Address: | 35065 US Hwy 19 N, Palm Harbor, FL 34684, USA |
Phone: | +1 727-771-6216 |
Site: | justbrakes.com |
Rating: | 3.4 |
Working: | 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6PM 10AM–5PM |
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Cass G
I am forced to retract my original 4 star review after finding out the repairs on my 2001 merc cougar were (for lack of better terms) Half-assed and left my car very dangerous to drive in. CHECK RIP OFF REPORT PEOPLE THIS COMPANY IS FULL OF LIES AND UN-EDUCATED DRUG DEALING MECHANICS. To sum this up, I and my grandma spent over $1500 at this store before getting my car on the road to new york. Having an oil change, front and rear struts,ball joints and radiator replacement done here was MY WORST MISTAKE. Due to them my oil pan plug threads where stripped and i leaked oil over 1000 miles! When I took my car into a different oil change place they IMMEDIATELY notified me and showed exactly 1.5 quarts (out of 6) of oil i had left. I watched it pour from the stripped plug! on top of that I was missing the bolt that actually held my steering axle and wheel together. ALL THAT WAS HOLDING IT WAS GRAVITY! I noticed a weird noise when i hit bumps but didnt think anything of it because the car was new to me with new struts and had stuff in the trunk. As well as not putting the rubber protectors on my new radiator (which happened to go out in the just brakes garage) they forgot other bolts and nuts on my struts! I was told by 3 other places(Mobil express, delarms and sears) I could of lost my whole right sides wheel and strut assembly. I get people forget a nut or two but this last one really had me worried... They forgot to plug in my Rear ABS (anti lock brake system) wires. After calling corporate with no response all Dennis could do is tell me the mechanic (Adrian) was a dumb drug dealer and he fired him weeks before and offer me another crappy $16 dollar oil change. Dennis can take it and shove it. Is there no experience required at these places? Does anyone know what they are doing? No and No. Should you go here? Well quite frankly NO! take yourself to a local guy or a different corporate brand. Spend more now worry and risk death less later. They are not the only ones in the Tarpon/ Palm habor area who will price match.
BR
Bruce Rouslin
Dont do it.....Wife went for their $99 special which turned out to be $350+ when the car was up on the lift. She got out for $228, as she was advised that the extras were necessary. When I talked to the tech he really wasnt interested in what I had to say and kept on with the endless flow of jabber / talking over me / saying that although it really wasnt mandatory for our safety - it was highly advised that we rebuild the brake system on our Scion with less than 60,000 miles on it. I told them I was unhappy...the dealership could have done the repairs if they were needed under warranty..they advised that the dealer wouldnt have done the repairs as it was not immediately needed. Apparently what was immediately needed was for them to make a $228.00 sale. While trying to get a word in I realized they really didnt care as it was a done deal at that point. I give them 2 stars instead of one because It was partially my fault for not walking out within the first 10 minutes.
MI
Michael Brown
I recently started hearing a kinda strange sound from my front rotors on my 2016 FIAT 500x, so I went to my dealer looking to see if I need pads or whatever. They quoted me $300 for the pads and $150 to turn my discs - plus labor! Just Brakes quoted me $150 with a $50 mail-in rebate. HUGE difference! When I went into the store, my car was in the back getting worked on. Thats when it happened... honesty from a car mechanic! (Rare these days.) They escorted me into the shop to show me that my pads did not need replacing and that the sound was just inherent to the composite rotors I have. Total cost: $0! Again, the car was out back in the shop. They could have easily just put the new pads on and charged me for the work. They chose the honest approach - and I recommend the gentlemen from this store to work on your car.
TE
Terri Campbell
A close family member recommended Just Brakes in Palm Harbor to check out the loud scraping noise that we thought was the brake pads. I made an appointment with Robert over the phone. With little money in the budget for any car repair, I was very worried about the cost. Robert investigated the problem and gave me the good news with a friendly smile. It wasnt the brake pads, just a simple fix was needed and it was very affordable. What a relief! I was thankful for his honesty and professional integrity. You cant put a price on that these days.
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John Ubele
I had come in to get my brakes worked on because I could hear rubbing on the front end of my vehicle. Robert the technician took the time to explain exactly what was wrong with my brakes and he gave me several options for the repairs. He was also able to beat the estimates given to me by two other competitors. The brake work was completed while I waited and the staff there were very helpful. Overall I had a great experience here and I will definitely recommend them to my friends.
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Ashley Rock
I recently went to Firestone and they gave me bogus information. 860$ for tie rods? No way. Brought it to just brakes for a second opinion and my tie rods are fine! The nice men there showed me and explained in detail what the problem was. Overall, their customer service was excellent and bring me out there and showing my the problem was cool too. I would suggest this place to family and friends. Happy customer here! Thanks guys!
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Anonymous User
I really like this place. First time I changed my brakes at Just Breakes 2 years ago. I got my life time warranty and now after 2 years (after 60k miles) I had to change my breaks again. Other places gave me an estimate for over $350. In Just Brakes i paid only $119 for labors and deductible. Its really worth it. They changed front and rear brakes and filled and adjusted the brake system. Satisfied customer Mark G.
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zak taylor
Do NOT ever go to this Just Brakes! My wife took her Honda Fit there to have her front brakes done and she was literally held hostage. Took them 2 hours! Told her she needed a new air filter and it was changed only weeks ago. New calipers, needed to change brake fluid!! Give me a break. Just do want you are told to do!! Ohh yea, coupon for 100$ brake job. Not exactly. 150$$$ Total waste of time
CH
Christina Mark
Great customer service, gave me coupons to reduce the price and showed me exactly what was wrong with my car and what needed to be done. They were fast, honest and affordable. I enjoyed taking my time out if the day to come here and I dont usually give reviews but I felt it was necessary this time. Highly recommend and beats the crooks at the Nissan dealership any day!
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lawrence hughes
I return over and over. They explain all the things needed on my older cars and I pick what I want to have done each time. This month Im doing oil changes, but last month it was brakes and next month oxygen sensors. Friendly staff and Dennis at the desk is a hoot!!