Address: | 111 W Central Ave, Winter Haven, FL 33880, USA |
Phone: | +1 863-299-7824 |
Site: | usps.com |
Rating: | 2.6 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–2:30PM Closed |
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Xochilt Ortiz
They still the mail from inside the droppings box, this its the 3er time happen inthe same place ,they are not helpful I ask the female general manager and she did not help me to check out if my package was inside or missing inthe office.. to my understand is a felony that someone take email from another person. In a ferderal building.. no good they dont care about you. And what you are sending out.. they dont check camaras.. I have my tracking number and still after 13 hours with out scan.. i drop two together I is in but the other not ???where is the package???
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Karen Farland
The postwoman who deliveres the mail throws all different names and addresses into the boxes! Never pays attention to names or address! More than once she has scanned a package and either "forgot" to leave it or it is at someone elses house! Really pissed off when I was waiting for VA paperwork post marked 7/23 yesterday 7/31 someone put it on the ground at my door! She also several times will put a box into the bigger slot and leave the key however she leaves the wrong key!!
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Cara Gilson
Really nice people at this branch, but severely understaffed! The wait in line is ridiculous. I do everything I can to avoid getting in line for assistance. Some times I dont have a choice and have to wait in line, especially when my Express Mail doesnt get delivered next day and I need a refund. This branch sends the Express Mail out on time to Tampa so its not their fault. Tampa just sits on the mail for 24 hours before sending it to its final destination.
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Brian Grell
We have a community mailbox so getting mail meant for others has always been an issue along with our mail going into the wrong box. Now Ive had a package that was "delivered" but not to me. No key for one of the parcel boxes in my box and nothing at my door! Hopefully the key was put in the wrong box and a neighbor is kind enough to notify the PO. Not using USPS for delivering any more!
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Artesha Redding
I have experienced the most unprofessional, unorganized, poor customer service in my life!! It has been over 3 weeks trying to get a lock change on my mail box. Today, I was told I was at the wrong post office. The manager, like her employees so quick to speak and not listen. This situation couldve been avoided.
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Dorothea Altman
This Post Office sucks! Avoid avoid! Go to another post office to forward your mail! They screwed us with our creditors.. even after talking with the Supervisor they STILL dont have it right...! Why do they even have a job if they cant do it half way right??
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ISH VEGA
Horrible customer service! and our community mail boxes forget about it we get stuff thats not ours a few times a month. They also never ever go to your door for a sig required package or a certified mail they always make you go to the postal office
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Susan King
In the past six months, I mailed two letters to the same address in Georgia they never received. Both had checks included. Where do these letters go?? Im afraid to send another letter to them.
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Nitte Joseph
Had An package THAT WAS DELIVERED BUT I NRVER RECIEVEd it. Everytime i call THEY KEEP telling they WILL call me but THEY never did until NOW. I still have no idea of what happen to MY package.
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Kalene Pagan
Absolutely horrible postal service I ever felt with in my life! Understaffed,lost mail,packages delivered but not received u call no one answers and more
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Karen Farland
Please replace the lady we have a first grader could do better! She doesnt care! And its not even personal boxes its a lg gray one puts mail where ever!
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abc pizza
Lost package twice one delivered at the wrong address pick after a month at the post office
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Gino D
AVOID !! AVOID !! AVOID !! Nothing but problems here. Ship UPS or Fed Ex.
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Robin Ruiz
The past few years, service is excellent, employees are happy and helpful
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Green Sweater
Open for package drop off in the blue bins (inside the building) 24/7
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VIcki Jackosn
Its sucks they do not know what they are doing lost mail smdh
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Christopher Roy
Most of the employees are helpful and friendly.
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Juan Campis
Bi
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Adam Smith
Employees are happy gals helped me fast
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brittany grande
There are some rude people up there
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Amari Williams
What time do u run on 6th st N.E.
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Dylan Schauwecker
Overall friendly , no complaints
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Mr Burgess
Never pick they Damn Phone