Address: | 11452 N Fulton Industrial Blvd, Alpharetta, GA 30009, USA |
Phone: | +1 770-475-4753 |
Site: | specialtyrepair.com |
Rating: | 4.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
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Stacey Crain
Specialty Repair was recommended to me by an acquaintance. This was the single worst mechanic experience that I have ever had! Upon picking up my SLK230 for a $600 repair, I also recived a $150 charge that I had not approved. Johns son contacted him by phone to explain the unexpected add-on, and when I explained my tight budget, john suggested that I "had no business owning" that car if I cant afford what he considered an inexpensive repair. He continued to tell me I need to find a new mechanic! While he did reverse the $150, and the $600 relay board repair did fix the problem, the demeaning customer service from someone who knows nothing about my life or finances is completely uncalled for and insulting!
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Pinka Wielo
Terrible job on my brakes - they are not genuine MB parts and they are very squeaky! Please check the prices with the others especially with RBM of Atlanta - I was in shock when I discover that front brake pads for my E-class cost at the official Mercedes Benz dealer $87 - John charge me for the fake one $98!!! MB is recommending changing the brake sensors with the pads but John only charge me for new sensors but according to hes expertise "its not necessary to replace them" BE AWARE
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Jake Moyle
If you own a BMW or a Mercedes this is the best place around. John is trustworthy and cares about his customers. His prices are fair and he will tell you if something needs to be replaced or if there is a cheaper fix. I drive an older BMW and if it were not for Specialty Repair I would not be able to afford the maintenance on my car. I have been going here for years and I will continue to do so.
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Stuart Granger
I gave them 5 stars because I cant give them 6 stars! These guys are absolutely the most honest, straight forward car repair people Ive ever dealt with. They are 50-80% cheaper than the MB shop and if you dont need something done, they wont do it and they will tell you why! If you have a MB or BMW and live within 30 miles of Alpharetta, these are your repair guys!
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Anonymous User
I love Specialty Repair!! John is the most honest guy in the car repair business. They do great work and at an even better price, and if you have any issue, John will take your car back in for a re-look. Ive recommended Specialty to all my Mercedes driving friends and they are now long-time customers. Ive been a customer since 1993 and hope to be forever.
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Tom Hoffman
When it comes to my vehicle, there is no one I trust more than John and the guys at Specialty. They are honest, upfront, and truly care about building a relationship with their customers. This is why I continue to come back. Nobody likes having to deal with auto issues. They make it bearable thanks to their expertise and candor.
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Jasmine Lawrence
Its a challenge to find a TRUSTWORTHY mechanic nowadays - which is why Ive been bringing my Mercedes to John for several years. Hes honest, very knowledgeable, and his prices are fair. I usually spend about half of what Id spend at the dealership! Id recommend anyone with a Mercedes or BMW to try Specialty Repair.
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Anonymous User
Specialty Repair does great quality work at a great price. Ive known John for over 10 years. He will be upfront and truthful with you regarding repairs and does not push a sense of urgency on non-urgent or unnecessary repairs. I have and will continue to refer anyone with a BMW or Mercedes to this shop.
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Ron H
I found Specialty many years ago. They have not only earned my trust, but a customer for life. He now services my entire familys vehicles. I would not hesitate to recommend him to anyone. I live over 30 minutes away and I would drive double that for the great service they provide. Look no further.
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Anonymous User
I found John about 15 years ago by a friend’s recommendation, have always been pleased with the quality and fairness of his service over the years on both BMW & Mercedes. He has saved me thousands of dollars as compared to dealer service centers. Honest & Reliable, I’ll keep going back.
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Abe At
These guys are amazing. I wouldnt trust anyone else in Atlanta with my car. John is very honest and always has the best prices. If you just need a simple oil change or a much bigger job, these guys will take good care of you.
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Paul O
Excellent service and prices. I have had my Mercedes Benz E350 serviced by Speciality and everything is done in a timely manner. Thanks for everything and I would highly recommend their shop to anyone with Mercedes.
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jim cobb
Ive been doing business with John for the last 15 years. He is honest and delivers great service at a reasonable price. Ray is a first class technician working there. Thanks !!!
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Brian Corn
John is the best!!! We have used them for our BMW three times now! super honest...very very quality work!! explains everything in great detail!! Highly recommend!
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RA Spee
Best auto repair and parts shop Ive ever found. Been going to John for my Mercedes for about 3 years. Always fair, honest, reliable, and at great prices.
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Anonymous User
specialty repair is awesome. theses guys know everything about mercedes on the planet!!!!!!
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Anonymous User
Everyone here is great and Ray is the best. He knows how to fix pretty much everything.
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George Naha
If you are looking for someone to trust your car with dont think twice.
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Anonymous User
very smoothly run and fast shipping, and great quality parts
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Chris Williamson
Great place great friends
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md Travis
D & M Auto - awesome