Address: | 3839 US-19, New Port Richey, FL 34652, USA |
Phone: | +1 727-845-1529 |
Site: | sentryministorage.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 10AM–3PM |
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Keara Keane
I have been a loyal paying customer here for a little over a year now. I started with a large storage unit that was weather controlled, not the best on prices, thats for sure, however I did feel as though they were down to earth and very friendly...always worked with me whenever I needed to reduce my unit size and they gave me a grace period on my due date. When I no longer needed the unit, I came by on the 3rd of Aug. And removed mostly all of the items, but couldnt fit everything in my truck. I own my business and work only on Sat., Sun. And Mon. What a coincidence, right? I have until the 5th, but wasnt able to come back until the 6th. I shouldnt have assumed that they would work with me, but I did and so, when I spoke with the office the young lady told me that after the 5th, a late fee would be added to my account of $10. So now I have to PAY to remove the rest of my items. My fiance called Fri. Aug 4th (today) and spoke with a guy at the office who told him that not only do we have to PAY THEM the $10 late fee but also a $15 PRO RATE IN ORDER TO GET BACK INTO MY UNIT. Because I am not paying a monthly rate, they want to now charge me for the 5 extra days that my stuff is being stored in their unit. I call bull on this company and WOULD NOT RECOMMEND THEM TO ANYONE!
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Ang teresa
Roach infestation. I rented two units from this location one on the outside and one inside a building. In 5 months I had problems with roaches with the unit inside the building and sugar Ann with a unit that was outside. Even after having them spray and not having access to the unit for a week straight I was still forced to pay for the days I didnt have access. I was also told that the roach problem was resolved. When I got to my new apartment and started opening up boxes I had nothing but roaches. And just 4 boxes six roaches came out. With the unit outside the building I had ants inside my washer dryer and on top of my childrens mattresses and several boxes. Lets not mention the leak on both sides of the unit inside the building that caused black mold on half my items and the walls.
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1mikewalsh
These guys were really cool and let us use their dumpster for garbage.
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Michael Brommeland
Fair prices and excellent customer service