Address: | 3352 S University Dr, Miramar, FL 33025, USA |
Phone: | +1 954-678-9903 |
Site: | zoogym.com |
Rating: | 3.9 |
Working: | 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 7AM–7PM 7AM–7PM 5AM–12AM |
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Isa Ochoa
Este es un gimnasio que no recomiendo. Ofrecen promociones que no son ciertas. Cuando fui ellos tenían una promoción de un mes de prueba, así que le pregunté si podía aplicar y le pregunté a la chica que atendia si podía dejar el gym en cualquier momento si no me gustaba y Jessica una empleada me dijo que no habia problema que podía salir en cualquier momento así que acepté probar, dos dias después tuve que tomar unas clases y no puede regresar, así que llame al gimnasio y le explique a Jessica que no podía ir y que no habia podido ir antes porque estaba muy ocupada con mis estudios y le confirme que yo no usaría el mes de prueba y me dijo que tenía que ir en persona, cuando llegue me dijo que tenia que pagar un valor de 30 dolares de cancelación y le explique que no habia ido y ella me respondio lo siento pero nosotros nunca perdimos y me recomendo que pagara para que no tuviera problemas con mi credito por esta razon este lugar ha sido mi peor experiencia. Traduccion This is a gym that I do not recommend. They offer promotions that are not true. When I went they had a promotion for a month of testing, so I asked if I could apply and I asked if I could leave the gym if I did not like it and Jessica an employee told me that there was no problem I could leave at any time so I accepted To try and a two days later I had to take any class and can not return, so I call the gym and explain to Jessica that I could not go and that I had not been able to go before because I was very busy with my studies and confirm that I did not I would use the trial month and she told me that I had to go in person when I arrived she told me that I had to pay a 30 dollar cancellation fee and explain that I had not gone and she replied Im sorry but we never lost and she recommend me that I pay to have no problems with my credit for this reason this place has been my worst experience.
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cynthia lopez
The staff (spanish lady and the bald guy at the from - hate to describe like that) are always looking very unhappy and super fake. I come to workout, not for the staff to be rude when I order a shake or ask how you use a damn machine ( they will ignore you). Beware- After you sign up, they will trick you into coming back for an orientation but really they are trying to get you to sign up with personal trainer.....just be straight up and let me decide. I waste 2 hours sitting with them just to realize they were trying get more money from me. Its not a upbeat environment and I l The only good part is the machine are not always filled, but its mainly because no one goes there. The GYM HOURS are not true. they close super early some nights so if your trying to go at 11/12 at night Mon-Fri they might be closed ( very unorganized ) its not my fault that none is there so you close. I pay so I can go anytime I feel!!! Theres better gyms! trust me. your so suppose to feel amazing going to the gym not a headache leaving. feels like your in H.S
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horlrick jeanPierre
Very unprofessional; no one knows who is in charge. Was in the process of moving to a different city, so I called to cancel: the lady told me that they were going to charge me a cancellation fee . I agreed. But then they kept charging me as if I was still a member. They even charged me a maintenance fee. When ever I called they gave me the run around such as "the manager will call you "they never do. Then they started saying that I had to come to the branch. I showed up directly after work still in my army uniform. The young man and lady that was there took my my information "for the 7th time" and told me that they were were going to have the manager call me first thing Monday. Of course like always it was a stall tactic. I ended up calling 3 more times and till this day no one can help me. I will now have to call my bank and cancel my card. I will fill a report with the government!
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sade brogdon
The worst experience Ive ever had with a gym I was ripped off..$80 I signed up for personal training with the instructor name Billy super into himself he has dreads and he was hitting on me making inappropriate sexual comments durning consultation so By the 3rd day I made up my mind that I didnt want to do it I was truly uncomfortable so I wanted a refun I had a week intill my training appt.so he gave me a number a lady from Oklahoma who is higher management for fitness Physiquept abd she said shell refund it.it will take 2wks They never send anything and I called for a 2week straight then she told me wrong number...so basically I was cheated out of my money...valuable lesson...be careful everyone!!
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Tenisha Colbert
They sold my money let me explain I when in and sign up and payed in full but yet still they still went on my account and take $39 twice Ive been coming here to get my money back since may its now December and even spoke to the owner and manager and up to now I still havent got my money back if u read this please whatever u do dont go there cause they would take your money too cause from what I understand Im not the only person they did this to.if I couldve gave them no star I would but u have to at less give them a star to post this
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giatrus garcia
The worst Gym I ever went to in my whole life My family and I were ripped off, because we had to pay for services we did not recieve. They took off our money without concent from my account Becareful in order to trust in them They tell you one thing, after you sign the agreement is many other things.
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Alberto Diaz
Very Nice staff And machines are good enough. You can do boxing or karate as well. Personal trainners very dedicated on clients And taking care of kids. Always clean And not that bussy at any time.! So that, you can easy enjoy your work out.
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Andie Grace
The trainers really want to see you succeed in your goals. The people are really nice and supportive as well
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kevin rodriguez
Love this place ! Friendly staff ! Goood machines ! And its always empty not packed like planet fitness !!
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Summer Harpaul
Love this place, the staff and owner is friendly. They have childcare and the best Zumba classes.
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Anonymous User
For the price its okay hours should extended. Can not get a good workout when boot camp going on.
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Malva Bee
Clean. Good Customer services. I am not a member, just step in once and as far as I see was good.
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Gino Santiago
It a real gym. It is not the best but it is the best in the area and it get the job done
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Hector Constantine
Friendly staff, close, convenient and open late. Looking forward to the boxing classes
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Neva Whittaker
This is a very family friendly gym. Only wish they had a sauna
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psayent
This gym is incredible. Fun, friendly and clean.
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Alex Bogle
Clean spacious gym with good custom service
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Sophia S
Awesome gym. Clean and staff very friendly