The Cleaning Authority - Cumming

101 Orchard Pkwy A, Cumming, GA 30040, USA

Address:	101 Orchard Pkwy A, Cumming, GA 30040, USA
Phone:	+1 678-929-2353
Site:	thecleaningauthority.com
Rating:	2.7
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 12

Reviews 6

Charise Wilson

Very poor customer service experience. I was calling for a one time only deep clean quote for a move-in. I was quoted a per hour price but when I went to book the appointment (one month in advance), I was placed on hold for 4-5 minutes to confirm availability. Once the rep returned to the phone she stated my date of choice and the day prior were already booked. She also did not offer a next available date. Then when I asked for her to check the following week she places me on hold once more to now change her whole policy within a matter of minutes, and a waste of my time, to state they "dont do move-in" cleanings. Based on the customer service I received, and really prior to had received any real customer service, I would think twice before hiring them.

Michele Rosa

A nightmare dealing with the office. Not only did the maids do a horrible job, several emails were ignored expressing dissatisfaction and the need to correct the issues. I emailed several times to give them my credit card with no answer. The only time they called was to collect payment. No call to see where they fell down or why I canceled services. I am not pay for services not rendered. They can keep there $30 off. Im a business owner and I am sure the owner would be shocked at the way this woman Cheryl is running her company.

melissa dominguez

This company cleaned my home and DID a terrible job. I was very displeased. There workers smelled of smoke and were in a hurry. They didnt clean the bathroom and I know bc the toliet was just the same. I even caught a worker on the phone in my basement bathroom while USING IT!!!!!!! DONT USE THEM EVER!

Anonymous User

I personally love this company. Not only are they thorough and efficient, but when asked about how the Cleaners enjoyed their job, they had nothing but positive things to say about it, and their boss. These cleaners truly do care about what they do. And, its all green. Whats better than that??

Lee Smith

Owner is not trustworthy. Was sold a bill of goods and half the job was done. Very bad cleaning job. If I wanted my floors to be just as dirty as they were before I called you, I would have just never picked up the phone.

hannah yancey

AmaZing workers