Skin Medics Medical Spa

5555 Peachtree Dunwoody Rd #195, Atlanta, GA 30342, USA

Address:	5555 Peachtree Dunwoody Rd #195, Atlanta, GA 30342, USA
Phone:	+1 404-256-4457 ext. 232
Site:	dermatlanta.com
Rating:	1.5
Working:	8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 7AM–12PM Closed Closed

Location

Photos 6

Reviews 5

The City Dweller

Arrived at my 7:00 am appointment, and the receptionist told me that the esthetician was stuck in traffic, and then she asked me if I wanted to delay my appointment until 8:30 to see a different esthetician, or reschedule entirely for another day. If someone is stuck in traffic, they will likely only be a half hour or so late, right? So why did I need to promptly be rescheduled for an hour and a half later? Additionally, why would the esthetician notify her job that she was in traffic TEN MINUTES PAST the time of our appointment? My point is, she AND the receptionist lied to me. On top of that, they disrespected my time. I shouldve received a phone call; it look a lot of arrangements for me to be in Alpharetta at that hour for my appointment. In the end, I took the 8:30 appointment, even though it cut into my work schedule, and had a decent appointment with the other esthetician. When I checked out, the receptionist gave me a parking validation (after I brought it up), to make up for my earlier inconvenience and time wasted. Gee, thanks. This place lacks class. Funnily enough, while I waited in my car for my appointment, I looked them up to see reviews and saw that Im not the only one whos had an experience like this with them. If I was this business owner, Id be extremely embarrassed. Edited to add: yes, I do mean the business that is located at 5555 Peachtree Dunwoody Rd #195, Atlanta, GA 30342. In my initial review, I said they are located in Alpharetta, and their response below correctly pointed out that they are not in Alpharetta, so perhaps I meant a different establishment. However, everything else in my review is accurate, and this is indeed the location that I intended to leave the review for. Ive just made the edit to address their comment.

Teah Kirk

It is always an unfortunate experience when individuals providing a service fail to demonstrate any level of appreciation for consumers who patronize and pay for these services. Sadly, for many businesses, there is one bad apple who overwhelmingly offsets an otherwise pleasant experience for customers. At Skin Medics, that individual is Jan, who performs all hair removal treatments at the facility. After several experiences with Jan, it is apparent that she has taken it upon herself to single-handedly revolutionize the customer service industry by providing anything and everything BUT customer service. In short, she makes no apologies for her fiercely condescending, discourteous, and unprofessional manner. Further, her blatant and unapologetic disregard for my time, and her thinly-veiled attempts to push unnecessarily pricey treatments over entirely effective (and FAR more economical) alternatives is something I am no longer interested in paying top dollar for. (What in the world took me so long??) While I would definitely recommend any skin treatment services provided by Cindy at Skin Medics--shes absolutely FANTASTIC--I will most certainly discontinue all services provided by Jan. Ive heard amazing things about AYA Medical Spa in Phipps, and I cant wait to try them!

Kordell

First time I came in for an appointment I had scheduled- when I got there they apologized and said theyll have to reschedule me because they have training today.. I wasnt given a heads up or anything. I took time off from work just to come to this appointment and the first thing im told is they have to reschedule me. Absolutely inconsiderate. I wasnt going to give them another chance, but I strangely decided to since the next rescheduled date, I was off. I came in for the scheduled appointment and once again Im told, "hey were going to have to reschedule you" - I really believe they forgot, that they just told me the same a couple days earlier. They ask if Im in to see Taylor - I explain, its my first time here- Im open to see any doctor thats available but they highly suggest I see Taylor even though she has no availability. Apparently her availability closes once I walk thru the doors. When I walk out, they ask "do you want to reschedule?" - umm no! Only a idiot will continue to waste their time after this kind of customer service and treatment. What a joke. Please dont waste your time here - Ill even tellthe doctor who referred me, to not refer anymore because of this experience.

Renee Chahoy

I love the SPA and the girls that work there. Very friendly and professional. I have been going for 10+ years. They are always very busy, but make sure you get attention. They have great products and each month they have a special. They are associated with Dermatology Associates of Atlanta. I have been going to them for over 30 years!

Michelle Marino Schiessle

Keep trying it but I think its overpriced. Spent $100 on a peel that only last 15 minutes. The aesthetician played loud music and rushed through it. Didnt find it relaxing or worth the money.