Address: | 8885 W Colonial Dr, Ocoee, FL 34761, USA |
Phone: | +1 407-297-7776 |
Rating: | 4.1 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
DI
Divine Guidance 144
I was referred... WHEN I first walked in Snow was doing someone HAIR... I told her what I wanted.. she had a million excuses.. why she couldnt do hair.. I said ok.. is there someone.. she said SHE COULD DO IT.. THE she was Maxine... long story short... I FEEL THAT THEY JUDGE PPL BY HOW THEY LOOK.. if you dont look like you could afford their prices... then thats how they act... ok.. Andy GET husband did my hair... before starting he said .. you know its going to be $115.. I said that ok.. as thou I COULDNT AFFORD IT.. I then showed him a pic.. but I CLEARLY SAID I WANTED SOME TYPE OF STREAKS.. the whole time I was there .. they were talking in their language.. so RUDE... Felt uncomfortable.. ok.. then after he put all the foil.. Andy SENT me TO a lady who washed & massaged hair.. she also massaged shoulders..I asked IS she a masseuse.. they said YES.. cause she did not speak ENGLISH... & then another girl said .. its $50.. for an hr.. AGAIN as tho I couldnt afford it.. I said .. it k.. thats fine .. so after Andy blowed dried hair .. FLAT... just took brush & blow dryer it straight Down.. DIDNT even take a round brush & give it body.. & then curled it .. & said after you finish massage.. I will fix it better... NOT... when I came out .. I went to sit down on his chair.. & he said oh we are done... .. I WAS SO ANGRY... I HATE THE COLOR.. I TOLD HIM .. I WANTED A CARMEL COLOR.. NOT GOLD CARMEL... I AM AN EMPATH... for those that dont know what this means.. look it up.. I WILL NEVER GO THERE AGAIN... ALSO BEFORE I PAYED I handed him my credit card.. he saids .. do you want the whole amount to go on the card?.. I SAID YES.. ANOTHER SIGN.. that I was POOR..... NEVER, NEVER JUDGE A BOOK BY IT COVER.. & after I seen my hair.. YOU COULD clearly see that I WAS NOT HAPPY.... SO MY MOTTO IS IF YOU GO THERE.. if you do not look RICH.... THEY ASSUME THAT YOU CANNOT AFFORD ... & THEN I HAVE BRUSES ALL OVER BODY.. cause of the SO called massage... She was a nice lady .. but SHE DID NOT KNOW HOW TO GIVE A MASSAGE... did not use enough Creme or oil.. when giving massage it was like burning my skin.. SO KNOW I HAVE TO GO ELSEWHERE.. & GET MY HAIR REDYED THE WAY I WANTED... I KNOW I CLEARLY SHOWED HIM -ANDY.. pic.. I even showed him a pic of Trumps Wife.. because that was how I wanted it .. NOT GOLD CARMEL..no STYLE.. UNBELIEVABLE... & BY THE WAY .. ANDY & SNOW.. JUST BECAUSE IM NOT WORKING DOES NOT MEAN.. I COULDNT AFFORD YOUR PRICES... IN THE FUTURE.. DO JUDGE .. by what you see... & THANKS FOR THE GOLD HAIR THAT I HAVE TO REDO... ANDY DOES NOT LISTEN.. EVEN WITH A PIC & POINTing out what yoy really want.. STILL DID AN AWFUL JOB.. & AGAIN NO BLOWDRY , No Style.. JUST FLAT.. IM SO PISSED!!!!!!!!!!!!!!!... cause he clearly seen too .. I even told him .. what happen to color around face.. IF YOU GO THERE MAKE SURE YOU SPEAK THEIR LANGUAGE.. MAYBE THEY WILL UNDERSTAND ... MAYBE
AN
Andrew Vanneste
I always get my haircut here. They are a mom and pop type business, with a couple enmployees They have pictures of their kids in the place and it lets me know theyre going to provide a good service to support their family. Thryre very nice people, they listen to you and give you what you want, and are charming to talk to. Also, if you get your hairwashed, the older woman who washes your hair massages the shampoo and conditioner into your hair so well, its insanely relaxing. Then you have the option of a shoulder massage, or for her to take a rag with warm water in it and clean your face and ears, which is really nice.
RI
Richard Michaud
I have been going to Andy & Snows salon since they opened...actually, I used to go to Snow when she worked for a chain salon. Their cuts and service is exceptional. When you get your hair washed after the cut, you even get a great quick little shoulder massage! I love going there so much, that when I had to move to Fort Lauderdale area for two years because of work, I always waited until Id come back to the Orlando area to visit to get my hair cut! Even now, my wife and I live 30 minutes away but we both still go there! Highly recommended!
SA
Sara Barnett
The stylists dont speak English very well and do a lot of back and forth talking in Vietnamese without asking for your input. He didnt ask me if I wanted my hair washed before he just said "Go get your hair washed." I showed him a style and said that I just wanted it to fit my face and look good on me but he didnt really understand and cut it to match one of the girls hair that was working there. After it was done I went to another salon and let someone fix it. It looks wonderful now but I wont be coming back to this salon.
MI
Michelle Nguyen
May seem nice to english speaking customers, but very rude to those who speak vietnamese. The couple made fun of me and mocked me. The wife even told her husband at one point "why did you listen to her?" Im a paying customer trusting this couple with my hair. Why WOULDNT you listen to what I want with my hair? If youre thinking about coming here, dont.
LE
Lexxi Sweimler
Went in there today, got about 4 inches taken off of my hair. I asked for layers, I didnt get them. My hair is uneven and choppy. I got my eyebrows waxed as well, also very uneven. I had my eyes closed while she was putting the wax on. I opened my eyes for a minute and I had a man standing over me in my face... Overall a very bad experience.
A
Anonymous User
Andy always listens, and he understands what I want. I brought over a magazine with the hair style I wanted, and he made my hair EXACTLY like it is in the magazine. I am very happy with the result! He also made suggestions about maintain my bans. The price is very reasonable. Highly recommended!
TR
Tracy Ayotte
I called this morning to make an appointment. Andy got me in today. Always nervous about a new salon. He was AWESOME.. not only did I get a great cut , but he explained to me things about MY hair I never knew. I am now an official client of His, and couldnt be happier!!!!!!
GL
Glenn Evans
Snow has been cutting my hair for years and is excellent! Andy cuts my son and grandsons hair and they live him. A wonderful family owned and run business, warm and friendly... they know how to treat customers!
SA
Sanjay Ramsewaksing
If u want change your haircolor, dont go there, because u pay lot of money and the results is disgusting...! I never go back!
LA
Lance Lumbard
Snow and Andy have been cutting my hair for almost 20 years. Wouldnt go anywhere else. Looking forward to 20 more!
PA
Patrick Grimes
very good and inexpensive to get my son and my hair cut. Nice people that do a consistently good job
LA
Lamis
Great nice friendly owners and staff. Reasonable price and great customer service always.
ER
Erica Pemberton
Snow the owner was very nice but the actual hair dresser named max was very rude