Onelife Fitness - Crabapple Gym

12315 Crabapple Rd, Alpharetta, GA 30004, USA

Address:	12315 Crabapple Rd, Alpharetta, GA 30004, USA
Phone:	+1 770-360-9997
Site:	onelifefitness.com
Rating:	4.1
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–6PM 8AM–6PM

Location

Photos 88

Reviews 27

Aaron Coffey

This is a good gym as far as the facilities are concerned, but they took me for a bit of a ride when I tried to cancel. I went to the gym a long time ago with the intent of cancelling my membership. I remember talking to someone, and leaving under the impression that it was all taken care of. A few weeks ago I received a phone call from a gentleman stating that I need to update my account information so the gym could continue charging membership fees. I told him I had cancelled several months prior. He apologized for the misunderstanding and assured me he would have the problem taken care of. I just got off the phone with another representative today who said they have no documentation of my cancellation and that I need to pay some $120. Mind you the reason I cancelled in the first place was to save money. Im even more strapped for cash since now I dont have a job. If they lost their documentation the first two times I cancelled how do I know Im not just going to get a phone call in another month or two asking for more money? Atlanta Fitness is a good gym, but if I were looking for a gym in the area I would suggest looking elsewhere. There are plenty of other gyms around town that likely have competent staff who will not continue charging you after you cancel.

Amber Tinney

The gym itself is okay, fairly clean and standard equipment. They do charge entirely too much to bring a guest into the gym for a day or two. But staff and accounting are horrendous. I moved away and needed to cancel my membership, I spoke with the front desk and they very rudely handed me a business card for ABCfinancial and told me to handle it with them. I called ABC and was told I needed to fill out paperwork with the gym itself. Being given the run around, I am now frustrated and can no longer get anyone on the phone. To get it resolved, I needed to provide excessive amounts of proof that I had moved. the whole process was so slow and cumbersome, theyre now insisting I MUST pay another months dues for a gym I will not have access to. Rip off and horrible customer service.

Jillian Robinson

The facilities at this gym are great. But if I had some words of wisdom (and I do) I would say that they need longer hours at the weekend (currently shut at 6 which means you basically have to be there no later than 5:15 if you want a good work out), colder water fountains (I swear its like warn and never satisfying) more machines with the personal TV, and more class offerings (the classes are good but more time options is what Im after). Their cardio cinema is awesome though and I am eagerly awaiting their expansion which will include a pool!

J Axton

My family have been members of this gym going on 2 years now and we love it. I used to be a member of the Concourse Athletic Club but when I moved to north Roswell it became impracticable to continue my membership there. This place blows LA Fitness out of the water. It is clean, the staff are very friendly and helpful and they have all the resources and equipment I need from a gym. The best part is the nursery, where we keep our little ones while we workout. We have found all our babysitters here and they do such a great job.

이상우

Its been two months since I became a member of Atlanta Fitness. I tried to cancel my membership since I have to move to other area, but I cannot cancel my membership because they delayed my cancellation process on purpose. So, I was charged additional month payment. I keep trying to cancel my membership, but I was rejected sixth times. They keep sending e-mail informing that my cancellation documnets were not sufficient, although I sent sufficient documents several times. I recommend you should not be a member of Atlanta Fitness.

Jason Tomlinson

Awesome Gym!!!! The staff is always friendly and Nick and Corey are always there to greet me with a smile. The club is always clean and the personal trainers are very professional. Thank you for the expansion of the pool and basketball court. It looks great!!! I would recommend this club to anyone.

Magen ORTIZ

Beautiful facility and awesome group fitness classes that have really helped to encourage me focus on more than just my cardio but posture and strength. The facility continues to grow and the help desk at the front is helpful to everyone that approaches them

Natalie Higginbotham

Great place to work out! Everything I need. The theatre sold me...cardio while watching a movie in the dark! Plenty of weight lifting equipment/free weights, classes, sauna, lots of options. Nice, clean facility

Ken Wilcox

Ive been a member of many fitness clubs over the years. This is by far the cleanest gym, has the friendliest staff and has the most up to date equipment of any gym. I highly recommend this gym to anyone.

Matthew Arambula

Terrible Customer service, cancelled membership a month ago and still getting charged for 2 months after I called to close the account. Great place to workout but definitely got scammed out of money.

Samantha Heuwagen

Gym is beautiful, most of the staff is kind and encouraging. Dont go for personal training. Ive never been fat shamed before in my life but I left in tears because my body didnt fit their standards.

Caleb McCants

Lots of good equipment for a low fee. Expansions including a basketball court and pool are almost done. My only complaint is it can get really crowded all the machines will be used.

Nicholas Turturro

Dont try and cancel your membership. They will continually charge you. Ive called them 5 times trying to cancel and they keep charging my account. Dont let them take your money.

ken milner

Freindly, clean, lots of amenities. Cost of the membership is a great value for the quality of the gym. Contract is very simple and straight forward unlike a lot of gyms.

Natalia Szpera

Great gym!!! Thanks to friendly staff, equipment, facility is always clean & atmosphere is always very nice! I would definitely recommend it to all my friends!!!

Lauren Baccari

Very clean faculty with many classes to offer and awesome trainers who create personalized and great workouts! Awesome location. The expansion looks great

Art Oleszczuk

nice facility but management does not care about members. they outsource membership managemnt to an outside company (abc financial) which is awful.

Chad Copeland

Good gym. A little crowded at times. They have plenty of trainers and I like that you can get a smoothie when youre done with youre workout.

Ashley Baccari

Love this gym! The club is always clean and the group fitness classes are awesome! Front desk staff is always very friendly and helpful!

Christin Toll

Awesome gym! They just expanded and added a pool too. They are always looking out for the needs of their members

Paul Welch

Great gym - been coming for several years, it can get crowded but not that bad. Employees are all bueno.

Jessica Brewer

Super clean. New equipment. I love the expansion! And Nick is the best. Definitely recommend!