Address: | 1867 Lawrenceville Hwy, Decatur, GA 30033, USA |
Phone: | +1 404-600-5624 |
Rating: | 3.2 |
Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM Closed |
JA
jayjack99
This spa has TERRIBLE customer service & if the option for no stars was an option I would rate it that way. I bought a massage package on groupon for my girlfriend. After arriving on the day she was scheduled to go & waiting for 20 minutes the receptionist said the persons car broke down. She indicated that they would call my girlfriend to reschedule but she never received a returned call. My girlfriend called days later to reschedule a time, it was an excuse & they wanted her to come during the week. I wouldnt recommend this place to anyone that values people honoring their word or being reasonable. DO NOT WATE YOUR MONEY!!
JO
Joyce McNeill
I had several massages here last year and found them to be therapeutic -- I was very pleased, as the massage therapist found and released my many tight muscles. THE massages themselves earn 4 to 5 stars. However, I have called and left four messages in the past two months, starting on October 19, 2015, requesting a call back to book another massage, this time with a groupon. The promotional value on the groupon expires January 25, and I have not received one call back message. I am disappointed not with the services themselves, but with whatever service I need to enable me to book an appointment.
ER
Erika Geuser
As someone who suffers with chronic tension & pain, Ive had many therapeutic massages in my day. I went to Urban Temple this month as my pain & tension was at an all new high. I had a bit of a difficult time actually getting the actual appt. booked but, boy was the wait ever worth it. Terrell Coppage-El has healing hands!! He clearly understands how to release muscle tension & provided a wonderful customer service experience. I will be re-booking as soon as possible!!
ME
Mendee Hunt
Yesterday i experienced a moment of delicate relaxation.. walking into the door, i was met with warmth and serenity..this massage was by far the best ive ever had.. i left all the stress behind, only having peace as my ending result.. thank you for your hosiptality, professionalism and the will to please!!!
ST
Stevie Edwards
First met Qiana when I bought a Groupon coupon for $27 for first visit. It was amazing! Then I went back again and again.... and will again. Qiana knows her stuff and is so peaceful, energetic and calming. Love the hot stone, Swedish, deep tissue massages ! Go.
EL
Elizabeth Hannah
Sad to say that trying to schedule is so stressful that it makes the need for a massage a necessity and not luxury. Extremely frustrating to say the least. Ive been calling for one hour and unable to get an answer...not to mention that they are closed Sun and Mon.
CH
Chacarla Printup
I have no stars to give (had mark one to post) have been trying to schedule & appt for the longest (at a month now) they ask you to email them & they still dont respond! Really not happy but Ive heard some good thing & really wanted to see for myself
NI
Nicole Tereell
Friendly people, however I paid for a 60min massage deep tissue and hot stone, but didnt get or see any hot stone didnt feel any deep tissue massage and it only was for 45 mins!!! Got lots of lotion and rubs. Back and neck feels the same.
AL
Alma Avalos
I Have been trying to make an appointment now for a month, probably longer. No one will answer my calls or return the multiple voice mails I have left.. but have heard their work is good. Hopefully I find out before my Groupon expires.
CA
Cathy Daniels
Qiana is so thoughtful and caring her work is top notch. She help relieve and reduce the knots in my shoulders and back. She gave me advice on how to eliminate my pain. I am very grateful for meeting her I cant wait to go back.
CA
Catherine Olivencia
I received a gift from my sister in law a month ago for a 60 minute Swedish massage from Groupon . I called 3x and sent an email and I have not had 1 response. I am trying to book a message. Terrible service
VI
Victoria Leftridge
Qiana is awesome! Ive been a member for about a year and Ive never been disappointed and she even works well with people with physical limitations and did an awesome job for my mother!
LI
Lindsay Vogt
I received an *amazing* massage here. I would recommend anyone who gets a chance to check out Urban Temple Studio Spa. Though booking is a little cumbersome, the service is wonderful.
EL
Elle Burney
Owner was very pleasant and provided an excellent massage. She applied a great amount of pressure and kneaded out the knots in a manner that was not painful.
PA
Pamela Jones
I had a wonderful visit! The owner and staff were very helpful and accommodating. After getting a facial, my skin glowed. I definitely plan to go again.
TE
Teresa Wright Johnson
One of my clients bought me a treatment here as a gift. I so enjoyed the peaceful environment and my massage was wonderful!
MA
Maria Glanton
Qiana is great! Extremely accomodating and friendly. I am never going anywhere else. She has a lifelong customer!
DA
Daphne Wilson
I visited on two different occasions, first with a groupon. The massages and foot scrubs were fantastic!
AN
Anna-Lena Kass
Ive been trying to E-Mail and call them several times to schedules an appointment - no luck!
IA
Ian Schubert
Rules quoted in below reviews differ from rules on groupon website... Ripoff
CE
Cedric Jones
Hard to get an appointment but once you do they do a good job.
SH
Sheila Jones
The message was the best I ever had
RO
Robert Turner
Good