Address: | 1700 Coral Way, Miami, FL 33145, USA |
Phone: | +1 305-858-1020 |
Rating: | 4.5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–2PM Closed |
AY
aysb t
Good evening. Unfortunately I had a very very poor experience with Leader Service today. Not only they did not fix my car, they caused extra damage. Even though my car is old, now its in a death bed!!! Here is what happened: - I read the reviews on Next Door and took my car. Angel Jr. did an initial simple check and told me to bring the car another day. - I took the car later and he called me he needed to keep the car for another day to identify what was wrong. However, something unusual happened on the way there. There was some smoke coming from the hood while I was driving which did not happen before! When I went there after his call, he said he replaced my dashboard without consulting with me first and he asked me if I noticed smoke coming from the hood and he showed a leak from the steering wheel liquid hose. He said he will purchase the hose the next day and replace it because the leak could cause fire. - Today I got my car late because my daughter has an aftercare activity until 7.30 pm. - Angelo was not there and the clerk in the gas station did not understand me when I asked him about the details. - I made the payment of $749 - The other electrical problems Angel said to be fixed were not fixed!!! I showed those to the clerk and he told me to come back tomorrow. - I stopped by the Shell station to get some gasoline - A nice lady at the station warned me that smoke was coming from the hood - Oh yes, I thought the car was on fire! Smoke was coming out of the hood of a newly repaired car!!!!!!!! Yes, you read it right: A CAR WHICH HAS JUST BEEN FIXED THAT DAY WAS SMOKING!!!!!!!! - She asked for help and some kind police officers took a look at the system. They said it would be safe enough to drive the car for a short distance. - I drove to my house and saw the hood was smoking really bad. I took my daughter out of the car immediately and opened the hood. - I saw the hose was not replaced, it was wrapped around by something!!!!! - The cover of the AC hose was missing!!!! - The cover for the fuses which has the map on it was missing!!!! - A kind neighbor helped me identify the problem which was leakage-again?!?!?!? We identified that it is transmission oil!!!!! I am taking the car back there tomorrow morning and I will stay and watch what they are doing. I am not leaving them alone. This is the worst service I have ever got. This is even lower than the bad reputations of South Miami mechanics! I will update this review tomorrow after my post-repair (?) experience with Leader Service. I am open to any suggestions, what would you do if you were in my situation? Thank you.
A
Anonymous User
This place was recommended by a friend and I now recommend it to everyone else. The price is always fair, and I have yet to see them cheat anyone. An honest mechanic is hard to come by!!
KE
Keith Houlihan
Angel and his team first class. The service is on time and on budget, no surprises and always with a smile... I highly recommend Leader Service for all of your automotive needs!
PA
Patricia Santiago
I have been going to Angel for over 20yrs, and Abuela went to his Dad for her car. Angel Jr. is like part of the family giving you advice on your car.
DA
david valderrama
Ive know angel sr and junior for 7 years. They are helpful and very honest. I wouldnt go anywhere else for auto assistance
CU
Cuci Amador
Very knowledgeable and if he doesnt know how to do something he tells you and finds someone that can.
MI
Miguel Fernandez
Super customer service. When car troubles, this is the place to go Thank you Angel jr + sr
TE
Ted Heilman
Ethical, competent and reasonable. Also, very nice people.
JO
Joaquin Dulitzky
A world class car shop. Service. Price. Expertise.