One Stop Cleaners

2440 NE Miami Gardens Dr #102, Miami, FL 33180, USA

Address:	2440 NE Miami Gardens Dr #102, Miami, FL 33180, USA
Phone:	+1 305-677-0064
Site:	miamidryclean.com
Rating:	4.7
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM Closed 10AM–5PM

Location

Photos 4

Reviews 19

Renae Patterson

I did some research online to find a good dry cleaners to clean several business casual dresses and a leather jacket. After reading the reviews for this cleaners, I decided to give them a try. I was greeted by a young lady that appeared to be a knowledgeable professional at the time. I explained to her that I had several multicolored dresses that needed to be cleaned and that I was turned away from another dry cleaners because they were unwilling to clean the dresses due to the multiple colors. I informed her that I was seeking a cleaners that would be able to dry clean the dresses properly. There were approximately 20 dresses and I reviewed each of the dresses with her one by one. She told me it would cost 9.00 per dress. I agreed to pay this price since I was reassured that her cleaners could clean the dresses. I was told the dresses would be ready by a particular day/time and when I arrived on that day, all of the dresses were not ready. I returned on a later date to pick up the second half of the dresses, only to learn this time they were unable to locate the leather jacket. Once all of the dresses were returned, I reviewed them and was disappointed by how they were cleaned. I returned to the cleaners with the dresses to express my dissatisfaction, and the same young lady that I reviewed the dresses with during my first visit proceeds to tell me there is nothing she can do because she is only "the cashier". She was no longer pleasant and stated I needed to speak with the owner. When I finally spoke to the owner on the telephone, he spent most of the conversation telling me what was wrong with the dresses that I had brought into the cleaners and why they looked the way that they did. It felt as if I was placed on trial and had to defend my dissatisfaction with their services. Mind you, the owner never laid eyes on any of the dresses and was going by what his worker had told him. I requested to meet with him to review the dresses and told him if after his review, he could tell me that his cleaners did the best job possible on the dresses, then I would call it a lost. We set up a day and time to meet, when I arrived at the cleaners, needless to say he was not there. I waited around a few more minutes and he did not show. I later received a phone call from the owner stating he ran late because of an errand. He stated that I could bring two of the dresses back to be cleaned again and then make a decision about the other dresses. I decided not to bother taking any of the dresses back and to call it a loss because it was no longer worth the aggravation of defending why I was a dissatisfied CUSTOMER. Not to mention, once they located my leather jacket, I was told it was not cleaned because the same young lady quoted me an incorrect price to clean the jacket. No one ever called to ask if I was willing to pay the additional cost to have the jacket cleaned anyway. This business may have good reviews online and are nice when there are no issues. However, once there is an issue you can expect to receive poor customer service. It appears they are simply out to make money and do not care about their quality of work. I have more respect for the dry cleaners that said no they could not do the job, than the one that charged me 9.00 per dress and could care less about the CUSTOMERS satisfaction or overall experience.

Anonymous User

I have to say that I am extremely impressed with this dry cleaners. The owner makes sure that there is no flaws and is a perfectionist. I love the people working there and best of all they clean my clothes extremely well. I can trust them with everything. In addition, they are 50% cheaper than any dry cleaners Ive ever seen in South Florida! I HIGHLY RECOMMEND IT TO EVERYONE TO GIVE THEM A TRY!

AUGUSTA MARGARETA

The One Stop Cleaner is Most Professional and Lowest Priced Dry Cleaners & Alterations in the entire South Florida. One price for all items so no surprises Laundry and ALL Dry Cleaning! Lowest price. I am very Glade & Satisfaction For there Service.

ANASTASIA KATIA

As soon as I walked in to One Stop Cleaners for the first time, you get a great vibe from the place. The employees are nice and attentive. I gave them a practically impossible cleaning task and they made it happen.

Steve G

Repeated mistakes on creasing my pants many times. Many times stains are not removed that I easily remove later at home. Clothes often not ready when promised. They are the cheapest around so I continue to go here.

MELLISA KRISTIAN

The One Stop Cleaners is the best cleners. They provide Excellent. Clean and great service. That for reason i am 100% satisfied. that Prices are very reasonable compared to others. i will back again.

Omar Feliz

Shelia and Michelle are amazing. They usually get my clothes before I even reach the counter and ask. Prices are unbeatable. Being open Sundays makes it convenient. I am grateful for this cleaners.

Beth Symes

I just got my clothing back from them after leaving the cleaners that closed next door and just love it! Highly recommended, affordable and great service!

Matthew Lunney

Good service and always have my shirts ready before the date they told me when I dropped them off!

Kirsten M. Perry

Impressive cleaning team who always provides best quality service. Im so glad to hire them.

Shmuel Goldstein

Excellent. Clean and great service. Prices are very reasonable compared to others.

Augie Lasseter

Who closes at 5pm on a Friday???????? Other than that I havent had any problems.

Alex Fusco

Great experience courteous service, prices cant be beat

Evan Ross

Best prices I have seen to launder shirts in NE Dade.