Lindbergh Automotive

635 Lindbergh Dr NE, Atlanta, GA 30324, USA

Address:	635 Lindbergh Dr NE, Atlanta, GA 30324, USA
Phone:	+1 404-237-9222
Site:	atlcarrepair.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 11

Reviews 6

Yasmin M

If I had the opportunity to put absolutely no stars I most certainly would. I experienced the WORST customer service I have ever experienced in my life! Daniel "the manager" was horrible. I set up an appt with them so they could fix an issue with my front driver wheel bearing. As I left and waited for my car to be done. I received a few calls from them the first was them trying to be con artists and get more money out of me, my front passenger wheel bearing had been fixed a few days prior but not the driver side (they didnt know that) they lied and stated that same side needed repair as well, when I told him it didnt because of it getting fixed a couple days prior, he felt pretty stupid. Furthermore, I have rims on my car which DO NOT require a key to remove ONLY a 9/16 measurement. Second time he called, he asked if I had the key in which I explained there is not one for the rims (apparently he got offended and felt I was trying to tell him how to do his job) and third call was him immediately getting on the phone and stating very rudely I just need to pick up my car now because he is absolutely sure it needs a key, and he hung up the phone. I went to the location and stated how poorly he was treating me, to actually find out that he had the appropriate tools to do it the WHOLE time but refused because he was mad that I told him MY rims dont require a key or whatever personal reason. I asked for him to take me to my car to show me what he was referring to and he refused and not only that, it was raining on this day, when I got back to my car the mechanics had my windows rolled down which could have damaged my upholstery. Along this, he was very unprofessional and stated remarks that were absolutely unacceptable in which I recorded the conversation. I will never go back to another NAPA center (this is also tied in with the NAPA auto care Center) again and suggest anyone reading to go take business elsewhere even if it cost a little more. It will be worth it.

Mr. Marshall

I have had a two-year debacle with my A/C. I went in to have the system repaired, at a cost of just over 1200 dollars. The A/C was not cold. Over the course of the next two summers....the shop claimed to have repaired every portion of the system, yet it never worked. They broke my vents, which dont directionally function. They flooded the wheel-well with water, from replacing an evaporator. After 20 plus visits, to have this rectified..along with other malfunctions that happened while my car was in their shop...(like getting it home at it all of a sudden, not starting), I was told that they could not diagnose it, and to go to a place with the proper equipment. My question was, why not tell me that at the very beginning? If you could not diagnose it, you could not repair it in the first place! I got it diagnosed, took it back, because they said they would make it right. I get there, they tell me they cannot do it, because the thing it needed they had nothing to do with, when it was the A/C unit, I initially went in to have repaired! They have gone through THREE managers..Roland, Daniel, and Marsh...who either left, or were fired for negligence. Long story short....they are disingenuous people...with shoddy mechanics. One of the mechanics...Tim, was late one day...and could not repair the shoddy work HE did on my car, because HIS CAR BROKE DOWN!!!! Enough said.

Atif Alghamdi

I am going to tell you about my experience in this store. I have been a repeated customer to this store for one year. 3 days ago, my car broke down and I took it to them and they said I need to change the battery and the alternator. They had the alternator and battery replaced for $580 including the parts. I got my car at the same day, and the a/c comes on but does not blow out cold air The ac was doing perfect before I took my car to them. I went back to them and I told them the problem. They said they needed time to look at it. Then, I went there back they fixed it and they charged me $80. I spoke to people about that and they said "The person who worked in your car had to remove the AC condensor mounting bolts to slide the Ac compressor forward to remove the alternator. AND Your AC is not working well is related to your alternator replacement according to the service manual. I am not happy with the service. I will never refer somebody to them. All I can do about it is post here and share my bad experience.

Katie Carlson

The a/c in my car stopped working, so I took it to Lindbergh Exxon for an evac/recharge. They call me and tell me that I need a whole new compressor and it will cost $1045. I didnt have this kind of money, so had to walk away. They still charged me $150 for the evac/recharge even though nothing was fixed. Two years later, I bring it to Catherines Auto Repair right down the road for the same service. They find a leak, replace a valve, recharge with freon and send me off with a working a/c for $149. My compressor is fine and air is blowing cold. This is the second experience I have had like this. The first one, they gave me a list of countless problems on my 4 year old car after bringing it in for just an oil change. I walked away overwhelmed and upset. I took my car to a different shop and they told me that there was absolutely nothing wrong with my car and to never trust this place again. Lindbergh Exxon is full of a bunch of dishonest scam artists. I hope this stops anyone for trusting this place in the future.

Anonymous User

Today was my first time into Lindbergh Exxon. I always have dreaded choosing a place to get my oil change because its usually a hassle of bad service, guys trying to add on things I dont need, and a long wait. Well not today, Lindbergh Exxon was the best oil change Ive ever gotten. I was in and out in about 30 min and they were great at explaining little things they found on my car that I could either do myself or they would fix for me. I didnt feel pressured at all which is a huge plus in my book. The customer service was excellent and the price was right (especially if you find an online coupon). Not to mention they had a clean well-lighted waiting area where I could see my car being worked on and a tv with the game on. Ill definitely go back to Lindbergh Exxon for my next oil change!

Anonymous User

I just experienced the worst customer service at the Lindbergh location. I was treated very rudely by an older, heavy-set, gray haired man when I brought my car into the shop for an emissions inspection. At least 30 minutes from the time I dropped the car, the older ma told me that I would have to take my car somewhere else to have the emissions done. He said the problem had something to do with the RPMs. I asked if he would mind explaining the problem to my mechanic so I could have it adjusted. (Must get emissions to register car!) The conversation went from bad to worse. By the time I left, I still had no idea what was the matter with my car and I felt angered by poor treatment. I would not recommend this venue to anyone.