I arrived with no appointment and a lot to do that day the Owner Manny was very helpful worked with me on the pricing, gave me the best price over the other shops that quoted me and the mechanics WOW they diagnosed the problem in minutes with some fancy tool the plugged into my trucks computer. within no time they had me back one the road with the replacement of spark plugs, cables along with the coil pack for each cylinder. I also had them replace the air filter along with an oil change and why not since they offer a free oil change after you buy five. Now my truck is running stronger than ever with better gas mileage. Now some time passes and its time for tires when I arrived Manny quoted me a great price but then some bad news that I new was coming because my steering was loose and I was driving like I was a sloppy sailer, they told me my tie rods along with ball joints need to be replaced and I didnt need to second guess because of the great job and quality service they provided the first time. Now with my truck sitting on new rubber and the steering components replaced it feels like Im driving in a NASCAR Truck series truck.