US Post Office
| Address: | 300 N New York Ave, Winter Park, FL 32789, USA |
| Phone: | +1 407-647-6807 |
| Site: | usps.com |
| Rating: | 3.1 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9:30AM–12PM Closed |
Location
Photos 1
Reviews 12
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Robert Clipp Endara
This post office is so terribly run, its unbelievable that the management still has their jobs. I recently moved to the area a month ago and have had to personally visit the post office 5 times now bc of screw ups by them and the fact that their phone just rings and rings. It took over two weeks to finally get a guy out here to change the locks on our box and that was only after constant nagging due to the fact that they apparently only have one guy that does it and he was on vacation or something. We still havent been receiving all our mail either which is strange considering we filled out the change of address forms when we moved in. And to top it all off, we still are getting past residents mail clogging up our mailbox even though they had forwarding on their mail and i changed the names in the box to our own!! All of this has been run past the manager of this branch Brian Jones multiple times with less then slow results which makes me wonder if he even knows how to do his job.....not a good start after having moved to whats supposed to be a very nice city.
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Julia Spada
Ordered something from amazon prime and was expecting it two days from the day I ordered it. I checked two days later and it says that it was delivered at 12:49 p.m. that day. This was clearly not true because I was home and my mom had come home about 10 minutes after and didnt say there was a package. So where is my package? Well, I still dont know. Mainly because I called them today and the guy on the phone says it was delivered and that the delivery man is very reliable. I told him I wanted him to call the delivery man and ask him, then let me know. Because I honestly doubt my package was stolen in the middle of the day when I live on a busy street. The man told me he would call me back after he called the delivery guy, and never did. Worst service ever. 2 years ago USPS lost an card I was sending to a family member that contained cash and they didnt find it until almost a year later. Ill be speaking with a supervisor tomorrow.
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Virginia Ruggiero
Pleasant, professional staff run a clean, efficient operation. I have observed the people who work at this post office in just about every circumstance from the man or woman bringing in many, many business mailings to the average citizen mailing a lot of cards and packages of different weights to as many destinations in and out of the country. I have been here the last mailing day for Christmas delivery and the last tax day and many days in between. They are unfailingly helpful and knowledgeable, quick and thorough. And then there is the nice post office staff person who smiling asks if anyone is in line who has something that does not require handling. There isnt always a line by the way and then of course there is the self service machine in the lobby available 24 hours.
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Anonymous User
I ship tons of packages every week and have been to so many post offices in the Winter Park area and beyond. The New York Ave office is a bit far for me but- I make it a point to go there because the people who work the counter are amazing people. Im not sure if they have some type of mission statement that the branch follows but whatever it is that they are doing- they need to keep on keeping on because they are great. The College Park location and the office near the corner of University and Semoran are the worst. Seriously. I am doing you a one up. Please dont go there. If the New York Ave Branch is the best in customer service, the College Park and University/Semoran location is the antithesis of.
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Anonymous User
dont go here unless you want to find long lines of Winter Parks upper crust, seething high end odors of perfume/cologne, and of course...all of the express mail envelopes are already gone, as are many other shipping packaging provided via USPS. And the post master wasnt much help on several occasions. Go to the small post office in Eatonville, and youll never have to wait in line, and they are always stocked up on supplies, and the women Ive met that work there are golden, and sweet. Good luck finding the right post office America, I love you, you deserve the best!
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Anonymous User
Ive never had as many problems with a USPS location as with this one, including military mail overseas where "fragile, handle with care" means throwing it underhand. Id say give them the nuclear waste problem -- the half they dont lose, theyll destroy -- but theyd never manage to actually pick it up from a source since theyll consistently just drive on past. And unless youre on the bosss time, dont visit this location, ladies. If youre not post-menopausal yet, you will be by the time you get out of there.
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Gabrielle renee
I was very concerned about going to this post office from the below reviews I read, but I must say this was the most pleasent experience I have ever had at ANY us postal office.. they helped me with no hassle even a few minutes before they were open, james was nothing but professional and friendly the post master even came out to say hi..it was quick, hassle free and overall made me have a great start to my day so thank you winter park post office.
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Grayce Lichtenberger
So Frustrating!!! They NEVER answer the phone!!! I have been trying for a couple weeks now to get them on the phone to answer a simple question. It either constantly rings busy for hours (as if they have taken it off the hook) or if it does ring through it rings continuously with no one EVER picking up! I guess if I want my question answered, I will have to drive over there and ask it in person! Horrible customer service. Very frustrating.
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Jose Oquendo
I was in that post office buying a stamp and over heard a conversation from a postal worker to a customer. I cannot believe the way he talked to that man in a loud threatening manner with such fierce Disrespect . As if that man was a child. If that were me ,id be in jail right now and not writing this. I could only hope that man gets fired. i dont care how many years of service you have.
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Lisa Deering
What I do not like is that when I walk past my front door window and find a delivery notice when I am home. obviously USPS has not enforced requirement for their employees to ring the door bell or knock loudly on the door to alert the homeowner of a delivery. Please, please, please correct and enforce this.
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Sara LuNa
This post office is the best!! James is fast and efficient and Fred helped me out when I had the wrong address for my express envelope. I called an hour later after returning home, and Fred found the envelope for me and changed the address! Total lifesaver!! Great team at this USPS!! Very Impressed!
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Mr Freddie L Wyatt Jr
Dearest Post Master, I have since returned, to this location? A roll of 100 postage stamps. They were not the Purple Heart Stamps that I ordered. This has been almost a week now, without a reply? Please assist me with this lost? Thank You, Sir! In Jesus Name, Freddie:)