Address: | 6701 S Dixie Hwy, Miami, FL 33143, USA |
Phone: | +1 305-661-2182 |
Site: | uhaul.com |
Rating: | 4.3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
MI
Miguel Ferreiro
If I can put no stars, I WOULD!!! Horrible service. I went in this evening to go get a propane tank refilled, I knew they were about to close but I live very close so I rushed over there and got there at 6:58 pm on the dot. I get out of my car and click the service button, I am greeted by a man that came from the back and said they were closed, I asked if there is any way they can fill a tank real quick (probably takes 3 min to fill). The guy keeps insisting that they are closed. So I ask for a manager and went inside, by then it is 6:59 (technically still open) the guy says they are closed and they could not help me. To not start a fight I just left and went across the street where Tom Thumb exchanged the tank. I personally work for a business and deal with customers on a daily basis, if for whatever reason a customer comes into the door the minute that we are closing, I stop what I am doing and immediately help the customer as if he had come in an hour earlier. I will never return to this U-Haul even though it saves me a few bucks to refill a tank versus swapping the tank at any gas station.
C
C Mar
the uhaul employees in the uhaul in miami dadeland told everyone on the day of hurricane Irma they would be closing early at 3. I arrived at 240pm along w several other customers and the uhaul employees were still inside but all the doors were locked. Around 250pm there were about 15-20 very angry customers trying to return Uhauls before 3pm as we were told. the Uhaul employees screamed "go away we are closed" to the visibly upset crowd growing outside. one customer shoutef "you said 3pm" the uhaul employees screamed "we dont care! We are leaving". It was unbelievable. Someone videotaped it and I hope they put it on Facebook. I understand everyone is tense because of the hurricane. But the uhaul was already closing at 3pm instead of 8. There was no reason to lock the doors at 230pm and then be so rude to all the customers for following the rules. Next time, if your going to close at 230 pm just say 230pm. But dont say 3 and close at 230 and expect customers to be ok w it. Im never coming back here and I feel all employees working on that day should be reprimanded.
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Sergio Reyes
ponen las barras de tracion de trailer a cualquier camioneta es bararo por que si lo tratas de hacer tu y no sabes ni rienes experiencia termi as acabando con la.camioneta y pagango bien caro lo que supuestamente te ahoraste ...estas en la yuma papa tu no eres mecanico ni ninguno de tus amigos , tira piedras es lo que son y lo barato sale caro .co fia en uhaul cuamdo esta gwnte estaba renta.do carro en cuba janiam indios fumamdo cohibas .
NA
nano nano
I rented the truck for 3 hours, first I need it a 10" truck , online it said they had avalaible, when I get there they told me they only had 15" and charge $10 more , ok I need to do it so I took it anyways , I return the truck 3 hours later , left it park outside cause it was already closed , I refill the gas to the same point they gave it to me , to my surprise the next day they charge me $15 dollars more for gas when I had put gas in it and have pictures to show it , I call and the lady gave me a terrible attitude , horrible place , unfortunately once in a while we will need this "bandits" if you can go somewhere do it , youve been warned .
A
Anonymous User
I called them on a Thursday and spoke to a lady to see if it was possible to install a hitch the following Sunday. She said yes. I asked her if I needed to make an appointment and she said that it was not necessary. To just show up. What a surprise after getting up early on a Sunday morning, driving 45 mints to get there and have a customer service rep tell me they didnt install hitches on Sundays. Get your act together people. No wonder you have so many bad reviews on your u-haul site.
AN
Anthony Rafael Ocasio
Went there the day before Hurricane Irma. Made sure I arrived early (around 745 am) being that a major hurricane was coming. The clerk at the register Marcia was super helpful and understanding. I was able to rent a van and store my items all well before 12 oclock. They were told they would close at 3 oclock. But when I returned my rental they were informed by the management that they were closing at 2. Lucky I was done and ready to go. They were great and understanding.
YA
Yamilet Olivera
Aparte que es mi trabajo todos los trabajadores son bueno y tiene un gran jefe porgue jefe como miguel quisiera tener todas la uhaul me siento muy feliz los guiero a todos
GE
Gerencia BG
Yo hablo español y me han tratado muy bien. Excellent services
VI
Visnja Hara Makeup
No complaints! Very helpful staff, the van I rented was weeks old, worked amazing, theres sufficient parking space.. everything was easy. really satisfied!
JO
Joseph Anson
I rented two trucks from here for moving some boxes and dumping some trash. There were no surprises and they were very fast and courteous.
DA
Daniel Castillo
atencion rapida y tienen todo lo necesario!
EV
Everton Drakes
Friendly customer service and help with everything I needed quick and easy straight to the point.
JI
Jimmy Vazquez
It was okay I just bought my own trailer now and dont need to rent it anymore.
ED
Edwin Espinal
This uhaul is always running smoothly. The manager Cindy is doing a great job.
IS
Isabel H.
Great customer service and got things done within reasonable time frame.
TR
Travelteen
Check the price because at final ticket u get more than $50 in tax
GI
Giuli
Outstanding customer service, very clean, comfortable facilities!
PA
Paul Groff
Longterm customer, very happy with the service. Thank you.
AN
Angel Choy
If you have storage, you only can see it from 8 am to 6pm
JO
Jose Hernandez
If you do self pickup, go inside the store anyways.
AR
Armand Tesserot
Top notch facility, staff and service. Thank you.
DA
Danny Whipz
The BEST place for your moving and storage needs!
MA
manu guillen
Nice people. Never u have to wait. Good place
AL
Alexis Porro
Great customer service and fast attention
RA
Raul Vega
Great place quick and friendly
HE
Herlis Gomez
Excellent Customer Service!!!
DA
Dan Miller
Only location you can trust.
ED
Edwin Garcia
It was great no problems
RO
Roly
Good customer service
AN
andres rodriguez-ortega
Great service
YU
Yuniesky Lara
Good service
JO
john smith
it was grate
DA
Dave Lieberman
Great crew.