Lana Nails and Hair Salon

10580 W Colonial Dr, Ocoee, FL 34761, USA

Address:	10580 W Colonial Dr, Ocoee, FL 34761, USA
Phone:	+1 407-654-1562
Rating:	3.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 24

Reviews 20

Jennifer lewandowski

I have tried giving this place 2 chances. First time i went in, I was never acknowldged. Waited for 30-45 mins before i left. I figured maybe it was just a bad day. Went yesterday to get my legs, eye brows waxed and a pedi for my daughter and I. I asked if i could get my waxing done first so we could both enjoy our pedi at the same time. The lady started the pedi on my daughter (Who is 7) i figured maybe someone else was going to start on me in a few mins. There was 3 techs wondering around. Not a single one talked to me. My daughters pedi gets done and i asked when they were going to do the wax/pedi for me. And was told i had to wait. Mind you there is one tech sitting there drawing and another playing on her phone at this time. After being there over an hour, i paid for my daughters pedi and left. I will never come back to this place. By far the absolute WORST customer service ever.

Domonique Walters

I walked in and after not being acknowledged until I stood there a while the lady doing the nails finally asked me what I wanted when I described it to her she had a nasty attitude and first of all , she didnt even know what I was talking about so when I showed her a picture and asked her if she was sure she could do it she then snapped at me telling me that she sorry if I dont think they can do it but I really was just trying to ask you if they knew how to do what I was requesting. Then she told me I would be waiting a long time no one is available in a rude way and I said thats okay I wont be staying because you have a nasty attitude. Worst customer service I have seen in awhile I dont even know how this place is open

Crystal Martin

Worse place ever, went in for a fill. Only 2 people working the guy who did my fill was on the phone while doing my nails, hardly any acrylic and looks crappy, the woman who did my polish did a horrible job I just wanted the tips painted one color and a black line under the color on tips totally messed up and looked like my 3 year old daughter painted my nails.. they could not even speak English or even understand. They wouldnt fix them or take off any money because they messed up.. I immediately left went right next door to cvs and purchased polish, and polish remover.... stay away from this place!!!!!

Pastor Tom Barnhill

I have known Lana and her staff since 1998. The care they give each client is only surpassed by their genuine care for each person that walks through their doors. Lana insists the salon operate under the strictest health and safety guidelines of the state. It took my wife eight years to convince me to visit this salon and get my first pedicure. After this experience i asked myself why I waited so long? Treat yourself to the best service you will receieve. Blessings, Pastor Tom <*)))))))><

Robert Battle

My wife went to this nail salon today and had a horrible experience. Her nails were done by a gentleman there and they look like a child painted them. She also said he was rude and impatient. She had been there many times before, but wont be returning. The prices are not worth the quality. She will find another nail salon.

Leslie Reed

I live right down the street and have been going here for 5 years now. Always call and make an appointment. I didnt make one once and the wait was long. They give great foot massages with your pedicures! The prices are reasonable. I love going here, there is a Subway next door and Sallys!!

Anonymous User

I have been getting my nails done off and on for years. Usually what frustrates me most is "lifting" of the nails to the point that I end up ripping them off and then ignoring them for a while. Lana uses both technique and product that prevent this from happening. She is awesome!

Anonymous User

Dont go here. They answer cell phones while working on you. Once went in bc the gel manicure they did was faulty, they refused to fix it and said she (manager) was off for the day yet the sign said open and they were there. She didnt want to fix my ONE nail, she messed up.

Hailey y.

Nails turned yellow. I got gel + acrylic, and I not smoke. Worst lifting I have ever dealt with. Now that I got them filled from another place, where lenas nails are there are lifting from the bottom.

Ashly Dale

Lana is great, I swear the lady never takes a day off and her staff is very friendly and void at their jobs. Shes in the middle of a remodel so its a little crowded right now.

Tina Buffo

I Have been going to this location for years and love the people and they always do a amazing job!!! I have nothing bad to say about them at all.

ciera rodriguez

I went in just to do my eye brows they told me they were closing. I walked in at 5:00 and they close at 6:00. Never going again.

Deonne Baba

Lana is so good at what she does. My nails were repaired wonderfully with perfection. She files with perfection.

Hillary Campbell Johnson

My go to place for years. Excellent manicures and pedicures and they work with my schedule.

Hillary Campbell Johnson

Have been coming here for years because they are quick, reasonable and experienced

Honey P

Wait times are horrible and customer service is not even in existence