US Post Office
| Address: | 801 SE Johnson Ave, Stuart, FL 34994, USA |
| Phone: | +1 772-288-0846 |
| Site: | usps.com |
| Rating: | 2.8 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–1PM Closed |
Location
Photos 1
Reviews 17
MA
Max
Went to the post office this morning. I was there before they opened, waiting patiently. As I entered the door I was not sure which way to go (as I had never been to this location) and the rude woman behind the counter told me where to form the line. As I approached the same woman she started in on me again being extremely condescending saying, where is the package going? where is the package from? how are you mailing it? All in the same breath without giving me a chance to get a word in edge wise. She handed me a marker and said write out who its from and who it is going to. So without saying a word (agitated with her attitude) I did what she asked. As I am standing there she starts losing her mind on me for not putting the "to" and "from" in "right" locations which she did not previously explain. I then start to lose my temper and ask her why she has been condescending to me three different times since I walked through the door?? We then enter a shouting match (yes she was shouting from behind the counter at me in her USPS uniform). I asked for the manager who basically defended her actions. I explained to the manager that I normally go to the USPS office in St lucie West and they are always extremely polite to me there. I also explained to the manager that this was the WORST experience I have ever had with USPS! She showed no remorse and sided with her psychotic coworker. If you go to this location stay as far away from the woman behind the counter named ROBIN as you can! She has a bad temper and blond hair. I have never in my life seen such a miserable person at 8:30 in the morning! I have also never seen a USPS employee that got loud and shouted at the customers. The manager should have handled the situation more professionally too as she did not make the situation any better. I would avoid this location at all cost as professionalism and common decency are not in their vocabulary! CONSUMER BEWARE!!!
DE
delia raresheid
i bought an envelope to mail my package, with a prepaid label. The woman rings me up for the envelope but tells me I will have to either buy an overpriced tape roll or go home to attach the label and come back.... I mean how does this facility call itself a postal service if it cant help me attach a shipping label to the envelope I purchased from them!? Charge me $.50 for the small amount of tape! Or include that cost in the price of my envelope... Unbelievable. There is no air conditioning in the facility and the line took 20 minutes to get through. It literally felt like I was waiting in line to get to Hell. Such a shame, I hate to leave a bad review but the establishment has no respect for its customers time or experience!
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Sandra A
This horrible review is for the post office itself! What a MESS and disgrace. As a local resident I am embarrassed that our out of town visitors and snowbirds see such a run down place. Beautiful downtown but our post office? Ugly & dirty. Outside is awful. When was it painted last? No potted flowers. NOT even a garbage can- inside or out! Trash everywhere- cig butts. The inside is as bad. If I worked there I would complain. Something needs to be done! I will go to Jensen Beach for my postal needs. Who ever is the head of the post office needs to speak up!!! I truly have never seen an uglier post office-inside & out. No wonder the employees are always in such a bad mood!
JA
Janet Greene
I honestly believe employees at this location sit around and think of ways to harass and inconvenience business owners. My office is in a large corporate type building. We were told that we had to post date our meters so that the date is the day after we do the work, all because the mailman who comes very early in the morning cannot accept it if it dated the day we actually sent the mail??? He needs to come later or give us a mail box. If I put the mail in a box would they refuse to deliver it if the date was different from the day they opened it, I hope not.... I am thinking of ways to email, scan and ACH my payments so as not to have to use this antiquated service.
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lucille walsh
My complaint concerns the terrible mail delivery on the street that we live on. Packages that are "Out for delivery" do not get delivered. A note is left that no one was home, - for packages that dont even need a signature! Then the package is NEVER delivered. You go to the Post Office looking, and they know nothing. Three times packages have NEVER been delivered in the past three months. Gone, never to be found. And, the people at the Post Office do not care. I can not control what service the people who send me things use, but from now on I will be using UPS or Fed Ex, because USPS is not responsible.
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1. An inordinate amount of time spent by receipt in redirecting mis-delivered mail. 2. Forgetful counter service personal - Examples: repeat failures to scan Priority mailings when they dropped off at the facility. 3. Service personal continually "forgets" to include mail in premium forwarding services.
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Bruce Bean
They lost a priority mail envelope. "Undeliverable as addressed", although the computer showed the correct address, and the same day regular mail was delivered. Then the pkg is not scanned for three days and finally shows up in Tampa. I still do not have the package.
CO
Connor Hughes
My package was supposed to be delivered a week ago but the business was closed and it said they would attempt next delivery day and they havent the last 3.. Ive called 18 times over the past 3 days and they wont answer their damn phone!!! Worst service ever
CY
Cyndy Samp
I had the worst experience with this post office. Packages being shippped around to different post offices because the postal carrier decided that no one was living in my house. A package I should have received on 12/22 I received on 1/1. Ridiculous.
AN
angela wiley
This post office cant even be bothered to answer their phone. I let it ring until it just stopped...worst post office ever...I will go to port Salerno where they appreciate my business...you guys shouldnt even be in business....no customer service
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John Maloney
I have shipped hundreds of thousands of boxes through this post office. Not a single one was delayed as a result of their mistake. That is absolutely amazing, and far better than what I can say for the local Fedex and UPS.
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Robert Moore
This post office is probably the worst one Ive dealt with over my lifetime. The morale sucks, the service is poor. They do not know what they are doing most of the time.
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Ben Sheehan
Typical post office with "I do the bare minimum" postal employees. The postal service just needs to die and these people help it get there faster.
KI
Kiana Harris
They dont answer the phone it rings until the busy signal cuts out. They dont deliver your package but they mark it delivered anyway.
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Tyler Conrey
Constantly screwing up my deliveries, call the place and youll be on hold forever for no reason. Post office isnt extremely busy.
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Beach Peach
USPS likes to steal packages... you guys wouldnt have jobs if you werent in a union.
MI
Michael C
If you enjoy having most of your packages lost these guys will do the job.