Address: | 4949 Lanier Islands Pkwy #103, Buford, GA 30518, USA |
Phone: | +1 770-614-6333 |
Site: | salontitanium.com |
Rating: | 3.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
GL
Gloria Smith
Beware! The staff here will cut and color your hair the way THEY think it should be done, not heeding your opinion or vision. My family and I have been a faithful customer to Salon Titanium for almost 10 years and we have put up with little mistakes and "different taste" in the past, but this most recent experience just went too far. We will not be returning. About a week ago, I scheduled a cut and balayage color with the head stylist, Tracy. After showing her several pictures of light brown highlights (my hair is dark, almost black brown), she said I should get gold highlights instead. No, no I dont want to go any lighter than light brown! Unfortunately, when my hair had dried and I got to see the finished color, she had decided to go ahead and make my highlights gold anyway. It was horrendous! Usually Im one to suck it up and say I like it anyway but I couldnt stand it. To put up with a bad haircut is one thing; it will grow out. But bad hair coloring is quite another. I have to keep this hair! I told her upfront that I didnt like the color. From that moment forward, Tracy was extremely stiff towards me. She did say she could darken the shade but she didnt say one word after that. Now another hour later (4+ hours at this point), I come out with slightly darker golden highlights. Im still not a fan of the hair but at this point, I need to get home to my family. To my dismay, I realize she has ALSO gotten bleach on my brand new staff shirt! Never once does she apologize but repeatedly says, "Goodness, thats never happened before". Ive had it. Regrettably, I still paid full price ($100+). Looking back, I shouldve asked for a discount considering my staff shirt was bleached. I also found hair color on my favorite cardigan when I got home. Ive rarely received a harsh attitude from Tracy and the other stylists before, but then, Ive not had the courage to say I didnt like the cut or color before either. I hope others have a better experience there, but I will not be returning again.
FL
Florian Harr
As a guy that doesnt need a complicated haircut, this is the perfect salon! Gents haircuts arent ridiculous expensive and they do a great job although appointments arent really on time ...
MA
Marisa Restaino
Tracey the owner gives the best haircuts and hairdye.shes awesome.best haircut since I moved from newyork!!!