Midas

3632 Satellite Blvd, Duluth, GA 30096, USA

Address:	3632 Satellite Blvd, Duluth, GA 30096, USA
Phone:	+1 770-476-8770
Site:	midas.com
Rating:	3.3
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 20

Reviews 6

Terry Huff

I am so livid right now. I took my car to this location in February and had them replace my exhaust manifold, which cost me over $1000. The next day I started my car and it sounded horrible. We drove it to the shop, which is less than a mile away, and was told they forgot to tighten the screw for the O2 sensor. When leaving, we realized the service engine light was on and my husband took it back. They told him they forgot to reset the light. About 2 days later the light came back on. My husband took it back and we were told we had a faulty O2 sensor. We purchased the sensor and they replaced it. This cost us another $200. The next week, the light came back on. My husband took it back and they reset the light. A week later the light came back on. My husband takes the care back and we were told that the sensor we purchased was defective. We wanted to get another opinion because we have never had issues with the car prior to this. We took it to Nissan and Meineke who told us Midas welded over the area where the sensor should go. They placed the previous sensor in the incorrect area. I am so livid right now! I will be writing a complaint. I understand mistakes happen, but we took our car back to them several times and NO ONE told use what happened. This caused us to pay more money out of pocket. This is unacceptable. Please DO NOT take your care to this place!

Anonymous User

Shops Master Technician failed to diagnose a wire not getting spark after I brought in my car because it wasnt running right. I paid good money for them tell me just keep driving it until it dies. First time there, the mechanic told me he checked for spark on all wires and even did a compression test (which would mean hed have to pull the plugs and at the very least inspect them). I took it back a few weeks later asking to take another look because something still wasnt right. They gave me my keys and said.. NOTHING IS WRONG WITH YOUR CAR. I said.. something is definitely wrong, so I left not happy once again. I pulled all the plugs this past weekend and noticed #5 cylinders plug was all foulded up so I suspected a problem. This past weekend I bought a $13 spark tester, and found out I was not getting good spark to #5 cylinder. I bought a new coil pack and installed myself. Needless to say, the problem is now gone thanks to ME. The owner made me feel like I was an idiot or something for telling them my car wasnt acting right and was very defensive when I told them I fixed the problem. He told me over the phone that the problem wasnt there the first time I took it in. Does that even make sense??

Delashon Atkins

Came here yesterday to ask if they could do my brakes because they closed at 6 and I was getting there at 5. I was told they probably could, as Im waiting I hear the guy I talked to (who Im assuming is the head mechanic) yelling at someone to be careful. Later he comes back in and tells me they need to order the pads for my jaguars rear pads and the total cost came out to over $400, I had to pay a $150 down payment. As Im waiting for them to pull up with my car the mechanic comes to me with my jaguar emblem saying that it fell off when the hood was raised, and try to insinuate that it was jiffy lubes fault because I had a sticker that showed I had just got my oil changed there, I looked at the piece that secures the jaguar emblem and it looked like it had been slashed. As the guy hands me my keys he says your engine light is on and everything which made me uncomfortable because he said it as if it were a setup for some future repairs they were going to introduce later. I decided to just suck it up and get my brakes done at the dealership, Ill be calling later and hopefully for the sake of customer service theyll refund me my $150

Charles Bonnett

This place is complete rip off. Took a vehicle in for pre-purchase inspection. They inspected and notated as below in pictures. "Exhaust Leak, Cracked Heat Shield, A/C Not blowing cold, body damage, and oil leak (oil plan)." They quoted these repairs at $2000+. Right after the inspection I took the supervisor to the car and told him to put his hand on A/C vent and asked him, "How is the air?" He stated he inspected the car himself and it wasnt cold before, but now the air is ice cold all of a sudden. Then he walked off without any comment. I took the vehicle down the street to Honda and had another inspection done knowing something was fishy about MIDAS. Honda didnt find half of the problems this MIDAS notated and pointed out obvious things MIDAS missed like Radio not working and front brakes low. No exhaust leak found, AC working in excellent condition, and no major oil leaks. Even Honda didnt tally up $2000 repair bill for what MIDAS quoted. Not sure how many innocent unacknowledged people this company is ripping off like this. Have the power of knowledge on your side. #neveragainMIDAS.

Lee Cromwell

I never leave reviews, Im just too busy but after reading a few negative reviews I almost didnt come to this Midas, Im glad I didnt let a few comments keep me away. Im the most picky person when it comes to my cars so for me to trust anyone to do anything is very difficult. The entire staff was fantastic, it was even on a busy Saturday morning, I needed some custom things done that I couldnt do myself (Im a mechanic but not for a living anymore) the manager could have easily told me no they cant do what I needed and sent me away, but he took on the challenge. Then after the work was completed in LESS time than he estimated, he then turned around to charge me...to my surprise, $50 less than he quoted me, Yes I said, LESS than the estimate ! The few negative reviews most likely come from people who just cant be pleased no matter what the situation, and/or bring in cars that just are beyond repair and expect a miracle for little cost. I Will return to this Midas in the future and if your in need I would highly recommend them.

Gwendolyn Brandon

I started going to Midas in Columbus Ga and when I got out of the military they referred me to the Duluth location. Ive been coming to this location for over 5 years and they are almost like family. Even better is that they know my car. I love in ellenwood so I drive over 30 miles to get to them because of the great service and atmosphere. Ive tried the Midas in Conyers, which is closer, and I had to call the Midas customer service line the experience was so bad. Ive also uses the Midas on Northside dr (only because theyre open on sundays) but they have an awesome crew as well. All in all I trust the Midas mechanics in Duluth with my car. I have a 2005 Lincoln aviator with over 150,000 miles on it and she runs great. I reccomend the Duluth Midas team to anyone who needs vehicle maintenance.