Certified Auto Repair

4210 Jonesboro Rd, Forest Park, GA 30297, USA

Address:	4210 Jonesboro Rd, Forest Park, GA 30297, USA
Phone:	+1 404-361-6101
Rating:	4.1
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed

Location

Photos 24

Reviews 22

Rhonda Smith

My husband and I purchased a car from Chien Auto Sales on March 1,2017. Eddie was the salesperson who sold us the car. He told us that the car was in good condition and there was nothing wrong with the car. The check engine light came on immediately when I turn on the engine. I asked Eddie what the problem was and he said that he would check. He came back, said it was a bad sensor and that everything was ok.....One week after purchasing the car the light came back on and off again, so we took it to an another repair shop--just to get a second opinion. The mechanic told us that the radiator had been replaced along with a head gasket. He warned us that this particular model car had an issue with overheating and replacing these parts may or may not fix the problem. It was a few short weeks later when my son called, said the car was smoking and he was broken down on the highway. I had the car towed to Certified Auto Repair/Chien Auto Sales. My husband and I spoke with the mechanic, he told us he would look at the car and get back to us. One hour later Eddie calls us on the phone, to ask what was wrong with the car. He said he would check it out and get back with us. He called back told us that the head gasket was blown and the timing belt needed to be replaced, but he would contact the manager of the business for a second opinion--get back with us in the morning. Eddie never called back, my husband called him and he sent us a text stating that it was cheaper to replace the motor, than the gasket and timing belt. He pretending like he did not know anything about this problem before selling us the car. We ask to speak to the owner of the business, he told us that he was out of the office. I decided that there was no way I would trust them to do this major repair; you wont deceive me twice! BUYER BEWARE, if you are going to buy a car from this business, do your homework and dont give Eddie any money until you have the car look at! He is a smooth talker, with a answer for everything and very good at hiding problems by rigging these up, until he makes the sale!

King Gerimiah

I went over there to get some transmission work done, but the guy was very unprofessional and a jerk. He was not interested in my business at all. I was willing to leave my truck for a couple of days, and I didnt even get that far. I DONT RECOMMEND and after I told my friend that recommended Certified Auto she wont be taking her vehicles back there either. I really hope that Karma visit this shop soon!

Myron Wilson

A friend I met in college turned me on to them in 2000. I have been using them since. No problems what so ever. The only knock is that because theyre so good, they are always crowded so you may wait a while for your car. But that how it goes when something is good and priced fair, everyone wants to use them.

Kristal Janell

I had my AC compressor replaced a few months back and wanted to wait for the review to ensure the repairs held steady and it did!! They were great, honest, and affordable. It did take a bit longer than I anticipated but was an overall great experience. My AC is now ice cold.

Mike Michell

Very honest, and very skilled mechanics. Theyve worked on several different foreign cars of mine over the years, and Ive had no complaints. Prices are incredibly reasonable. I used to go to dealerships for repair and maintenance, but not since using these guys!!

Nick Varner

When I showed up, the mechanics saw me but did not even acknowledge my presence. After ten minutes, I went to ask them who I needed to talk to for a quote. They informed me they were eating and just to wait.

Clayton R

Awesome 3 trips here for my car, all issues resolved even the broken and stripper nuts fixed, and issues i missed were pointed out. I will absolutely return if needed but my car is running great

Sherquatta Burroughs

Love them they handle every car I have owned needs. Phong is always nice and tells you straight like it is no sugarcoating and theyre HONEST. Highly recommend them.

DELOIS SMITH

The shop is always busy, you must come early, best days for faster service is Wednesday and Thursday. The cost for repairs are great!

Nekeda Cox

I love them... Every car Ive ever have had they kept that car in tip top shape. I would recommend them to any and everyone.

Tinya Turner

Whenever theres a problem with my vehicle, I take it to them & they get the job done....

Vanessa Tolbert

Very knowledgeable and experienced mechanics I highly recommend them to anyone

LILLIAN JENKINS

Good honest service with reasonable prices and a smile.

leslie pless

The very best shop for all your automotive needs...