U-Haul Moving & Storage of Winston Salem

118 Marshall St N, Winston-Salem, NC 27101, USA

Address:	118 Marshall St N, Winston-Salem, NC 27101, USA
Phone:	+1 336-724-6951
Site:	uhaul.com
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 24

Eddie McNeal

It was a short notice trip that I take four times a year. I haul my mothers truck on an auto transport. She called me on Thursday before Good Friday and said she decided to go home that weekend. It surprised me and I had not booked the transporter. I went over and the attendant put me in the system for it five minutes before closing time. I came in first the ng that morning and she hooked it up, checked my lights and sent me on my way. I go to no other Uhaul place in W-S. Ive done this with them for the last two years and Im always pleased with the service.

Anonymous User

SCAMMERS,SCAMMERS,SCAMMERS AND THEY WILL BE & ALREADY HAVE BEEN REPORTED TO THE BBB, BECAUSE THIS IS RIDICULOUS!!! WE WERE CHARGED FOR AN OUT OF TOWN MOVE AND IT WAS A LOCAL MOVE!!! BEEN ON THE PHONE AROUND THE CLOCK TRYING TO GET OUR MONEY CREDITED BACK TO OUR CREDIT CARD!!!! NO ONE SHOULD HAVE TO BE TREATED THIS WAY, NOR GO THROUGH THIS DRAMA!!! SOUNDS LIKE THERE IS AN AWFUL LOT OF EMBEZZELMENT GOING ON AT THIS STORE!!!! WORD TO THE WISE: NEVER EVER RENT ANY TRUCKS OR EQUIPMENT FROM THIS STORE, BECAUSE YOU WILL BE RIPPED OFF TO THE MAX!!!!!

Phillip Clark

Guy is a total douche. Dont drop off after hours! They will charge you every fee possible. I didnt choose this location. I was sent from another uhaul to this location. Bad mistake. After cleaning the truck and filling up this guy charged me a additional 70 dollars. Which of course he did without my knowledge. The previous location had already said the truck was good to go (not dirty and filled)but somehow this guy found that he need to charge me. Avoid avoid avoid!!!!!

Tony Zeoli

I recently rented a storage space from U-Haul in Winston-Salem. The space does not have an elevator to get to the second floor. It is an old warehouse that is in disrepair. My unit does not have even have a light, so its hard to see when I get to my stuff. I would not recommend this storage space. Its not even open 24-hours. Very disappointed and am looking for a new space.

Jordan Burleson

I had an okay experience working with this downtown Uhaul. The website makes it easy to reserve and schedule a pickup for your truck but beware the hidden fees that come with buying boxes or supplies and the gas and refilling fees they have here. Make sure you read everything carefully. However, the trucks were new and clean and reliable.

R. Phillips

Excellent spot down town! I was treated with respect and had some jokes along the way with the staff. Rented the truck and the Van & kept the Van extra few days with no problem. Im looking forward to renting another truck real soon to do some moving and I hope I have another great time doing business with them again.

M. Craig Weaver

Winston-Salem and the surrounding area has numerous U-Haul locations, this one is right in the middle of the city. The people working here are pleasant and polite and do a good job. The way everything is handled at all U-Haul locations is pretty uniform, and accomplishes the necessary tasks.

Tommie G

Staff is great. Storage unit is old, has a musty smell to it. If youre going to get a storage unit then you better buy some damprid otherwise youre going to be in trouble

Aidan Marshall

Hit or miss on the staff, some were great some were not. Good selection and turnaround time, however they forgot to put packing blankets in the van like I asked.

Jamie Hayes

Everything I needed, instructions to return simple to follow, and took little time to make the visit easier by filling most information out online.

Adam Bloom

Fast and Friendly service! Installed my hitch perfectly at a great price. Uncommon where a company can exceed expectations.

Kirk Sanders

Very satisfied using their pick-ups & autotransporters on several occasions. Helpful employees. Easy process.

Logan Webber

Good uhaul service. Storage units are okay, stairs are wobbly and Id give cleanliness of a 4/5

bob zogs

They were fine they were just a little picky with their return time

Michael Stephens

Good service here. The only U-Haul I use in Winston-Salem.