Puritas Park Post Office
| Address: | 14039 Puritas Ave, Cleveland, OH 44135, USA |
| Phone: | +1 800-275-8777 |
| Site: | usps.com |
| Rating: | 2.6 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–2PM Closed |
Location
Photos 1
Reviews 8
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.Cheryl Donelon
I rarely leave bad reviews but this needs to be addressed and customers warned. This does not reflect experiences with cashiers at this office, which seems a bit slow but courteous. Seems they could use more personnel. This review highlights the neighborhood delivery service and USPS general customer service. Disgusted with the neighborhood mail delivery service has been awful.. especially since September 2016. I call it the new USPS Meet and greet service. God help us since our usual mailman of many years left us some time ago..He was great. Despite many complaints from residents.. I have had some honest neighbors delivering packages and mail to me that were mistakenly delivered to them..while I have done the same. There are obviously some lesser neighbors, scum that are keeping mail and packages..unless it is in fact a disgruntled worker...or both ( just speculation)....If so, may Karma hit them tenfold..it will always find the guilty ones. The past few months have been ridiculous. I can understand an error here and there.. but its as if the postperson is not even looking at the addresses. We have had to travel blocks, to deliver mismailings. We should get a commission. We hardly trust it back in the hands of the USPS. If you live in this neighborhood, opt for Fed Ex or UPS. I am missing several packages, gifts and things in sizes that are no longer available, irreplaceable. I am seriously considering starting a law suit against this facility, will be consulting, for time, aggravation and losses... I am also missing checks! Try to complain and the USPS has only a disfunctional automated phone number for contact, and no live person! The office itself closes too early for most peoples schedules. There is no local phone number for this office (that I can find). Customer service by the USPS as a whole is pathetic. When I have an hour or two, I will try the lousy 1800 #..again. Will update my experience.
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Lauren Antz
I never leave bad reviews of anything because I try to assume positive intentions but Ive had so many bad experiences with my mail that I feel a bad review is justified! (I want to note that I did nothing to antogonize the post office other than, apparently, dare to have a job outside of the home, and try to use the mail box that was here when I moved into my house.) I only found out that Id received mail from RITA (taxes, kind of important right?) when I ran over the envelope with my snow blower. So it was in the middle of my snowy driveway, buried in snow. This office held my mail hostage for almost 5 days and would not redeliver because the box was too small. The supervisor said I could leave a plastic bin with a lid to collect mail, so I did, but then the miserable postal worker decided that wasnt acceptable either and stopped delivering again! Furthermore, now that I have a large, standard-sized mail box, the postal worker never delivers packages the day theyre scheduled to arrive, and LIES about having left notifications (I checked the entire perimeter of my house). I was home when delivery was supposedly attempted, no one knocked or rang the bell. THIS IS RIDICULOUS. IF YOU HATE YOUR JOB SO MUCH FIND ANOTHER JOB.
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Tatiana rivera
I had a horrible experience here and probably would never return to my neighborhood post office, One of the employees "Marty" was very rude. First off he was complaining to customers in regards to a couple that just placed an application for a passport. Meanwhile Im in the line to put in an application for a passport. Very unprofessional before I hit the counter he made me feel like it was an issue that I was taking up his time. My two year old son rang the bell twice at the front desk and he said to him can you stop ?? I apologized for my son actions yet informed Marty to keep in mind he is just a kid. He then stated he had enough of a headache as it is!! So I politely told him that I hope my passport takes up a lot of his valuable time! Meanwhile there were witnesses that were in line behind me telling Marty that he was out of line and it was not that serious for him to react the way he did! I get at times the line can get overwhelming, yet key is to stay professional and solve matters the right way! Because of Marty I will never return to this post office and will take my money elsewhere!
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mickey Forced
THIS AND 44111 IS BY FAR THE STUPIDEST POST OFFICE, WITH SUCH LIES, AND FAILURES , IT IS AMAZING, SUCH BOLD RUDENESS, FLAT OUT FAILURE TO ANSWER PACKAGE INFO, YET, THEY WILL CLAMOR FOR MORE MONEY, IS THIS WHAT COMMUNISM STARTS TO LOOK LIKE???
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Terra Cozzens
Three times in the last month this office has caused us late fees on our bills. I will never mail another check again!
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Sufeeha Mohamed Bouna
I had Avery nice experience with this post office. I was in and out without fuss in no time.
CO
Could it be?
I had a nice friendly experience with this post office.
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Kevin Mobley Jr
Usually quick service, helpful staff