Address: | 5804 Main St, New Port Richey, FL 34652, USA |
Phone: | +1 727-849-4080 |
Site: | nprcleaners.com |
Rating: | 2 |
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Savitre Gilmar
TERRIBLE...AWFUL... SERVICE!!!! My experience with this Dry Cleaner was horrible. Customer service ATROCIOUS and actual alteration on my work uniforms were TACKY and CARELESS!!! I initially called the Main St. cleaner, attempting to secure a time with their tailor. The lady who answered the telephone told me that she would be there between 12:00pm-12:30pm and abruptly hung up. I was surprised, yet headed over to their establishment in any case. I needed my work uniforms(2 dresses) to be professionally hemmed and a pant to be altered around the thighs. I arrived at the cleaners at 12:10pm. When I arrived, the same lady on the telephone, greeted me. I explained to her I wanted to meet with the seamstress, which she replied, "shes already left." Surprised, I recounted our phone conversation. She was indifferent and told me she could take the measurements. I asked her how much it is going to cost, she could not give me an answer. She told me that it will be ready on Thursday. I said, "great," and left, l not knowing how much it was going to cost. I picked up the uniforms, the pant was fine, the grey dress was "ok" but my Signature dress that was multi-colored (blocks of red, blue and black) was very disappointing. The hem was incomplete, with a gap showing. There was also blue thread showing through the red fabric. I told her that it was unacceptable and, that it needed to be redone. She agreed and assured me that it would be fixed the following Friday. I picked up the dress on Monday, and the same lady told me my uniform was not there! I went home without my dress! I received a call to pick up my dress. The hem where I specfically told then the thread should be RED was once again BLUE!!! Bottom Line: PASS ON THIS VENDOR!!! VERY, VERY POOR SERVICE!!!!
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Tim Culkin
I went in to have a tux dry cleaned. I asked the owner behind the counter "how much will it cost", after showing him the tux. He said "Im not going to tell you how much; were different". I immediately left. Anyone who will not tell you how much theyll charge, will rip you off. Save yourself from being taken advantage of; dont ever use this service. Also, he was the rudest man Ive ever encountered in business. If I could close this place down, I would.
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Sean Santana
TERRIBLE DISGUSTING The absolute worse! Asked a specific question about having a service done! Gentleman said $2.20, then when I said I didnt ask for the price, I asked if you could press it today for my event this afternoon. He proceeded to tell me THIS IS THE PROBLEM WITH THIS COUNTRY! WOW!
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Clint Smith
These people gave me prompt service for a suit to wear to a wedding the next day. When I picked up the suit on a Saturday morning they offered to clean the suit for free after the wedding. I was completely satisfied with them.
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Liz Caravona
I never do reviews, but these people were rude! The most horrible customer service Ive ever encountered. In addition, they wanted to charge me $90.00 to dry clean my boyfriends jack. I found a place thats doing it for $40.00.
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Brad Jurgens
Really came through for an alteration, on a suit jacket, for my brothers wedding. Clutch! Had it ready when they said it would be done. Highly recommend.
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Anonymous User
went to pick up clothes and nothing was done that we ask. they suck.