Address: | 533 S Howard Ave, Tampa, FL 33606, USA |
Phone: | +1 813-253-3200 |
Site: | roostersmgc.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 12–5PM |
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Eric Cruz
This is the first review that I have ever left because, quite frankly, I simply do not have the time. I have to make an exception in this case because my experience was so absolutely horrendous I would like to warn others prior to scheduling an appointment here. I moved about an hour north of Tampa a few days ago and I wanted to get a good cut and establish a relationship with a stylist near where I will be purchasing a home. I searched for mens grooming in Tampa as I am not usually a fan of run of the mil barbershops, and I am willing to pay top dollar for top notch service. I found Roosters and read the reviews and this booked an appointment with David as he has some raving reviews. As soon as I walked in the door I felt the judgemetal "uh oh" look. I try not to think this way but it was confined when David attempted to pass me off to another stylist. Look, all of my things are in transition from NYC so I was wearing a nice cut pair of jeans and a t-shirt. Perhaps the double nose hoop and long hair intimidated the guy, or maybe he assumed, because Im Latino that I wouldnt tip. In any event, I explained that I travelled an hour out of my way to book with him but he didnt seem interested. I should have walked out then, but I didnt because I didnt want the woman to think I was being sexist. (I dont care who cuts my hair, as long as they know what they are doing and are attentive and actually LISTEN to their clients. Not the case here. All I know is that this woman didnt listen to what I wanted, she made assumptions and simply decided to cut along. Her skills with the scissors and clippers alike leave much to be desired, to say nothing about the way she spoke while I was in her chair. I am a professional in the film industry, and although I am very down to earth and humble, I am not a fan of racist conversation. I feel like they judged me as a "street" guy so they plugged me with the "street" stylist. Not cool at all. At the end David was apologetic and I did not have to pay for the cut. Yet, I still left a $20 tip because I wanted to show these people that I am a man of integrity and class. I am now currently sitting in a beautiful little lounge waiting to get cut by one of the guys at Cigar City Barbershop. Cheers.
DA
David Pirtle
I went here for over a year and had good experiences with Gabe. He is difficult to book (has to be at least a few days out) but he did consistently good work. The poor experiences started when he convinved me to have my wife come in. She likes her hair short and we discussed her troubles finding a stylist she was comfortable with (a surprising many cant do short female cuts well). On 2 occasions a she was treated quite poorly and that is unacceptable to me. The first time my wife tried to go in she booked an appointment online and, upon arrival, was told they had computer issues and would not honor the appointment. Ok things happen. She went back a couple hours later and got a cut. This last time she was 6 minutes late for her appointment. To be fair, we have a 1 year old daughter so schedules are not the easiest to keep ... 6 minutes is pretty solid. Her appointed stylist took a walk in during that time and was quite rude in telling my wife she could not get rescheduled that day. There is a lot of competition in Tampa and I will be going elsewhere from here on out. The haircuts I got here were fine (if not overpriced since they raised there rates). Its more about treating people with respect. Maybe its just women who get this treatment or maybe it was my wifes assigned stylist .... I cant be sure. All I know is they will no longer receive our business.
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Alex Sullivan
As far as haircuts go, Jose did a good job and it was perfectly fine haircut that looked good. I would be happy to give a good review on the haircut alone. As for customer service: I misspoke on the name of the haircut I wanted, didnt really know some of the terminology to describe the look I was going for or answer the questions with the right jargon. While I did the best I could, this resulted in him and namely one of the other barbers poking fun at me. Once or twice would have been fine, but they kept teasing me for not knowing all the correct terms. I come to a place like this to consult the people who DO know this stuff, not because I am the expert at all things involving hair. While the final outcome was good, Im going to keep looking for a regular place. No point on going somewhere that makes you feel dumb. This place is very pretentious and not the kind of place I want to give my business to.
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Chris Jones
Do not get your haircut by Jackie! No personality but not a problem. Below average haircut...problem. My side burns are far from even and way too high after showing her exactly the length i wanted. I still have long pieces of hair covering my ears after asking twice to make sure it didnt happen. Jackie did not offer a hot towel, nor a shampoo, nor a head massage and then said i was finished. I was then charged for all of those things. She was behind schedule and then cut my hair in 10 minutes to make up time. Im now looking for a new place to get my haircut today to fix her mistakes. My first time there was a horrible experience and I will not be back because of her. This is the first negative review i have ever written.
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Javier Muniz
Gabe is a master barber! Ive only received the best service when Ive been there. After years of bad haircuts at other chain barbershops or salons, last year I decided to try Roosters out. Ive not gone to any other place since. Gabe has been cutting my hair for close to a year now and every time has done an amazing job. Every time I get a fresh haircut Im asked where I get it done so I always recommend Roosters because of the awesome haircuts Ive gotten from Gabe. He takes his time to listen so you get what you ask for instead of the barber doing whatever they want. Hes precise, attentive, and talented. I strongly recommend him if you decide to go. The location itself is always clean and the service is great. Worth every penny!
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Demarcus Lee
Always a great haircut here, it lays well and grows out nicely. No frills, great service. The wait times go quickly since there are multiple stylists. I wont go anywhere else now. $20 (regular cut) for this level of expertise is an amazing deal. Today, Mark cut my hair and did an amazing job. A quick story about doing right for the customer: There was a kid (about 8-10 years old) getting a haircut and his dad was waiting outside. The kid seemed happy with the cut, smiling when he walked out. The dad came in upset, but paid and walked out in a huff....Mark was obviously disturbed that the dad wasnt pleased with his sons cut, and was able to catch him outside and give him a refund.