Two Maids & A Mop of Suwanee
| Address: | 530 Highland Station Dr #1001, Suwanee, GA 30024, USA |
| Phone: | +1 678-546-1199 |
| Site: | twomaidssuwanee.com |
| Rating: | 4.5 |
| Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed |
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Photos 1
Reviews 6
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Susi Beckett
The girls were professional and kind. They did a good job of giving us a basic cleaning to the home and a little deeper. The trouble is that we paid for a deep clean. We were told that based on the square footage of our home it would take 4-5 hours. They were done in less than 3 which would be about normal for a basic cleaning. After doing a quick walk through the house was in much better shape than it had been, I noted some obvious misses and they fixed those. However, after they left and I began inspecting the house in more detail I am disappointed that I paid for a deep clean when there were corners and areas that were missed. Simple light weigh pieces like baskets and scales were not moved and cleaned under and behind. Baseboards around the toilet and under some of the cabinets were not cleaned. The deep clean should have also gotten a lot of the sticky spots off of the cabinets in the kitchen but unfortunately those were not completely clean either. It is not that the girls are not good at cleaning they were just not good at a deep clean. They did get us in quickly but the crew had had a tough morning on what they described as a really dirty house so it took them longer than expected and they called to let us know they were going to be a little late. This was not a problem but it should not be a reason for cutting corners and not paying attention to details that I easily found later. When they were done, they did comment that this was a much easier clean than their morning job. Things like ceiling fans blades were mostly wiped down but not completely and two do not appear to have been touched at all. Unfortunately this also means that as I went through looking at the details I ended up cleaning the areas I feel should have been cleaned in the first place. I dont think that they cant do the job well, I just think that I was not fortunate enough to get them first thing in the morning when they were fresh and paying attention to details. Maybe they just wanted their day to be over.
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Ess Tevan
Recently my search began for a cleaning service to ease the burden on my wife and I who both work during the day. Returning home meant reviewing a growing todo list which caused unnecessary stress and a feeling of being overwhelmed to the point of inaction. We tried a "friend" who managed a service. She sent out two sets of cleaners who barely spoke English, quoted all over the place for our rather large home and whose levels of professionalism set a new standard of low. Next we were introduced to an energetic young lady who had more excuses than any human I have ever met. Finally I called Two Maids & a Mop... the name stuck in my head and am I ever so glad that it did. I dont remember the mop but the two service professionals were better than I have ever dealt with. Punctual, professional and reasonable to say the very least. Well, my wife says I talk and talk so I wont let her down. They were honest, thorough and respectful of everyone and everything in our home. The place looks better than the day we moved in and the wood floor is so clean I truly have no words for how they did it. Next time I will pay more attention and there will definitely be a next time. No way could my wife and I have achieved what they did even if we dedicated the entire weekend to nothing but cleaning. I believe I would prefer to mow the lawn. I highly recommend giving this company a try. Thanks 2MAM Suwanee!!!! Now I can go play tennis! -Steve
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Mary Carol Jarrard
Its not Two Maids & A Mop, its two kids with some cleaning supplies. Rosemary seemed to think they could do a deep clean of my whole house in 4 to 4.5 hours, since I didnt want my whole house cleaned, buying hours of cleaning time seemed like a good idea. However, the maids only cleaned 3 rooms in 3 hours of being at my house. I would have been more understanding if the rooms were meticulously clean but they were far from clean. Dust was left on my unmade bed from where they cleaned my ceiling fan, there was still dust on my counters in my bathroom & more of the same in the areas they were supposed to have cleaned. I understand that there was no guarantee of rooms being cleaned with buying the hours of cleaning time, I just have a feeling the two girls were talking and not really cleaning. Not sure how two professional maids can take an hour to clean a bedroom. I have e-mailed them twice asking for some kind of response but there hasnt been any. And before they respond to this review stating that my house was so dirty, it wasnt, it needed to be dusted & have the floors cleaned--I had made sure to clean off all surfaces of things. I had really high hopes for this company & service but this was just one big giant disappointment.
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Lynn Piscoran
Weve had Two Maids & a Mop clean our home twice now and both times, the two person crew (Rosemary & Jackie) did an excellent job. The first service was for the Deep Cleaning, the second was for Premium. They work hard and yet quickly, cleaning everything completely from windows to trim and blinds and the typical surfaces. They spent extra time on our oven that was a wreck from previous owners and it shines like new now. They are conscientious, professional and trustworthy. This company is clearly concerned with quality. They respond well to feedback and ensure that we are completely satisfied before leaving. This company is super flexible accommodating special requests. We are on a regular maintenance plan and they conveniently moved our next regular visit to a day closer to guests arriving. We couldnt have been happier with our choice to have them clean our home.
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Flynn Heise
We had been using another service (Molly Maids) for a year or so but they had so many issues with staff turnover. There was one gal who did a great job but if she was off, then the service was substandard and they often arrived WAY later than the 3pm deadline that we asked for. That caused us to look elsewhere and we picked Two Maids and a Mop after reading some YELP reviews. I AM SO GLAD WE SWITCHED! They have been on time (even giving me a 1 hours time window via email the day before) and have done a great job--CONSISTENTLY. I no longer need to worry if it will be a good clean or a bad one--every time they have done a great job. I met the cleaners for the first time today as I happened to be home and they were pleasant and very presentable. If you are thinking about a change--DO IT! You wont be sorry.
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Jennifer Ledbetter
So VERY happy with Two Maids & a Mop of Suwanee! Ive been using their cleaning service for a few months now and I am always thrilled with their service. Mike Miller, the owner, is very personable and professional, as is RoseMary and his entire cleaning staff. I cant put into words just how nice it is to have my entire home clean and smelling AWESOME (even the bathrooms!) - and *I* didnt have to do it =) Prices are very reasonable and they are flexible with how often they come and working around YOUR schedule. Their Pay For Performance Plan is very unique and ensures that every cleaning is done to the best of the crews ability each and every time. Sure wish other companies used their Performance Plan! Thank you to Mike, RoseMary, and the entire staff at Two Maids and a Mop Suwanee!
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